7 Shifts

JANUARY 11, 2021

When it comes to making it through the winter, the health of your staff and guests is item number one. Keeping your staff and your guests safe and healthy is the most essential thing we can do. Accept and Approve time-off requests for sick employees, and make sure you give ample time off for recovery.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. . "Quality, " Top Recovery Trends.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Culinary Cues

APRIL 3, 2020

How do we balance lower volume with financial needs of the operation? [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JULY 30, 2020

But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. All this while still maintaining the warm, friendly atmosphere that operators in the hospitality industry are known for.

Guest Recovery 189

Guest Recovery Food Safety Fine Dining Management 189

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? Everything helps.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Modern Restaurant Management

MAY 6, 2020

A : As states and counties look to reopen across the US, one area restaurant operators are looking toward is their supply chain. As trends and ordering patterns have shifted, we’ve worked hard to identify areas most or least affected as the pandemic continues, and recommendations for the best ways operators can move forward.

Supplies 166

Supplies Guest Recovery Food Supply Communication 166

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

APRIL 1, 2020

As restaurant operators, you are a part of the community, providing an experience and opportunity for people to come together, celebrate events or both. Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes.

Guest Recovery 166

Guest Recovery Customer Experience Social Media Food Order 166

Modern Restaurant Management

MAY 6, 2021

However, the post-pandemic industry will face new challenges even as recovery begins. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. For customers, it became a new experience. Mom and Pop Remodeling.

Kitchen Safety 190

Kitchen Safety Guest Recovery Employee Relations Technology 190

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

Guest Recovery 204

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 204

Modern Restaurant Management

JULY 30, 2020

But to get there, management will have to navigate through months of uncertainty and disruption, shoulder a massive drop in revenue, and redesign operating procedures based on somewhat-unpredictable regulations. All this while still maintaining the warm, friendly atmosphere that operators in the hospitality industry are known for.

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

DECEMBER 15, 2020

With COVID-19 slowing foot traffic, and the possibility for more in-person dining restrictions on the horizon, restaurant operators are increasingly investing in AI-enabled technology to redefine the restaurant experience. Restaurants are serving guests who are more digitally enabled than ever before. The Rise of Digital Channels.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. So just how do you meet this return of demand while operating with a smaller team? With a reduced team rushed off their feet, the time spent creating a guest experience through engagement can get lost.

Mobile Ordering 187

Mobile Ordering Ordering Front of House Guest Recovery 187

Foodable

MAY 8, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Since the green light was given to reinstate operations in Texas, recent survey data shows 40 percent of dining venues have opened their doors and reestablished food service.

Guest Recovery 76

Guest Recovery Operations Kitchen Safety Point of Sale 76

Modern Restaurant Management

MAY 18, 2022

For the same time period, takeout and delivery sales were down seven percent. The restaurant recovery is real in major markets across the U.S. Guests in the Midwest were slightly more generous this quarter, with Indiana coming in at the highest across all tipped transactions with an average tip percentage of 21.29

Dine-in 180

Dine-in Guest Recovery Merchandise 2022 180

Modern Restaurant Management

APRIL 27, 2020

The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus. The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Foodable

NOVEMBER 30, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Joel Montaniel, chief executive officer and co-founder of SEVENROOMS about helping operators build their direct and personalized relationship with guests.

Guest Recovery 80

Guest Recovery Management Management Hospitality 80

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. Plan for off-premise growth : new behaviors will stick, with higher anticipation of incremental off-premise consumption like pickup and curbside delivery.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. if your restaurant serves more takeout orders than delivery orders, you should schedule your staff to reflect the demand in your leading service type). Conclusion.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

OCTOBER 19, 2021

The first step is to verify your liquor license and operating permits are renewed and active. Many restaurants now incorporate electronic ID checking machines or set point of sale reminders to specify the birthdate a guest must be born on or after to be served alcohol. Currently, 16 states and Washington, D.C.

License 216

License Point of Sale Employee Relations Restaurant Law 216

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. The operator of Chengdu Taste and Mian, with 13 locations, told the New York Times that they may have to close multiple restaurants due to the lack of staff. Do you need someone to make deliveries part-time?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Foodable

JULY 13, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Micha Magid , the co-founder and co-chief executive officer of Mighty Quinn's , to explore virtual restaurants, nationwide delivery, and making the transition to digital.

Guest Recovery 90

Guest Recovery Hospitality Franchise Franchising 90

Modern Restaurant Management

APRIL 27, 2020

." Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.”

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2).

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Foodable

OCTOBER 30, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants.

Customer Experience 88

Customer Experience Guest Recovery Management Management 88

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

Franchise 204

Franchise Franchising 2020 2021 204

The Restaurant Group

JULY 7, 2020

Our restaurant industry has been met with the most difficult operational challenges in modern time. While dealing with all the new business mandates, restaurant managers and operators have taken on every challenge thrown at them and kept their heads above water all while preparing for the next phase of normalcy. . Overwhelming?

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Restaurant365

JUNE 3, 2020

(June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Restaurant365’s new features address the key areas currently facing restaurants: re-hiring, staffing, customer safety, delivery and profitability. “As

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Here are 11 tips to set yourself up for success in 2021. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

The Restaurant Times

OCTOBER 29, 2020

Santamaria London helps its clients strategically navigate the market & commercially drive footfall, traffic, engagement & ongoing sustainable operations. . Raymond believes restaurants can still survive the crisis by utilizing smart strategies to reduce operating costs and focusing on generating revenue. . adds Raymond. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Foodable

DECEMBER 14, 2021

Hickey, CCO and co-founder of VROMO , a software built to optimize delivery operations, talks about the conference and the adoption of technology. To hear more from all of the guests that stopped by Hospitality Hangout at the Restaurant Leadership Conference check out this episode.

Guest Recovery 79

Guest Recovery Leadership Franchise Franchising 79