Mad Mobile

JANUARY 23, 2024

Many retailers have already adjusted their approach to shopping and merchandising, introducing powerful omnichannel technologies to streamline operations and help them better compete in a new digital landscape. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Deliverect

MARCH 17, 2020

As more cities and countries are implementing social distancing measures in an attempt to slow down the coronavirus outbreak, local businesses will feel the impact. Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop - until further notice. Offer delivery and/or takeaway.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

FEBRUARY 10, 2020

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

2020 216

2020 Uniforms Online Ordering Design 216

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Use all of the online ordering channels you have. TripAdvisor.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Adhere to protocols addressing the protection of both customers and employees. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Ghost kitchens allow you to order from multiple brand menus at a single location. Voice-activated apps allow you to order without touching anything. Each person orders their favorite meal on their smartphone.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers. Look to the global market for inspiration.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. In response, people are looking for personalized experiences they can document and share online.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

BNG Point of Sale

JUNE 16, 2021

In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. How Can Restaurant Owners Increase Customer Sales? . Customers enjoy trying what’s unique in a location. We provide you with a healthy mix of both.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

SpotOn

MAY 15, 2024

So when a family steps into your restaurant for a memorable dinner to celebrate Dad, you can encourage them to take a photo and share it on social media pages like Facebook or Instagram. Of course, simply asking a guest to tag you on social media might not be enticing enough to qualify as an actual promotion.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Engaging Customers During COVID-19. Easy online ordering – Easy online ordering was nearly tied for second.

2020 173

2020 Fast Casual Point of Sale Online Ordering 173

EATER

DECEMBER 23, 2021

The pandemic and social media have fostered an intense level of commitment from collectors, as well as fraudsters creating fake cups Most people who love Starbucks are in it for the drinks. Over the next couple of years, she slowly collected more cups and became involved in online Facebook groups for cup collectors.

Marketing 128

Marketing Merchandise White Paper Retail 128

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 144

Social Media 2003 Customer Service Customer Experience 144

Indoor Media

MAY 17, 2021

There are many ways in which restaurants and salons can get involved and start hosting their own experiences online, so read on for everything you’ll need to know. If you have a large following on social media, advertise your event and tell fans where to buy tickets.

Small Business 78

Small Business Events Advertising Social Media 78

Perfect Daily Grind

FEBRUARY 12, 2020

The millennial penchant for travel means that some will be exposed to Western ideals while overseas, with those in urban areas likely to come into contact with Western lifestyles and media in their day to day lives. They say this allows them to track customer coffee habits, so they can better meet their needs.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

MARCH 9, 2022

Culinary adjustments, contactless delivery innovations, and online hygiene ratings, among other things, are all part of the new reality that necessitates a whole new post-covid restaurant strategy. Instead, restaurateurs must market their companies where their customers are now: online. Content And Social Media.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. Hopefully, our decades of experience in the dining space will help you navigate the changing waters.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. Social Media Presence. What is Restaurant Branding? Visual Branding.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. In-restaurant ideas. Design large posters to use in your restaurant.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. So far this year, vegan orders have risen by 17 percent, plant-based burgers specifically increasing by 28 percent, and general vegetarian orders by a whopping 55 percent!

2021 124

2021 Loyalty Program Mobile Ordering Consumer Goods 124

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike.

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

EATER

NOVEMBER 12, 2021

In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet. Since the 1980s, the experience of food shopping in this country has been defined by volume. The traveling Pop Up Grocer acts as a showcase for up-and-coming brands.

Retail 87

Retail Consumer Goods Merchandise Online Ordering 87

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). For every dollar a customer spends, they are keeping 8 cents as profit. . million and its cost of goods sold was $400,000. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 121

Mobile Ordering Online Ordering Food Order Recycling 121

BNG Point of Sale

JUNE 29, 2021

It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place. You need a steady flow of customers, and if food is overpriced, your customers may choose a close competitor and warn away others. . All of these strategies create higher profits per customer.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. “You watch it and you walk away from it and it feels honest and real.

Allergens 118

Allergens Kitchen Safety Guest Recovery Customer Service 118

Notch

JANUARY 23, 2019

Use purchase orders. If they can't offer a straight discount (supplier margins are often razor thin as well, with little room to play for many), consider restructuring your order to optimize costs. This may include delivering bulk orders less frequently and/or slightly reducing the quality of your ingredients.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72