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MRM Research Roundup: End-of-October 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. restaurants are operating at less than 100 percent capacity in their dining rooms. Patio dining in colder weather. Restaurant Adaptation.

2020 219
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The State of New York Restaurants in 2020

7 Shifts

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public.

2020 285
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MRM Research Roundup: End-of-August 2020 Edition

Modern Restaurant Management

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Diner Dynamics.

2020 184
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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. On-Demand Delivery for Square Online Store. The buyer receives text updates with links to live maps to track delivery progress. Visa SMB Help.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 189
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. Fast food reigns supreme. Drive-Thrus.

2021 186
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MRM Research Roundup: Mid-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 185