Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 176

Operations Mobile Ordering Customer Experience Online Ordering 176

7 Shifts

APRIL 28, 2020

Now more than ever, food delivery is top of mind for restaurant operators. Uber Eats is an American-owned food delivery platform launched by Uber in 2014. COVID-19 update: Uber Eats is pledging 10 million free food deliveries to frontline healthcare workers and seniors during COVID-19. Sign up for Uber Eats ??.

Online Ordering 341

Online Ordering Ordering FOH Food Safety 341

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

Ordering 222

Ordering Employee Relations Online Ordering Customer Service 222

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives.

Ordering 236

Ordering Recruiting Employee Relations Food Order 236

Lavu

JANUARY 21, 2020

A Look into the Growth of Online Ordering and Food Delivery. The food industry has gone through a significant revolution over the recent past. Customers can now easily order food online and have it delivered to their homes within the shortest time possible. The Rise of Food Delivery Businesses.

Online Ordering 104

Online Ordering Food Order Delivery Ordering 104

7 Shifts

APRIL 25, 2022

BI points out the big swings restaurants can make to improve their operations and profitability. Tools like the Operations Overview feature in 7shifts even allows you to drill down to see the discrepancy between projections and actuals for both sales and labor data for every location. The bottom line? Actual hours exceed earned hours.

Operations 370

Operations Point of Sale Inventory Restaurant Law 370

Modern Restaurant Management

MARCH 26, 2021

The last year has had a profound impact on both restaurant operations and customer preferences, resulting in permanent changes. The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. million users of food delivery apps in the U.S.,

Ordering 219

Ordering Mobile Ordering Online Ordering Email Marketing 219

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 193

Ordering Online Ordering Loyalty Program Customer Experience 193

Restaurant Business

MAY 22, 2024

It’s no secret that consumers enjoy ordering takeout they can effortlessly pick up. In recent years, restaurant operators have worked hard to streamline the process, including adding convenient pickup lockers inside their locations. To alleviate these concerns, some operators are opting for a helpful alternative.

Ordering 86

Ordering Food Order Delivery Outdoor 86

Modern Restaurant Management

OCTOBER 6, 2023

Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. The numerous, significant benefits of using IoT in the restaurant industry include: Enhancing food safety. Optimizing shelf life and reducing waste.

Food Safety 194

Food Safety Operations Management Management 194

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush.

Management 398

Management Management Email Marketing Point of Sale 398

Restaurant Business

FEBRUARY 29, 2024

It’s not news that restaurant operators are dealing with labor challenges. From staffing shortages to increases in minimum wage, it’s never been more important to have a streamlined, efficient operation where every worker is focused on valuable tasks rather than menial ones. According to the Economic Policy Institute, 22 U.S.

Ordering 75

Ordering Operations Waste Food Order 75

Modern Restaurant Management

APRIL 6, 2022

Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator.

Operations 190

Operations Kitchen Safety Food Safety Waste 190

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Modern POS systems can mitigate costly human errors by streamlining order processes and updating any modifications instantly.

POS 116

POS Operations Loyalty Program Seasonal Menu 116

Squirrel Systems

APRIL 11, 2024

Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. For many, dining at restaurants in the summer has a special charm, as one of the only times in a year we get to dine outdoors.

POS 97

POS Operations Mobile Ordering Front of House 97

Modern Restaurant Management

JANUARY 10, 2024

Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 188

Hospitality Operations Dietary Restrictions 2023 188

Modern Restaurant Management

MAY 24, 2022

Diners are increasingly turning online to get their favorite dishes with same-store pickup orders in the U.S. remains the most popular time to order delivery and pickup, more diners are waking up to the smell of breakfast at their door with a three-times increase in breakfast orders between 5 a.m. While Friday at 6 p.m.

Ordering 204

Ordering Online Ordering Social Media 2022 204

The Restaurant Times

NOVEMBER 30, 2021

Online food ordering has been booming for the past two years on the back of changing customer preferences. According to Statista , the revenue from online food ordering channels is expected to grow at a robust CAGR of 10.39% between 2021 and 2025. Advantages And Disadvantages Of Integrating With Food Aggregators .

Online Ordering 52

Online Ordering Food Order Ordering Food 52

7 Shifts

MARCH 10, 2022

As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants. Toast Order & Pay. Look no further than Toast Order & Pay. Try 7shifts for Free. Apple | Android. QuickBooks. Apple | Android. Still short staffed? Square POS App.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

SEPTEMBER 28, 2020

Whether that be via restaurant operations, menu improvements, or services, there are quite a few criteria that restaurant owners constantly juggle to create the perfect balance. There are many challenges to running a restaurant, and during day-to-day operations, it can be easy to lose sight of the overall vision.

Operations 219

Operations Website Management Social Media Customer Service 219

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand. Make Staff Training a Priority.

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Modern Restaurant Management

JULY 11, 2023

Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. QR code ordering also improves order accuracy, leading to fewer mistakes and less food waste.

Customer Experience 120

Customer Experience Ordering Customer Service Online Ordering 120

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? What should restaurant operators take away from these results?

Front of House 182

Front of House Mobile Ordering Customer Service FOH 182

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous. Update Online Ordering Technology.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home. Specifically, a coffee break. However, the market is evolving.

Beverage 193

Beverage Fast Casual Seasonal Menu Fine Dining 193

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. This allows restaurant operators to know, for instance, what’s selling faster than hot cakes or which dishes are performing poorly.

Customer Experience 199

Customer Experience Operations Loyalty Program Front of House 199

Modern Restaurant Management

NOVEMBER 21, 2022

In August of this year, the cost for consumers of purchasing food away from home rose by 8.3 This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 percent compared to the same period in 2021. It's Time to Adapt.

Operations 192

Operations Cash Management Seasonal Menu Loyalty Program 192

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food. Dining/fast food/take out.

Mobile Ordering 193

Mobile Ordering Online Ordering Ordering Loyalty Program 193

Restaurant Business

OCTOBER 3, 2023

Yet the restaurant industry has been mostly silent about its similar problem: off-premise orders that are lost due to customer pickup mistakes, delivery driver errors and the restaurant version of shoplifting. Why order security matters With restaurant margins so thin, a pattern of lost or stolen orders should be dealt with immediately.

Ordering 93

Ordering Food Order Customer Service Customer Experience 93

Modern Restaurant Management

JUNE 16, 2023

After a whirlwind of economic impacts in the past three years, restaurant operators are feeling more optimistic about the future — and current forecasts support this newfound perspective. Similar AI technologies can be helpful for operators who are in need of free or low-cost creative solutions to help them stay competitive.

Operations 106

Operations Online Ordering Social Media Technology 106

Apicbase

APRIL 18, 2024

Reports give managers an overview of restaurant operations at a glance and also allow them to search and dig into the details to uncover granular insights about every part of the business. It provides the insights to make informed decisions, optimise operations, and drive the restaurant’s success.

Operations 52

Operations Inventory Waste Food Order 52

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

2024 191

2024 2023 Loyalty Program Point of Sale 191

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Food safety.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. These days, it’s difficult to imagine a restaurant operating successfully—and safely—without them.

Ordering 178

Ordering Technology Mobile Ordering Online Ordering 178

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Food safety and restaurant cleanliness. Kitchen Operations. Dining room procedures.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology. Orders come from a multitude of places. Food availability is often in flux.

2024 198

2024 Front of House Mobile Ordering Fast Casual 198