Remove Events Remove Loyalty Program Remove Merchandise Remove Mobile Ordering
article thumbnail

Restaurant Loyalty Programs to Boost Revenues

Cheetah

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools.

article thumbnail

The Rise of Exclusivity: VIP vs Traditional Discounting

Modern Restaurant Management

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. Targeted loyalty benefits focused on access and exclusivity are essential tools to drive cost-effective guest engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

Beyond the traditional criteria that need to be considered in delivering a satisfying CX, today’s consumer also has an expectation built around the freedoms enabled by mobility and mobile devices. Can they order goods or services from their phone? What is your payments strategy?

article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 193
article thumbnail

MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 130
article thumbnail

10 Keys to Restaurant Survival When Times are Tough

MBB Hospitality

These narratives build customer loyalty and can be the defining factor that keeps your tables filled. Whether it’s a ‘Chef’s Special’ night, a community event, or a seasonal menu, promotions should offer a new experience that intrigues and delights your patrons. Look to the global market for inspiration.

article thumbnail

MRM Research Roundup: End-of-June 2021 Edition

Modern Restaurant Management

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 124