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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

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Four Ways to Build More Effective Restaurant Leadership

Modern Restaurant Management

Modern restaurants need strong leadership right now to guide them through these changes and challenges. And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them. 3 – Foster Better Communication.

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Six Important Steps Restaurants Should Take to Build a Strong Food Safety Culture

Modern Restaurant Management

A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals.

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CHEFS: BUILD A TEAM – KEEP A TEAM

Culinary Cues

It is easy to blame money, non-traditional work hours, unrealistic training in culinary schools, and the younger generation as a whole – but even if we (the industry as a whole) were able to snap our fingers and fix these issues, it is likely that team building and retention would still be challenging. TEACH AND TRAIN. Richard Branson.

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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

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9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

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Everything to Know About Restaurant Management Systems

7 Shifts

An RMS can help with employee management by giving employees a digital connection point with restaurant leadership. A CRM system helps restaurants understand their customer base, communicate more consistently and effectively, and target their marketing efforts to the right customers. But tips are logistically complicated.