Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

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Online Ordering Ordering Point of Sale Mobile Ordering 52

Restaurant Engine

JANUARY 24, 2024

Meticulously go through your menu on a regular basis to refine it regularly. Your menu is a great starting point to refresh your restaurant and excite your customers. Take your menu to a new level by changing things up to really maximize your sales. To help you, here are five tips for revamping your menu. #1:

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Menu Seasonal Menu Point of Sale Hiring 115

Modern Restaurant Management

SEPTEMBER 11, 2023

By analyzing customer preferences, dining habits, and feedback, AI chatbots can send personalized messages to engage customers with new menu items, exclusive offers, and meal recommendations. Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention.

Technology 208

Technology Seasonal Menu Online Ordering Customer Service 208

Modern Restaurant Management

DECEMBER 20, 2023

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. According to research, the majority of customers are interested in ordering seasonal items. The industry is projected to reach $1.2

Customer Experience 193

Customer Experience Innovation Social Media Seasonal Menu 193

Modern Restaurant Management

MARCH 26, 2024

With an average viewership of about 10 million , March Madness presents a prime opportunity for restaurant operators to boost revenue as consumers rush to order their favorite game-time meals. An integrated POS system, encompassing online ordering and third-party delivery services, offers a holistic solution.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  “Many of our venues are seasonal and lean towards daytime vibes—brunch, patios, pools, piers, etc.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 98

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Create or enhance your website and make sure you offer an “order online” option that is easy to find. Manages orders at peak hours so the kitchen isn’t overwhelmed.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

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Ordering Technology Mobile Ordering Online Ordering 178

Modern Restaurant Management

JUNE 3, 2024

During my time in the ecommerce field, many online retailers faced similar challenges regarding customer retention. You can share brand updates, social media profiles and introduce new menu items or other enticing offers. Connect with Customers : Implementing loyalty programs provides a direct line of communication with your customers.

Loyalty Program 198

Loyalty Program Coupons Customer Experience Seasonal Menu 198

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. Order Cleaning Supplies such as disinfectant, paper products, mop heads, and floor cleaner The staff at Ruby's Cafe in New York City, a 7shifts' customer Optimize Your Labor ?? Update Your Online Presence ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. And Toast found that turnover averaged around 80% over the past decade.

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Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 10, 2022

A Link Page solves this problem by hosting a menu of links accessible with one evergreen link. In the caption, you write something like, “Tis the season for Cranberry Martini’s! Online Menu Link. The first thing most customers want to find is your online menu. Online Ordering Link.

Social Media 186

Social Media Online Ordering Seasonal Menu Email Marketing 186

Modern Restaurant Management

APRIL 11, 2024

Technology plays a key role in redefining and enhancing dining experiences Approximately 55 percent of restaurants planned to integrate new technologies in 2023, with 56 percent aiming to automate more online functions in 2024. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

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2024 Customer Experience Compost Loyalty Program 181

ChowNow

MAY 27, 2022

A “secret” online menu could be just what your restaurant needs to give diners a thrill of discovery–while increasing sales and customer loyalty in the process! By simply adding items online that aren’t advertised in store, you’re free to experiment with new dishes and get creative with marketing. Leave a trail of clues.

Menu 78

Menu Social Media Online Ordering Seasonal Menu 78

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. ” Slice Factory is now offering a $5 meal that includes a jumbo slice and soft drink in order to provide guests with a more affordable and discounted meal. Each slice is 14 inches, or about the length of your forearm!”

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2023 Menu Seasonal Menu Back of House 98

Modern Restaurant Management

JANUARY 24, 2022

They’re demanding increased levels of immediacy, having grown accustomed to ordering and paying — even ordering ahead — with a few taps of a smartphone. Meanwhile, diners can scan a QR code to easily view and order from your menu, as well as alter and route items to the correct kitchen location in real time.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

ChowNow

NOVEMBER 1, 2023

With endless reasons for your diners to celebrate this winter, prep for the busiest restaurant season by planning for moments that go beyond the usual. Our six tips for clever marketing will keep them coming back for more all season. Give them more excuses to celebrate Spot opportunities on our calendar to make the most of the season.

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Marketing Email Marketing Seasonal Menu Online Ordering 78

Modern Restaurant Management

DECEMBER 7, 2022

But that does not mean that they are married to the idea of cooking at home for every meal, so offer as many dining options as possible including dine-in, carryout, online ordering, curbside pick-up, and delivery. From collecting the feedback, restaurants can gauge if there is interest in adding meatless options to the menu.

