Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

NOVEMBER 1, 2021

Pandemic pressure: After more than a year of working in an environment fraught with uncertainty and panic, front-of-house staff got fed up with the lack of employee rewards, high risks, long hours, and low pay. Some operators are taking the financial risk, offering wage increases for front-of-house staff.

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Front of House Fast Casual Dine-in POS 204

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. While there are several different methods of implementing cloud-based restaurant POS systems, preserving the human touch is essential.

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POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

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2024 Fast Casual Insurance Food Safety 193

Foodable

MARCH 17, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. He says that ensuring systems stay up and running, streamlining POS and making sure innovation is helping staff is key.

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Technology Fast Casual Front of House Casual 80

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate?

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Management Management Document Hiring 370

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. Three ways to ease the adversarial relationship between your staff and your technology.

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Technology Front of House Fast Casual Back of House 120

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

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FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

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Front of House Back of House Online Ordering Kitchen Safety 204

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. For example, a casual restaurant usually has a higher turnover rate. The number of customers can be obtained through your point of sale (POS) system or manual tracking. What is Restaurant Table Turnover Rate?

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Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Read on for everything you need to know to establish a successful process for tipping out in your restaurant. Tip Out Methods.

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Tip Distribution FOH Front of House Restaurant Law 195

The Restaurant Times

AUGUST 30, 2022

One such new-age technology is the restaurant point of sale (POS) system. However, you must choose the ideal POS system with the right features to help you run your restaurant better and generate healthier ROI. What is a Restaurant POS System? How does a Restaurant POS System work?

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POS 2022 Point of Sale Mobile Ordering 52

The Restaurant Times

JUNE 4, 2021

With a high volume of online orders, WOK BOYZ had been exploring a ‘one-stop’ comprehensive POS solution able to integrate orders from multiple platforms into a single interface. For fast-growing restaurant brands, tracking operations across multiple outlets poses a complicated challenge. There’s peace of mind with POSist.

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Front of House Fast Casual Franchise Franchising 96

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

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Fast Casual Front of House Fine Dining Mobile Ordering 128

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick. It's been a challenge.

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Apicbase

MARCH 28, 2024

The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. First, gather your sales numbers from your POS system and add up your monthly food costs and other expenses. A slight improvement in your net profit makes a huge difference.

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Food Truck Front of House Allergens Inventory 52

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. The speeds they can work at might not be as fast as lightning, but as close as humanly possible. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending.

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The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. POS Integration . When your POS is optimized for your business needs, you’ll be able to improve revenue, by strategically positioning upsells, without sacrificing efficiency.

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Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Focus POS

JUNE 17, 2019

What is restaurant point of sale (POS) software? If you want to improve these areas and add functionality, or if your current system isn’t performing as well as it should, it’s time to make the switch to a new POS system. Restaurant Point of Sale Software. Benefits of Restaurant Point of Sale Software. Friendly UI and UX. Flexibility.

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Point of Sale Cash Management POS Franchise 113

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Restaurant work is indeed stressful and it’s not for everyone, but one of its major advantages is that it’s inherently social, fast-paced, and fun. You’ll find national averages for pay below.

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Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. At first glance, some stats might seem to contradict each other. Let’s dig in. billion by 2030.

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2024 Operations 2023 Loyalty Program 52

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. That’s why we’re dubbing 2023 The Year of Efficiency.

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2023 Fast Casual Point of Sale Employee Relations 52

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Are you targeting families, young professionals, or a little bit of everything?

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License Email Marketing Seasonal Menu Front of House 78

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

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Management Management Point of Sale Kitchen Safety 52

Lavu

FEBRUARY 26, 2020

To get a better understanding of the changes happening in this space, let’s have a look at the technology being used to streamline on-premise ordering: Restaurant Point of Sale (POS) System. The heart of efficient on-premise ordering lies with the restaurant point of sale (POS) system. Recording payment methods used by each guest.

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Technology Ordering Mobile Ordering Point of Sale 78

The Restaurant Times

JANUARY 11, 2023

According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. For instance, if you get yourself a POS , if you don’t already have one, you won’t have to pay commission fees. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. .

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). Think of them as the real-life version of those house robots from ’80s movies. They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you.

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Point of Sale Front of House Mobile Ordering Back of House 78

Deliverect

SEPTEMBER 2, 2019

We’ll make sure that you can run multiple platforms and connect the big food ordering players like Uber Eats, Glovo, Takeaway.com and others to your restaurant’s POS. That’s because the biggest bottle neck (especially in fast casual restaurants) is almost never in the kitchen, but in the front of house.

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Delivery Food Online Ordering Front of House 94

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

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Food Safety Front of House Back of House Seating 187

Aaron Allen & Associates

JULY 29, 2022

We believe restaurant robotics will soon be as ubiquitous as the POS and commercial dish machine. We believe restaurant robotics will soon be as ubiquitous as the POS and commercial dish machine. BellaBot from Pudu Robotics In today’s fast-paced world, efficiency is key. This is the time to invest.

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Front of House Back of House 2022 Kitchen Safety 64

EATER

NOVEMBER 1, 2021

I was shocked to read it, not because I think front-of-house staff should never be able to sit down, but because it just hadn’t occurred to me that it would be possible. Technology can make things smoother for busy fast-food restaurants. I had been identified as a pretender,” he wrote, for not having the same physical endurance.

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Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

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2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Food Halls – the numbers for current and future growth are substantial.

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2020 Kitchen Safety Consumer Goods Point of Sale 135

Ordyx

MARCH 19, 2019

POS Technology POS systems boost productivity and minimize any potential losses and unwanted expenses. Also, hybrid POS systems come with table-side ordering, this allows servers to have all the answers to any potential customer questions right on hand. The simpler and more lit it is, the more appealing it will be.

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Front of House Back of House Email Marketing Fast Casual 52