MBB Hospitality

NOVEMBER 28, 2023

These narratives build customer loyalty and can be the defining factor that keeps your tables filled. Invest in staff training programs that not only cover the operational aspects but also educate on the importance of customer experience.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 percent in March. ” Guest Counts Plummet as their Guests Shelter in Place.

2020 179

2020 Fast Casual Point of Sale Online Ordering 179

Modern Restaurant Management

NOVEMBER 17, 2020

When it comes to dine-in, guests are going big with seafood (+17 percent) and steak (+8 percent) topping the list. With guests are dining out less, it makes sense that they are ordering bigger ticket items when they do. With guests are dining out less, it makes sense that they are ordering bigger ticket items when they do.

2020 141

2020 Mobile Ordering Online Ordering Merchandise 141

Modern Restaurant Management

JULY 1, 2021

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Red beans and rice: (+612 percent). Corn chowder: (+603 percent). Washington D.C.:

2021 133

2021 Loyalty Program Mobile Ordering Consumer Goods 133

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Your Menu: 93% of people view menus online prior to dining out. You should also include links to any third-party delivery platforms you use, such as Uber Eats and Door Dash.

Design 92

Design 2021 Online Ordering Website Management 92

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. The point is that restaurants and dining habits have changed dramatically in the past two centuries. The words “restaurant management system” rarely cause excitement.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

APRIL 1, 2021

This edition of MRM Research Roundup features news on evolving consumer consumption habits, the state of delivery and snacking trends. A new report by AlixPartners, finds that one in two consumers around the globe has had their consumption habits permanently changed due to effects of the COVID-19 pandemic. In the U.S., 29 percent).

2021 111

2021 2025 Mobile Ordering Online Ordering 111

The Restaurant Times

DECEMBER 22, 2021

As a result, thousands of carry-out dining establishments open daily. . Even billboards continue to attract diners, but how can you attract and capture the next generation’s attention and loyalty? Even billboards continue to attract diners, but how can you attract and capture the next generation’s attention and loyalty?

License 52

License Loyalty Program POS Point of Sale 52

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. ” touchscreen monitor mounted on the ROAR system.?.

Kitchen Safety 139

Kitchen Safety Online Ordering Food Safety Point of Sale 139

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. Logistics and delivery are now make-or-break, as consumers have many options to find and purchase the same or similar products. Grubhub saw its market cap reduced to $4.79 billion on Jan.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000.

Mobile Ordering 129

Mobile Ordering Online Ordering Food Order Recycling 129

Apicbase

MARCH 17, 2023

People are dining out again in ever-increasing numbers. Restaurant technology platforms also help you manage customer relationships and track customer behaviour, so you can easily customise offers and promotions to increase customer satisfaction and loyalty. There is good and bad news. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. Free Reopening Kits.

Guest Recovery 139

Guest Recovery Food Safety Employee Relations Mobile Ordering 139

Notch

JANUARY 23, 2019

Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. While 6% is actually a high-water mark for this industry in recent years, it's still considered low by most investment standards. Alcoholic beverages average out around 20%.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. As a result, it’s important to test out different types of restaurant marketing ideas and trends to see what resonates most with your target audience. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

BNG Point of Sale

JULY 16, 2021

As regards restaurant size, for instance, it will affect both food cost percentage (it’s easier to fill up a large area with higher-margin items), as well as occupancy costs since customers in larger spaces spend more money on average than those who dine in smaller dining rooms. Average Restaurant Revenue.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Notch

JANUARY 23, 2019

Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. While 6% is actually a high-water mark for this industry in recent years, it's still considered low by most investment standards. Alcoholic beverages average out around 20%.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

BNG Point of Sale

JUNE 29, 2021

Pricing Food in the Restaurant Business. What is even better than running a restaurant with delicious food? Tasty profits! Yes, there is money to be made in the restaurant industry, but to do it well means knowing the right strategies. Financially, restaurants are one of the most challenging business categories. Catering businesses: 7 to 8%.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. In an industry where every detail matters, tracking metrics provides valuable insights into your restaurants’ performance and helps to identify improvement areas. That’s the theory. In theory, it sounds easy.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Allen Named CEO at Checkers & Rally's. She is an accomplished leader in the restaurant industry.

Franchise 111

Franchise Franchising Fast Casual Point of Sale 111