Modern Restaurant Management

SEPTEMBER 17, 2020

The findings include: Consumer spending in restaurants remained well below normal levels in August. In a recent consumer survey, 56 percent of adults said they are aware of a restaurant in their community that permanently closed during the pandemic. Comfort Food. Overall, sales were down 34 percent on average. Superior Service.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Limitations and consumer demand. Restaurant Adaptation. A vast majority of the U.S. Of course, smaller parties mean smaller checks per table.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Apicbase

NOVEMBER 28, 2022

Food traceability is compulsory for many food companies in the US, Europe, and the UK. These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. Here’s what we’ll cover: What is food traceability?

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more.

2020 172

2020 Franchise Franchising Food Order 172

Modern Restaurant Management

JANUARY 8, 2024

Gamification, with its engaging techniques, has emerged as a compelling solution for obtaining ZPD by delivering a meaningful value exchange for consumers and enables brands to acquire deeper insights that can be utilized to optimize marketing efforts, enhance customer segmentation, craft personalized offerings, and deliver targeted messaging.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

MAY 12, 2022

But the lingering effects of the pandemic continue to make this a challenging time for our industry as ongoing staffing issues and supply chain disruptions, in many cases, lead to reduced menus and shorter hours of operation. But the good news is: it can be done. The process can be a little intimidating.

Retail 177

Retail Certification Seasonal Menu Insurance 177

The Restaurant Times

FEBRUARY 14, 2022

A concept known as cloud kitchen has emerged as a result of these advancements. A cloud kitchen also called a “ghost kitchen” or “virtual kitchen,” is a commercial culinary environment that provides food enterprises with the tools and resources they need to prepare menu meals for delivery and takeout.

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Visa is working with a range of partners to increase the number of locations where consumers can tap their contactless card or mobile phone. In the U.S.,

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

MARCH 16, 2020

As restaurants across the country cut hours, suspend business, and close for good, many restaurant workers will be faced with long-term loss of income. “We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” More than 2.45 and Canada.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. US Foods Ghost Kitchens. US Foods Holding Corp. The purchase is expected to be completed in September 2020.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

The Restaurant Times

SEPTEMBER 28, 2021

The COVID-19 pandemic has changed the food industry forever. Trends like food delivery have been reshaping the restaurant industry. As more customers began ordering food online, third-party delivery applications became increasingly popular. So don’t anticipate the ghost kitchen model to go away anytime soon.

Kitchen Safety 52

Kitchen Safety Consumer Goods Mobile Ordering Delivery 52

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. “We believe it is extremely important to capitalize on delivery by maximizing the use of virtual kitchen spaces.

Food Supply 86

Food Supply Kitchen Safety Cash Management Food Safety 86

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. These are the people that feed America.

Tip Distribution 153

Tip Distribution Healthcare Hospitality Food Supply 153

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Which suddenly made texting the go-to channel, but only available to the brands who had the foresight to build that channel and accumulate opted-in consumers.

2020 154

2020 Online Ordering Point of Sale Fast Casual 154

Black Box Intelligence

DECEMBER 10, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. They can operate more efficiently than a person, improve safety and reduce labor demand. Viewed through the COVID lens, there is added appeal for operators and consumers for increased use of kitchen robots.

Technology 52

Technology Online Ordering Point of Sale Kitchen Safety 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers. US Foods Holding Corp.

Fast Casual 132

Fast Casual Casual Menu Mobile Ordering 132

Modern Restaurant Management

APRIL 14, 2020

Since the COVID-19 crisis began, the Association has coordinated more than 400,000 emails to Congress from restaurants, employees, consumers and industry supporters—all speaking out about the need for swift and strong federal relief and recovery programs. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. That was up 5.7

Mobile Ordering 104

Mobile Ordering Online Ordering Point of Sale POS 104

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. " Reducing Food Waste. Changes at the Top for McDonald's. " Joe Erlinger. "Joe

Waste 86

Waste Food Leadership Customer Service 86

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 121

Food Truck Customer Service Customer Experience Front of House 121

Aaron Allen & Associates

SEPTEMBER 8, 2020

and inflation averaged 6% annually (affecting exchange rates and consumers purchasing power). Food Away From Home (FAFH) growth closely follows the economic cycle (with a correlation of 92% in the last 20 years, in the U.S.). Property Laws and Intellectual Property Protections: Good ideas can be more contagious than the coronavirus.

Point of Sale 52

Point of Sale Restaurant Law Franchise Franchising 52