Focus POS

OCTOBER 18, 2021

How Your Restaurant Loyalty Program Impacts Revenues During a Shutdown. Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. The Basics of a Restaurant Loyalty Program.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. There are all kinds of loyalty programs.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

7 Shifts

MAY 23, 2024

We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout. When done right, menu engineering can grow your sales by as much as 15% !

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. Targeted loyalty benefits focused on access and exclusivity are essential tools to drive cost-effective guest engagement. Additionally, the Backdoor “Secret.”Menu

Loyalty Program 182

Loyalty Program Merchandise Mobile Ordering Fast Casual 182

Indoor Media

MARCH 11, 2021

Today, whether you’re running a print ad or advertising through an online platform — you’re going to want to design the best dry cleaning coupons possible. Coupons are one of the easiest promotions to keep track of because customers must turn them in to take advantage of your special. Why Use Coupons?

Coupons 148

Coupons Design Advertising Loyalty Program 148

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 191

2024 Loyalty Program Food Order 2030 191

Goliath Consulting

DECEMBER 1, 2022

Winter Menu Trends. Chef Dana mentioned some of her favorite meals you can include in your updated winter menu, such as harissa-braised lamb shank with carrot puree and anise-scented yogurt and crispy skinned lemon chicken with smashed chickpeas and braised rainbow chard. Loyalty ideas. Healthy alternatives. Promote catering.

2022 88

2022 Menu Seasonal Menu Coupons 88

Modern Restaurant Management

NOVEMBER 7, 2022

Putting Value Back on the Menu. Of those surveyed, 68 percent compare prices before making a menu choice, and 67 percent know the price of the menu item they’re ordering. In our Q2 survey , more than 50 percent of three-or-more-person households reported ordering family meals at least once every two weeks.

Pricing 199

Pricing Loyalty Program Point of Sale 2023 199

Restaurant Engine

MAY 22, 2024

3: Offer Prix Fixe Meals You can also reserve a portion of your menu where you feature a prix fixe meal. It makes for not only a fast ordering process, but it allows you to get diners in and out quickly. 4: Create a Loyalty Reward Plan This is one of the best ways to keep the corporate crowd coming back to your restaurant.

Loyalty Program 109

Loyalty Program Email Marketing Coupons Online Ordering 109

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Through online ordering. 2: Streamline Your Online Menu. Craving pizza?

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Hang Your Restaurant's Menu in The Window. Display your restaurant's menu in the window by the front door, or by the entrance of the restaurant. Other Restaurant Signage Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. He knew that online ordering would be increasingly important to a restaurant’s success as this trend continued.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Time to Get Your Head in the Cloud.

Customer Experience 199

Customer Experience Operations Loyalty Program Front of House 199

Modern Restaurant Management

OCTOBER 6, 2022

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Happy hour promotions can help build brand loyalty and create a sense of community around your business. Make a Special Menu, Don't Include Everyday Things. Load Up the Menu With Shareables.

Loyalty Program 199

Loyalty Program Social Media Point of Sale Customer Experience 199

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 169

Loyalty Program Mobile Ordering Download Food Order 169

Bingage

FEBRUARY 9, 2023

It allows the creation of personalized data and restaurant-tailored segments of the audience (customer personas) for more meaningful interactions with customers, and effective campaigns thus ensuring customer loyalty. Use Bingage to send automated campaigns for your customers to gain engagement and loyalty from your customers.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Modern Restaurant Management

JANUARY 6, 2022

Online Ordering: How Gift Cards are an Essential Piece of the Process. As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Experts say that the trend of ordering food for delivery is here to stay: 49.4

2022 193

2022 Online Ordering Loyalty Program Customer Experience 193

Modern Restaurant Management

JULY 6, 2022

With higher menu prices, consumers perceive the value gained from restaurant visits to be much lower and choose to spend their time/ money elsewhere as a result. Eating out and ordering less : As part of this overall cut in spending, consumers are simply dining out less. The Value of a Good Deal and Incentive Marketing.

