Customer Service Equipment Guest Recovery Mobile Ordering 
Modern Restaurant Management
JUNE 21, 2021
With restrictions easing, customers are excitedly returning to their favorite restaurants. Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. Mobile order and pay takes care of a lot of the admin side of a shift. Reduce Admin Tasks. Reduce Wait Times.
Modern Restaurant Management
JUNE 24, 2020
Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. Sellers pay a flat fee of $1.50
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Modern Restaurant Management
AUGUST 25, 2020
Additionally, restaurants will experience a significant shift in technology and customer service. Good design practices should be the industry standard but better systems and equipment must be considered. Energy impact can be minimized with the use of energy recovery devices.
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.
Modern Restaurant Management
SEPTEMBER 30, 2020
The importance of making guests feel comfortable. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.
Modern Restaurant Management
NOVEMBER 2, 2020
This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. One thing local restaurants know how to do is anticipate their customers’ wants and needs. Restaurant Adaptation. The average was $1,923.
Modern Restaurant Management
FEBRUARY 17, 2021
Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.
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