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The Tech Revolution Reshaping the Restaurant Experience

Modern Restaurant Management

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. This not only streamlines the ordering and dining experience but also boosts customer convenience, providing swift and enjoyable visits that encourage repeat business.

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MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Think paper straws versus plastic.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. “Most QSR and Fast Casual brands have already adopted a digital ordering program.

2019 98
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MRM Research Roundup: End-of-October 2020 Edition

Modern Restaurant Management

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Limitations and consumer demand.

2020 217
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 199
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Grubhub Grabbed and Contactless is Everywhere

Modern Restaurant Management

CoLaboratory, Chicago’s newest shared workspace exclusively created to streamline innovation and foster collaboration for food and beverage opened in the West Loop, the center of the city’s dining scene. ” Contactless Dining Kit. F&B Shared Workspace Opens.