Consumer Goods 193

Consumer Goods Coupons Loyalty Program Pricing 193

7 Shifts

JANUARY 31, 2023

Table of Contents Valentine's Day Menu Ideas 7 Promotion Ideas for your Restaurant Staffing for Success during the Holiday Valentine’s Day Menu Ideas A good Valentine’s Day menu will encourage customers to come in for a romantic dinner or dessert on the 14th of February, and it will also encourage them to come back again at a later date.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Indoor Media

FEBRUARY 15, 2021

The research report emphasized that “Successful restaurants use extensive and continued training programs customized to the modern learner to improve information retention.” Interestingly enough, one of the biggest concerns for guests was “Loyalty Programs.”

Loyalty Program 148

Loyalty Program Email Marketing Advertising Back of House 148

Indoor Media

NOVEMBER 4, 2021

For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Use Multiple Channels to Reach Customers Customers feel more comfortable ordering takeout when you are transparent about your promotions.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

7 Shifts

NOVEMBER 1, 2022

For example, your ideal customers could be: Young families that want a kid's menu, great drinks, and to get home before 8. This could be exciting drinks, a great happy hour, family-friendly promotions, or a fantastic menu that people can't help but try. Is my menu accessible and legible? What will entice them to choose you?

Seating 222

Seating Email Marketing Marketing SEO 222

The Restaurant Times

JULY 13, 2020

To get a competitive advantage, restaurants collect and analyze data on everything from which menu items sell the most, the efficiency of promotions, which source has the highest online ordering rate, etc. By interpreting consumer habits and preferences, restaurants can utilize this data to full potential.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience.

Customer Experience 78

Customer Experience Loyalty Program Email Marketing Customer Service 78

Restaurant Engine

FEBRUARY 9, 2022

Your customers are ordering online, now more than ever before. With an app, your customers simply pick up their phones and order quickly from your restaurant. You provide an easier ordering experience, and you’ll soon notice your orders are larger, and revenue rises. An App Puts Your Loyalty Program at the Forefront.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 153

2021 Fast Casual Mobile Ordering Social Media 153

Restaurant Engine

MAY 24, 2022

The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. With a tabletop POS, your customers can order and pay when they want to do so. What’s more, your new POS system lets your customers check their orders and payments with ease.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Restaurant Engine

JULY 27, 2022

It’s never been more important to draw customers into your restaurant and increase your online ordering. When they find your pages, they’re looking for your location, your hours, your website, and your menu. You can build awareness, engage people, and offer them a reason to visit in the form of a coupon or meal special.

Email Marketing 106

Email Marketing Social Media Loyalty Program Coupons 106

Open for Business

APRIL 3, 2023

Consider putting a coupon code for online orders in your ad so you can measure ROI. It can also include: Online reviews Social media posts Influencer partnerships Referral programs Supercharge your marketing strategy It’s time to put the 4 Ps of marketing for restaurants into action.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Restaurant Engine

FEBRUARY 14, 2024

Upsell Menu Items You know that upselling is a marketing tactic that works right in your restaurant. When your staff upsells customers, they can generally boost the overall order value while increasing your revenue. You have several options: Offer them a coupon for stopping by.

Email Marketing 52

Email Marketing Loyalty Program Social Media Online Ordering 52

Lavu

APRIL 22, 2020

If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Are you taking delivery orders over the phone, entering them into your POS system, sending them to the kitchen, then having your delivery driver take them to your customers? What do you need to do to set up online delivery?

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Restaurant Engine

MARCH 23, 2022

It makes ordering ? ? 1: Customers Want Online Ordering. While this may seem obvious, your customers do want online ordering. Your current and potential diners also want ordering to be quick and easy. You also want to ensure that your customers can customize their orders. 2: Customers Want Loyalty Programs.

Loyalty Program 65

Loyalty Program Online Ordering Customer Experience Mobile Ordering 65

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193