Mobile Ordering 199

Mobile Ordering Social Media Online Ordering Point of Sale 199

Open for Business

OCTOBER 12, 2022

A restaurant menu is key to bringing guests in and keeping them around. On average, guests will spend only 109 seconds reading your menu, according to a Gallup poll. Creating a new menu or improving an existing one takes time. A good menu stays true to a restaurants’ concept and maximizes profit. Selecting menu items.

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Menu Dietary Restrictions Seasonal Menu Design 78

Modern Restaurant Management

DECEMBER 8, 2023

That means you’re almost done for the year, but it also means the holiday season is here. With this uptick in business, there are three things independent restaurants should watch out for this season to ensure your business is prepared to meet the holiday demand. Consider re-forecasting your business supply needs for the season.

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Food Supply Seasonal Menu Email Marketing Front of House 114

Open for Business

JANUARY 26, 2023

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Many restaurant owners offer a percentage off a meal or specific menu item. Look at what menu items aren’t selling briskly. Quick links What are restaurant promotions? Who is the target customer base?

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2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

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Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

NOVEMBER 30, 2021

With the holiday season here, it’s time to start thinking about your marketing strategy. During the holiday season, people look for places to spend time with their friends and family. QR codes have taken over the restaurant industry, showing up on tabletops as a way to view online menus.

Social Media 199

Social Media Seasonal Menu SEO Online Ordering 199

Modern Restaurant Management

JUNE 2, 2023

Owners of eating and drinking places have been compelled to increase menu prices as a survival strategy. Full-service menu prices jumped 8.8 percent and limited-service menu prices rose 7.1 Tweaking the menu to accommodate these more affordable ingredients can stabilize prices. percent in September year-over-year.

Seasonal Menu 115

Seasonal Menu Online Ordering Front of House Point of Sale 115

Restaurant Engine

NOVEMBER 25, 2020

It’s always a good idea to refine your menu for your patrons. Yet, people want food, and they want the convenience of ordering out. This is a perfect chance for your restaurant to really refine your menu to provide your customers just what they want. Let’s look at simple menu ideas for restaurants to add today.

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Menu Online Ordering Mobile Ordering Seasonal Menu 116

Open for Business

MAY 16, 2024

Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details. Additionally, a website allows you to reach a wider audience through social media sharing, linked press coverage, or online advertising.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

JANUARY 13, 2023

And now as a recession looms on the horizon, eight percent of restaurants are reportedly laying off employees heading into 2023, setting the stage for a tough season as holiday demand puts pressure on already-frustrated staff. Taking Orders with Artificial Intelligence. Demand for Dining Out Isn’t Going Anywhere.

Front of House 202

Front of House Back of House Online Ordering Food Order 202

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

DECEMBER 3, 2020

Many restaurants have had to alter how they serve customers, and some have had to close their indoor dining and become creative with extending patio season. Offering both physical and digital gift cards (also known as eGift cards) is a great tactic to help increase revenue during the holiday season. Make Your Menu Seasonal.

Loyalty Program 209

Loyalty Program Seasonal Menu Social Media Email Marketing 209

SpotOn

APRIL 8, 2024

Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

FEBRUARY 17, 2022

Winter can be a tough season for restaurant and bar owners. Here are a few ideas for restaurant and bar owners to consider in an effort to continue to serve up good eats and top-tier service during the winter season. This also means potential customers will desire healthy menu options at a fair price.

Social Media 186

Social Media Seasonal Menu Customer Service Consumer Goods 186

SpotOn

MAY 21, 2024

There's plenty of room to get creative with your menu and off-premise offerings. Provide these guests with off-premise options like meal kits, online order specials, and other food they can take to-go. Create a themed burger menu or a burger bar that lets guests mix and match.

Specials 52

Specials Online Ordering Seasonal Menu Social Media 52

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. Customers skip the line entirely.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Modern Restaurant Management

NOVEMBER 23, 2021

By leveraging advanced tech solutions that enhance guest experiences and deepen customer relationships, operators can increase guest loyalty to lock in key customers as spending habits change and the holiday season ramps up. For example, have a guest that always orders dessert when they dine in? Enhancing the In-Person Experience.

Loyalty Program 184

Loyalty Program Email Marketing Customer Experience Seasonal Menu 184

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 128

Fast Casual Casual Menu Mobile Ordering 128

Modern Restaurant Management

JULY 12, 2023

Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent).

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Customer Experience Food Order Fast Casual Consumer Goods 163