SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

Small Business 52

Small Business POS Cash Management Point of Sale 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

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Seating Email Marketing Marketing SEO 222

Restaurant Engine

MAY 24, 2022

Thinking about a POS system? Because it’s so important, we’re going to look at how a POS (point of sale system) can better your customers’ experience. In this article, we uncover the five customer benefits of introducing a POS System. #1: When you add a POS system , you can meet the needs of all of your customers.

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POS Loyalty Program Point of Sale Customer Experience 59

Focus POS

OCTOBER 1, 2020

They include special coupons, certain days where menu items are priced more affordably, and even tailored savings and offers specifically for individual customers. For restaurants, loyalty programs are a wonderful way to collect data on customers’ ordering preferences, helping you target your marketing efforts to your proper audiences.

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Loyalty Program Email Marketing Coupons Customer Service 187

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. However, with the highs usually come the lows.

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Franchise Franchising Email Marketing Communication 436

Indoor Media

FEBRUARY 15, 2021

We scoured a successful restaurant study to bring you all the most important information in one clear guide. The information was collected from thousands of restaurants around the country, identifying the biggest challenges for restauranteurs and how to overcome them.

Loyalty Program 148

Loyalty Program Email Marketing Advertising Back of House 148

Modern Restaurant Management

NOVEMBER 19, 2020

New Marketing Tactics Can Help Reach Target Customers. It is no secret that marketing is a way for restaurants to keep up with loyal customers and engage with new ones. Aside from marketing, a significant portion of the restaurant experience today is nailing the customer’s online order journey.

Social Media 212

Social Media Online Ordering Coupons Advertising 212

Focus POS

OCTOBER 18, 2021

A restaurant loyalty program can engage diners, encourage repeat business and ultimately increase your market share. Loyalty programs can operate in different ways, but every restaurant loyalty program can help increase market share. Reach Out to Focus POS for Advice. Reach Out to Focus POS for Advice.

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Loyalty Program Point of Sale Email Marketing Coupons 78

The Restaurant Times

JULY 13, 2020

When this information is captured, tracked, and optimized, it helps restaurants improve their performance, provides a competitive edge, and allows them to align products and services according to customer preferences. Customer Data is vital for the long term sustainability of any business.

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Loyalty Program Email Marketing Online Ordering Social Media 90

Focus POS

MARCH 31, 2021

When a customer makes an online order, it is sent directly to the kitchen, cutting down on the time it would take for an employee to take the order and then manually enter it into a POS system. Online ordering software can help to create repeat customers by collecting data about their customers such as their name, email, and order history.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99

Restaurant Business

DECEMBER 2, 2022

Post-dining experiences can include such things as receiving a thank you email for visiting, being sent a text message with a coupon for the next visit and so on. But the only way to reach customers effectively is with data—without data, post-dining experiences are impersonal at best, somewhat irritating at worst.

Customer Experience 78

Customer Experience Loyalty Program Email Marketing Customer Service 78

Modern Restaurant Management

DECEMBER 2, 2019

Gift cards practically eliminate the need for packaging and can be sent via email when purchased digitally, which is no doubt a handy feature for the last-minute shopper. This is all excellent news for restaurant brands, as gift cards can be powerful marketing tools. Include Gift Card Messaging in Marketing Efforts.

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Point of Sale Loyalty Program Email Marketing Mobile Ordering 169

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. This allows you to later market to your customers.

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Include gift cards, coupons or a thank-you item into each package you deliver. Also, check with your POS company to see if they host a no-cost or low-cost ordering feature.

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Delivery Food Mobile Ordering Insurance 109

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Indoor Media

MAY 3, 2021

Your branding shapes all of your marketing efforts, and it’s important to select campaigns that sync up with the message you’re trying to tell. Some restaurants have access to a ton of data analytics, whether through their website, social media, or POS systems. Others are doing their best to make it on their own.

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Coupons Advertising Loyalty Program Social Media 78

Restaurant365

JANUARY 27, 2022

QR – short for Quick Response — code are a type of barcode image that can be scanned by a smartphone and store information. Trackable data from your QR code menu includes the customer’s location, time scanned, and operating device, enabling you to combine your menu promotion with other marketing efforts. What is a QR code?

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Mobile Ordering Social Media Customer Experience Online Ordering 148

BNG Point of Sale

OCTOBER 7, 2021

How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. This article explains what a POS system is and why you need it, regardless of your type of restaurant.

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Point of Sale 2021 POS Loyalty Program 52

The Restaurant Times

AUGUST 29, 2020

Mobile POS Feedback System: Using a tablet connected to a POS system to collect customer feedback, based on customer order history. Web Analytics: Use your POS and analyze the performance of various dishes and feedback you have collected from your customers to understand what they like about your restaurant. Web Analytics.

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . A mobile, tablet-based POS streamlines the order process because it allows servers to take orders tableside and send them directly to the kitchen. Marketing and Promotions. A restaurant reservations system that helps you fill tables in advance. Download Now.

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Specials 2021 Merchandise Mobile Ordering 111

BNG Point of Sale

AUGUST 25, 2021

1: Expand Your Service Capabilities with POS Software . Today’s POS systems can inform these customers via text when orders are ready to ensure the food is picked up on time, speeding the flow of orders from the kitchen. . #2: Printable Coupons on Receipts . 11 Tips to Increase Restaurant Sales .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

APRIL 2, 2020

One of the ways they are doing this is by providing information and insights to make it easier for them to find new ways of conducting business. The site will be continually updated to provide Southern Glazer’s customers with a one-stop-shop for the latest information as the COVID-19 pandemic continues to evolve.

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

Lavu

FEBRUARY 21, 2020

They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. Since the cost of acquiring a new customer is higher than retaining current ones, a loyalty program is a crucial aspect of the marketing strategy.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Modern Restaurant Management

DECEMBER 31, 2019

Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. A chicken sandwich and the impact it has had on how to market a product – see Popeye’s vs. Chick-fil-A. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

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2020 Kitchen Safety Consumer Goods Point of Sale 135