The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. It also makes updating POS software simple.

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POS 2023 Loyalty Program Point of Sale 59

Focus POS

JANUARY 15, 2020

When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers. Without knowing the actual ROI, you won’t be able to understand its true value or which operations need to be further improved upon. Tighter inventory control.

POS 151

POS Front of House Loyalty Program Inventory 151

Modern Restaurant Management

JULY 12, 2022

Restaurant tech has come a long way in the last few years, and can now do it all, including throttling online orders, communicating accurate pickup times to customers, providing contactless payment and ordering options like QR codes, and so much more. Attract and Retain Guests with a Loyalty Program.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Open for Business

NOVEMBER 21, 2022

If you’re a relative newbie to the restaurant industry or a die hard traditionalist, you may be wondering what a POS system is for a restaurant. POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. What is a POS system for a restaurant? POS terminals.

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POS Mobile Ordering Point of Sale Food Truck 78

7 Shifts

NOVEMBER 3, 2021

With the potential for serious financial impact, it's imperative that restaurateurs and operators pay attention to the impact cybersecurity can have on your business, and your bottom line. This means access to things like: Unauthorized access to POS data. Unauthorized access to guest data. Unauthorized access to team data.

Audits 370

Audits POS Loyalty Program Information 370

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

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POS Bar Brewery Customer Service 40

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Businesses like restaurants and bars use today’s advanced POS systems to their advantage, and you can benefit from them, too. How does a POS system work in a restaurant?

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POS Cash Management Mobile Ordering Loyalty Program 98

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. Choose the right system to help reduce your paperwork, provide better control of your operations, and increase the profitability of your restaurant. The right POS system provides a powerful platform to boost sales and streamline operations.

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POS Loyalty Program Mobile Ordering Point of Sale 78

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

DECEMBER 9, 2020

Last month, Pret A Manger became the latest restaurant chain to join the subscription economy, launching the YourPret Barista program that offers members up to five drinks per day in exchange for a monthly fee. Case in point: the Pret A Manger program costs $26.60 Customer Connections. Individualized Interactions.

Loyalty Program 190

Loyalty Program Customer Service Consumer Goods Online Ordering 190

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. The reality of restaurant operations during such unusual times is that brands need to be ready to turn on a dime.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. Simultaneously, the industry is coping with cost pressures and demanding streamlined tech solutions that consolidate operations.

Hospitality 177

Hospitality Customer Experience Loyalty Program Customer Service 177

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Let’s take a more detailed look at precisely what BOH operations entail.

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Back of House FOH BOH Front of House 52

7 Shifts

SEPTEMBER 15, 2021

A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability. Transparent communication helps manage their expectations and reduces frustration.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

SEPTEMBER 16, 2021

Another touchless feature many restaurants are adding to their operations is payment methods. Here are some of the benefits and drawbacks of implementing a touchless payment system into your operations, so you’re better able to decide if it’s right for your restaurant. Improved Customer Loyalty Programs.

Loyalty Program 183

Loyalty Program Customer Experience Customer Service Technology 183

iTab POS

NOVEMBER 8, 2018

Enrolling in Customer Loyalty Programs and Email Marketing Lists. Even after closing their check, offer your customers to join your loyalty program or to receive marketing emails. All of this can be executed through a POS management system. Another aspect of the POS system is the effect it has on the staff.

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Loyalty Program Marketing Email Marketing Customer Experience 45

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. AI is a program developed by humans to respond to a set of instructions under specific environments. What are AI and ML? And, restaurants need to adapt.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. All that said, grappling with supply chain and labor shortages and with an imperative to keep everyone safe continues to put restaurant operators in a tough position. Does your loyalty program need a refresh?

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Loyalty Program Online Ordering Social Media Mobile Ordering 193

BNG Point of Sale

OCTOBER 13, 2021

The Advantage of a Point-of-Sale (POS) System for a Convenience Store. Benefits of a POS System for Your Convenience Store. You can satisfy customers and make more sales with an upgraded POS. For example, it’s possible to connect a POS terminal to a server in the backroom or another location.

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POS Point of Sale Cash Management Loyalty Program 52

BNG Point of Sale

SEPTEMBER 8, 2021

POS System Vs Cash Register: What’s The Difference? . POS System Vs Cash Register . There have been many cases where traditional cash registers–even with their benefits–have been abandoned for the POS system. . A simple purchase like buying a purse can be recorded in detail by the POS register.

POS 52

POS Cash Management Point of Sale Loyalty Program 52

Focus POS

DECEMBER 11, 2019

Approaching 2020, restaurants need to make a conscious shift toward offering future-facing operations with the ability to meet the expectations of their customers. Employing the right POS systems for your type of restaurant can attract loyal customers. Enhance the speed of service with POS technology. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. How to communicate your COVID-19 restaurant closure. We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. Focus Loyalty empowers restaurateurs to keep in touch with customers even in the most difficult of times. Focus Loyalty plans can be configured in a variety of ways. About Focus POS.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Communicate with guests. It can sync with a loyalty program. POS system. Quick links.

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Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” The quality of your restaurant’s POS system can make the difference between profit and loss. A modern POS system is an excellent solution to fill any gaps in your business’s customer service. Fast, Secure Payments.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Sling

JULY 24, 2023

Many restaurants operate on very narrow margins and fail because of mismanagement rather than anything wrong with the menu. In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page. It offers countertop, portable, and mobile options.

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2023 Management Management Tip Distribution 78

7 Shifts

SEPTEMBER 15, 2021

A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. A great loyalty program itself acts as another channel for suggestive selling.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

DECEMBER 18, 2019

Have a look at your restaurant POS analytics to determine what your best sellers are and see if you can create a quick and easy to-go version. No matter which of these restaurant lunch specials you choose for fall, communication—within your team and out to the masses—is always going to be your key to success.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

The Restaurant Times

JULY 14, 2020

As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. This article will discuss how you can optimize your customer’s online ordering experience, earn customer loyalty, and increase your business in myriad ways.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

JUNE 1, 2021

These days, it’s difficult to imagine a restaurant operating successfully—and safely—without them. Maximize Throughput with Tablet POS. Tablet POS, when leveraged as self-ordering kiosks, helps reduce face-to-face contact between servers and customers. The New Norm: Text to Order.

Ordering 178

Ordering Technology Mobile Ordering Online Ordering 178

Open for Business

MARCH 7, 2023

What is a restaurant training program? Many times these operational differences are picked up quickly by a newcomer. What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. Communication training. Communication.

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Training 2023 Front of House Back of House 78

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

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2021 Operations Mobile Ordering Social Media 78

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent.

Seating 222

Seating Email Marketing Marketing SEO 222

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Digital Loyalty.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Lavu

JANUARY 31, 2020

They optimize the guest experience and make your FOH’s job easier, and can be integrated with your current restaurant POS system. Diners benefit from a streamlined booking process that displays available times and provides instant confirmation of bookings, coupled with the ability to communicate specific wants and needs.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78