Goliath Consulting

JUNE 15, 2020

Multiple Sourcing and Backup. If you haven’t considered multiple sourcing before, now is the time. According to John Davie, CEO of Dining Alliance, “Restaurateurs who are reopening and asking what they should do regarding supply chain should prepare to engage smaller suppliers who have multiple sources of product” (2).

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. With lower overhead, streamlined staffing, and limited menus, QSR models offer flexibility to guests and operational efficiency for staff. Quirky Combos : This year, we also saw some unique combinations!

2024 163

2024 2023 Food Order 2013 163

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 45 percent rate clear labelling about source of food and ingredients as vital, with a slightly higher percentage of men versus women (48 percent and 42 percent, respectively).

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Black Box Intelligence

JUNE 21, 2021

Recovery from the pandemic is unlike anything we’ve ever seen; you can’t compare it to a typical recession or major crisis like a natural disaster. Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers. Restaurant data is collected from a number of sources.

Guest Recovery 94

Guest Recovery Consumer Goods Customer Service Sourcing 94

Modern Restaurant Management

MAY 6, 2020

No Hot Shot (recovery) Deliveries. At the moment, many food and beverage manufacturers are stating that they are filling all orders with a focus and increase on to-go products, as off-premises meals have become the sole source of operator revenue. Delivery Windows & routes are shifting. Changes in minimum drop sizes.

Supplies 135

Supplies Guest Recovery Food Supply Communication 135

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. We’re focusing on our guests’ safety, health and well-being. Using guest engagement platforms. While providing social distancing, we want to give people pleasant things to look at.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

The Restaurant Times

MARCH 8, 2022

In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities. Source: CNBC. Fail-Proof Restaurant Survival Plan For The Future

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Black Box Intelligence

AUGUST 9, 2021

The industry’s labor challenges will persist through the economic recovery and beyond. Not only do you bear the costs of hiring and training new employees, but staff and guest satisfaction suffer when you don’t have enough workers to meet demand. The numbers are similar for hourly back-of-house staff. Strategies to reduce turnover.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

7 Shifts

AUGUST 20, 2020

To ensure he delivered on the safety standards he set for his restaurant and guests, Logan utilized 7shifts to make his staff aware of the required steps they needed to take before coming to work. “I So as we started to open up, this is the busiest we’ve ever been–even at 50-75% capacity, it’s been crazy.”

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Foodable

DECEMBER 9, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

Guest Recovery 52

Guest Recovery Equipment 2021 Book 52

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Foodable

APRIL 21, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The culinary team curated recipes with their sourced ingredients to create a convenient cook-at-home meal option for consumers.

Guest Recovery 61

Guest Recovery Casual Food Supply Dine-in 61

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. A broad-based, efficient recovery fund is the best path forward.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Black Box Intelligence

MARCH 13, 2020

At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. In this recovery the use of transparent guest feedback will be key. Can you imagine never eating out or ordering in again?

Guest Recovery 54

Guest Recovery Point of Sale Consumer Goods Leadership 54

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. Takeout For Good. Redesigning workflows to ensure safe distancing between employees.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Modern Restaurant Management

APRIL 27, 2020

The length of the recovery from the Covid-19 pandemic and the severity of the decline remains unknown, but reopening will need to be done carefully with possibly dramatic changes to pre-pandemic approaches to capital management, sanitation, operations, and marketing.

Webinar 173

Webinar Loyalty Program Online Ordering Social Media 173

Hot Schedules

APRIL 10, 2020

Look at your list of suppliers and local vendors for inspiration – you may find a new revenue source that can help in our eventual recovery. Adapt your dining room to give guests more space and your delivery/ to-go business room to grow.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Modern Restaurant Management

APRIL 27, 2020

The length of the recovery from the Covid-19 pandemic and the severity of the decline remains unknown, but reopening will need to be done carefully with possibly dramatic changes to pre-pandemic approaches to capital management, sanitation, operations, and marketing.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 122

2021 Point of Sale Guest Recovery Travel 122

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 163

2020 Fast Casual Food Safety Guest Recovery 163

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. More than 170m Americans visit some type of eatery every day (source: TTRA). March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The companies will launch a two-way integration.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

JULY 14, 2020

With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. QSR Automations CEO Lee Leet said, “As the restaurant industry continues recovery efforts from the pandemic, we’re going to see more and more social distancing measures required. ” Resetting America.

Mobile Ordering 135

Mobile Ordering Certification Loyalty Program Kitchen Safety 135

Black Box Intelligence

OCTOBER 15, 2021

In the highly competitive restaurant and grocery sector, it’s important to continually monitor the factors impacting share of stomach, especially as the pandemic and recovery continues to unfold. Others aggregate data from publicly available sources, such as the U.S. How Share of Stomach is Defined. Read More.

Point of Sale 76

Point of Sale Consumer Goods Social Media Customer Service 76

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Americans know that third-parties stand in the way of restaurant recovery, and, while 4 in 10 Americans (37 percent) say they want to do all they can to directly support restaurants, they know more is needed. Sluggish Restaurant Recovery.

2021 110

2021 Point of Sale Fast Casual Delivery 110

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. “We have had great success with this new tool, and we know that our guests appreciate it as well. . "In BYOM is mobile-responsive and easily updated.

Allergens 118

Allergens Kitchen Safety Guest Recovery Customer Service 118

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. More than 170m Americans visit some type of eatery every day (source: TTRA). March 18, 2020.

2020 52

2020 Guest Recovery Point of Sale Employee Relations 52

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116