Modern Restaurant Management

MAY 1, 2024

A “ communication silo ” is the name for what happens when groups, teams, or departments of employees within an organization isolate themselves and tend to only communicate within their group. Thus, restaurant leaders need to identify potential communication silos and implement solutions to address them.

Communication 193

Communication Operations Leadership Employee Relations 193

Culinary Cues

FEBRUARY 8, 2020

When an employee feels that the opportunity for expression is present – then they will feel engaged and appreciated. Building pride in team is a foundational requirement of leadership and coaching. COMMUNICATE, COMMUNICATE, COMMUNICATE. ” -Bryant H. BUILD PRIDE. Walk the talk!

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Culinary Cues

DECEMBER 30, 2019

Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT. You get the picture. [] FAILURE TO COMMUNICATION USING TODAY’S MEDIUMS.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

JANUARY 12, 2021

From purchasing to plating there was a commitment to communication and doing your job well. One was set for the department chefs to evaluate before service, making any last minute adjustments to the flavor profile and presentation; and the other would grace the show table in the dining room.

Seasonal Menu 470

Seasonal Menu 2005 Hotels Customer Service 470

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Applicants will want to understand the dynamics of the team they’ll be joining, including communication styles, management support, and how the restaurant fosters a positive work environment.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. In Step 1, you’ll pull the employee aside and present the Performance Improvement Plan.

Coaching 97

Coaching Employee Relations Hiring Document 97

Embrace the Suck

JUNE 13, 2022

It would be, you could see your business grow if you are able to present the additional items that you're either adding or what base product that offering and services that you're offering. In leadership, and you and I both agree on this, leadership is critical, especially right now in restaurants. Donald Burns: Exactly.

Retail 221

Retail Social Media Events Take-out 221