7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 30, 2021

The regulations, which are set to become law in April, will eliminate the “80/20” rule that previously mandated employees earning a tipped minimum wage could only spend 20 percent of their shift performing non-tipped tasks. per hour when you can schedule one dishwasher, and require front-house employees (on the tipped $2.13

Tip Distribution 204

Tip Distribution Front of House Technology Back of House 204

7 Shifts

FEBRUARY 18, 2020

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement.

Employee Relations 396

Employee Relations FOH Back of House Front of House 396

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 164

POS Bar Point of Sale Front of House 164

Culinary Cues

JULY 31, 2023

Well, things have changed since that date, but the importance of foundational “methods of operation and understanding” remain just as important, maybe even more so. I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Anyway – use as you see fit.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. Anytime significant changes to customer interactions and business operations occur, outcomes may not always align with expectations.

Front of House 114

Front of House Back of House Employee Relations Supplies 114

Culinary Cues

FEBRUARY 16, 2021

On occasion, a restaurant opens, the owners have the right idea, everyone in the operation rallies around core principles that find a home in consumer minds and hearts, and the place enjoys success for a long period of time. Every year, a significant number of new restaurants open and almost as many close their doors for good.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. Table of Contents. What is a Rotating Shift?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Culinary Cues

OCTOBER 24, 2020

The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public. Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important!

Menu 388

Menu Seasonal Menu Front of House Café 388

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. Table of Contents.

Employee Relations 398

Employee Relations Tip Distribution Front of House Mobile Ordering 398

7 Shifts

AUGUST 25, 2021

While line cooks and cooks seem to be in the most demand when lumped together, servers are notably the most sought after employee for restaurants. 7shifts internal data also highlights the most sought after jobs by potential candidates and employees including: 32% of applications are for barbacks. A view into restaurant job postings.

Hiring 195

Hiring 2021 Front of House Back of House 195

Culinary Cues

NOVEMBER 17, 2020

In the kitchen – work responsibilities are divided into oversight and action positions – the number depending on the scope of the restaurant menu and the size of the operation, but basically there are chefs, cooks, and support staff. This is a behind the scenes look at the place and the people that bring a plate of food to the guest’s table.

Seasonal Menu 517

Seasonal Menu Back of House Customer Service Front of House 517

Restaurant365

OCTOBER 30, 2020

Maybe it’s organizing the walk-in, folding the napkins for the front of the house, or reworking the menus. However, the day-to-day tasks can distract from the bigger-picture work that is essential for your long-term business health: restaurant operations management. What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Black Box Intelligence

APRIL 21, 2021

This meant a complete rethinking of how they would operate their restaurants and clearly technology played a vital part in making that transition work.”. We were also able to make improvements in the back of the house to improve the flow of the order from online order receipt through packaging and handing off to the guest. Lou Grande.

Technology 80

Technology Operations Employee Relations Kitchen Safety 80

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Change squeeze tubes and empty chemical containers – Employees should replace squeeze tubes every three to six months and frequently refill empty chemical containers.

Kitchen Safety 198

Kitchen Safety Front of House Food Safety Equipment 198

ChefMod

SEPTEMBER 22, 2021

In many states, they were forced to drastically change their operations almost overnight, and unfortunately, many who couldn’t adapt didn’t make it. We know a lot more now than we did in the beginning about the disease and what we can do to keep our guests and employees safe, but that doesn’t mean we are completely out of the woods.

Front of House 52

Front of House Back of House Employee Relations Coupons 52

The Restaurant Times

JUNE 30, 2021

In addition to managing internal operations, he is also the interface between customers and the staff. The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . Handling Operations . A restaurant manager, however, has multifaceted responsibilities.

Operations 52

Operations Management Management Front of House 52

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

2023 114

2023 Front of House Customer Experience Customer Service 114

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Read the first part, here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. Why Care About Employee Engagement? So what’s the big deal about employee engagement?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts. restaurant operations. Click here to view the application and instructions. US Foods Holding Corp.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

NOVEMBER 2, 2022

A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. To master the process, consider these tips to recruit and retain long-term employees. There’s an art to interviewing hourly workers. Never hire someone in the name of urgency.

Hiring 143

Hiring Front of House Back of House Employee Relations 143

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Employee well-being.

FOH 177

FOH BOH Front of House Employee Relations 177

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor. Join our blog list for monthly updates: Subscribe!

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

MARCH 18, 2021

A year ago this month, our industry was rocked to its core. After a few weeks of uncertainty in February and early March 2020, COVID-19 was declared a pandemic on March 11, 2020, by the World Health Organization. America and Canada soon followed suit by declaring states of emergency, effectively turning all restaurants into takeout-only businesses.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? |24

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

APRIL 26, 2023

And fortunately, where I'm at, I do want to position myself to be in front of that growing change versus being reactive," For 7 Leaves, being in front of that growing change means a foray into mobile, which currently makes up 45% of their business. And so that's been the natural evolution.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. Table of Contents. What is a Rotating Shift?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Restaurant365

NOVEMBER 18, 2021

How you run and track your payroll accounting has a significant impact on restaurant operations. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. Tracking labor and payroll data for restaurant employees.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Modern Restaurant Management

JUNE 2, 2021

After all, it is here that operations are run on infamously razor thin margins, and the opportune emergence of technologies that provide a better experience for venues and guests mean for the first time in decades, restaurants have a real chance to boost their bottom line. So what exactly does this future look like?

Back of House 193

Back of House Customer Experience Front of House Customer Service 193

The Restaurant Times

MAY 19, 2021

Restaurant operation manuals are the spine of restaurant businesses. The operation manual for restaurant also provides guidelines to new restaurant employees and interns. Being a restaurant operator, one should be aware of how to write a restaurant operation manual such that it streamlines operations and boosts growth.

Operations 52

Operations Employee Relations Kitchen Safety Front of House 52

Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? Should the customer and employee experience not be altered to fit that lifestyle? Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. How is QSR ownership changing? Every minute! Great question.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186