Modern Restaurant Management

DECEMBER 28, 2023

Since our founding 10 years ago, we’re proud to have facilitated 5 billion consumer orders, driven over $100 billion in sales for merchants, and helped Dashers ​​earn over $35 billion through the platform. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

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2024 2023 Food Order 2013 185

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Black Box Intelligence

JUNE 14, 2023

Top 3 SOTI Takeaways The Slowdown in Sales, Traffic & Average Guest Check Growth April marked the industry’s weakest sales growth since July, making it the second-worst month in over two years. Similarly, The Wall Street Journal reported in April that economists put the probability of a recession at 61%.

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Perfect Daily Grind

NOVEMBER 25, 2022

The paper-based capsules include a biopolymer lining and are available as four new blends – including an organic coffee sourced from Nespresso’s AAA Sustainable Quality programme. Proceeds of sales of Ayantu’s coffee will be used to fund the project. PRF El Salvador will take place on 16 and 17 March 2023 in San Salvador.

2022 166

2022 Workshop Certification Café 166

7 Shifts

JULY 21, 2020

PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5 Every industry is feeling the impact of COVID-19, but restaurants face some of the most difficult challenges. And no money means mo' problems.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Yelponomics. Yelp released its first-ever annual Yelp Economic Average?

2020 187

2020 Loyalty Program Point of Sale 2019 187

Perfect Daily Grind

DECEMBER 16, 2022

The La Colombe Workers Union says the majority of employees at the Gold Coast and West Loop locations have agreed to hold a union election through the National Labor Relations Board. The Starbucks Odyssey platform features coffee-themed NFTs, which allow customers to receive a number of rewards, including free drinks. Tue, 13 Dec.

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2030 2022 2023 Compost 121

7 Shifts

NOVEMBER 9, 2022

These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. When done right, email marketing works wonders—you stay top of mind and increase order values.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 192

2020 Fast Casual Point of Sale Online Ordering 192

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 190

2020 Mobile Ordering Point of Sale Fast Casual 190

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 203

Healthcare Employee Relations Online Ordering Customer Service 203

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 171

Food Tip Distribution Guest Recovery Food Safety 171

Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

2020 188

2020 Influencer Point of Sale Food Safety 188

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching. Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 131

2021 Point of Sale Guest Recovery Travel 131

Modern Restaurant Management

JUNE 8, 2020

… “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” PPP Goes Flexible. President Trump signed H.R.7010 President Trump signed H.R.7010

Guest Recovery 148

Guest Recovery Food Safety Employee Relations Mobile Ordering 148

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 106

2020 Point of Sale Online Ordering Consumer Goods 106

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

Serving 204

Serving White Paper Food Recycling 204

Apicbase

JUNE 16, 2023

Whether you’re looking to improve customer satisfaction, increase sales, or reduce costs, tracking these metrics will bring clarity to your restaurants’ performance and help you achieve your goals. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Apicbase

NOVEMBER 4, 2022

As employees were forced to work from home, businesses were forced to adapt to the changing climate of corporate office work. As employees were forced to work from home, businesses were forced to adapt to the changing climate of corporate office work. Digitization of workflows increased especially due to the Covid-19 pandemic.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

EATER

MARCH 30, 2021

James Mark, the owner of both restaurants and the chef at Big King, says he made about $353,000 in sales in January and February alone. At that point the outbreak had been limited to a few K-12 schools and had not yet become widespread. On March 15, Big King and North made about $10,000 in sales, about double the nightly average.

Outdoor 89

Outdoor Delivery Point of Sale Front of House 89

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. The restaurant industry saw new trends like: Increased sales for take-out and delivery. Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Perfect Daily Grind

APRIL 29, 2022

Uwera has also led projects on sustainable solutions, advocacy, technical capacity-building, and improving market access and digital financial solutions for small and medium enterprises – including coffee businesses. National Labour Relations Board files for injunction over firing unionised Starbucks employees. Wed, 27 Apr.

2022 124

2022 Point of Sale 2021 Café 124

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Food Halls – the numbers for current and future growth are substantial.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Restaurant365

OCTOBER 23, 2019

While many restaurant owners focus on increasing total sales, in order to add to your bottom line, you also need to focus on decreasing costs. COGS totaled takes into account the ingredients that make up your food andbeverage sales, and related supplies (like napkins or coffee filters). Example of a Prime Cost Formula.

Point of Sale 74

Point of Sale Inventory Employee Relations Insurance 74

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

EATER

MARCH 30, 2021

James Mark, the owner of both restaurants and the chef at Big King, says he made about $353,000 in sales in January and February alone. At that point the outbreak had been limited to a few K-12 schools and had not yet become widespread. On March 15, Big King and North made about $10,000 in sales, about double the nightly average.

Outdoor 82

Outdoor Delivery Point of Sale Front of House 82