Modern Restaurant Management

MARCH 27, 2024

Retaining quality staff members is always a key challenge for restaurant operators. That means management must define the culture they want, hire employees who are a fit for it, and then discuss it constantly, as much as they discuss operations. Great managers supervise both the operation and their team.

Coaching 110

Coaching Franchise Franchising Leadership 110

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

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Recruiting 2021 Management Management 71

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. And according to Technomic, Inc.,

Front of House 230

Front of House Loyalty Program Back of House Training 230

7 Shifts

JUNE 8, 2020

Before I left the industry I was in Operations Business Development. Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities. Operations" is usually just a short way to say "keeping the restaurant running". Oversee incoming deliveries.

Management 195

Management Management Kitchen Safety Front of House 195

The Restaurant Times

FEBRUARY 18, 2022

Here are a few tips that will help you to hire cooks for full night operations easily. You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. Leadership quality: Treat all the staff members with respect and dignity.

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Hiring Operations Kitchen Safety Food Safety 52

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 13) Communicate. 6) Emphasize Inclusion.

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Recruiting Communication Hiring Small Business 148

Xtra Chef

JULY 14, 2020

As People & Culture Manager, I’m responsible for managing all HR operations – from recruiting to payroll and benefits. I also have a role in company communications and working with teams and leadership with an overall goal of making the experience of working at xtraCHEF a positive one.

Recruiting 89

Recruiting Leadership Travel Book 89

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What is the kitchen’s work culture like?

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Front of House Tip Distribution Kitchen Safety Customer Service 78

Sling

OCTOBER 9, 2020

It’s a critical question to ask — and, ultimately, to answer — because, while human resources may differ in practice from one business to the next, your particular HR department plays a fundamental role in the successful day-to-day operation of your business. 2) Recruitment, Hiring, And Onboarding.

Management 78

Management Management Employee Relations Recruiting 78

Restaurant365

SEPTEMBER 16, 2021

For instance, offering restaurant accounting and operations training to employees can help set them up for success in future restaurant management roles. Providing employees with the opportunities to become proficient in these operational areas has many benefits. First, you are preparing a pipeline for your next potential managers.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

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Article 2023 2022 2021 78

Sling

OCTOBER 9, 2020

Primary responsibilities of the human resources (HR) department include: Recruiting Hiring Onboarding Training Compliance Retaining. As a whole, staffing typically involves the recruitment, hiring , and onboarding of new employees. The function of human resource management has changed drastically over the years. 2) Staffing.

Management 78

Management Management Loyalty Program Recruiting 78

Restaurant365

SEPTEMBER 17, 2021

Essentially, you want to provide employees with the opportunity to become proficient in different operational areas, while also connecting the task with how it impacts the restaurant’s success. Once the employee is responsible for the task, you need to correlate the task with how it affects finances or operations.

Hiring 78

Hiring Recruiting Training Communication 78

Sling

AUGUST 31, 2020

While human resources functions may differ from one business to another, the HR department plays a critical role in the successful day-to-day operation of companies large and small. 2) Recruitment And Hiring. The cornerstone of human resources functions is scheduling and communication. Essential Human Resources Functions.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. Many restaurant operators don’t know their retention statistics, such as the average tenure in their restaurants or their turnover cost. A process-driven referral bonus communicates, “We value our employees. Communicate what the benefit entails. You must make time.

Hiring 78

Hiring Cash Management Insurance Communication 78

Restaurant365

JUNE 15, 2021

The data is always there—but it’s up to you as an owner or operator to use it. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. The cost of replacing an employee covers everything like recruiting, hiring, onboarding, training, and a development period.

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BOH FOH Point of Sale Back of House 78

The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. Unfortunately, most restaurants are operating on the other side of this equation. The common thread in this bad recipe is lack of vision and poor leadership. You offset the replacement of bad team members by always recruiting.

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Recruiting Coaching Point of Sale Take-out 132

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Strong Leadership Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Accountability. Human Resources (HR) Departments. You Are the HR Department in Your Business.

Coaching 97

Coaching Employee Relations Hiring Document 97

7 Shifts

NOVEMBER 3, 2022

“Create a space where it's easy to do the right thing because it's established, it's set up for you, you have everything you need at your disposal, and you're focusing on the right things,” explains Laura Bien, Director of Operation Services at Salt & Straw , a 30-location ice cream chain based in Portland. Provide equal opportunities.

Leadership 195

Leadership FOH BOH Website Management 195

EATER

JULY 8, 2020

It now operates a dozen urban agriculture facilities — including soil-based farms, hydroponic greenhouses, and school gardens. By changing its approach to internships and mentorships, it hopes to create more racial diversity in leadership and management roles. The future is always about curating and cultivating communication.”. •

Food 109

Food Social Media Fast Casual Back of House 109

Apicbase

JUNE 20, 2022

Franchisees are business owners operating a restaurant under your franchise’s brand. In other words, franchisees are business owners operating a restaurant under your franchise’s brand. Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

OCTOBER 21, 2019

. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo.

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

7 Shifts

SEPTEMBER 19, 2019

Read on to learn about almost everything you need to know about restaurant management to help you run a more profitable operation. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010. William (Bill) M.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. ” Scholarships, funded by proceeds from SOBEWFF®, are awarded to standout students annually. Neilan's first job in the U.S.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Sling

JANUARY 25, 2023

In this article, we discuss what goes into putting together a human resource management system (or HRMS for short) that has the potential to bring benefits to every corner of your operation. Some HRMS apps include components that make such optimization possible and give you more control over the way your team operates.

Management 78

Management Management Insurance Tip Distribution 78

Modern Restaurant Management

NOVEMBER 7, 2019

The range of franchise models opens that door for operators wanting to expand their reach in the marketplace,” says Larry Schwartz, Partner at DCV Franchise Group. The Dolly Llama currently operates four locations in greater Los Angeles. Signature Shakes are another brand staple. This Is It! Launches Franchising. This is it!

Franchise 77

Franchise Franchising Fast Casual Point of Sale 77

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.

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Mobile Ordering Front of House Fast Casual Customer Service 215

EATER

DECEMBER 2, 2021

In the past few years, Shakirah Simley transitioned from working in the food industry to founding a city government department to running a 100-year-old community center — but these weren’t career changes. Since college, Simley has acted as an organizer, incorporating community development into every job she’s had.

Government 102

Government Back of House Education Food Order 102

Embrace the Suck

JUNE 13, 2022

I had four restaurants operating simultaneously, some years, a few years back. In leadership, and you and I both agree on this, leadership is critical, especially right now in restaurants. The other thing is to roll your sleeves up and go back into the trenches and relearn your positions and your operations, and do it.

Retail 221

Retail Social Media Events Take-out 221

Modern Restaurant Management

SEPTEMBER 15, 2020

Since the acquisition, SALIDO has operated in stealth mode, strengthening its product team, focusing on product development, and introducing many key features. Additionally, SALIDO has launched integrations like Oracle OPERA to support the evolving needs of SALIDO’s hospitality operators during this challenging time.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 28, 2020

with his first venture being the operation of the Roy Rogers on Rt. His involvement in the community was unrivaled, as he was a major donor and contributor, giving generously of this time, leadership and experience. He was instrumental in organizing the Frederick Community College Hospitality Program. 40 in Frederick, Md.

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Allergens Kitchen Safety Guest Recovery Customer Service 145