Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Most restaurants are trying to hire right now.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Communicate with guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

JUNE 8, 2020

Before I left the industry I was in Operations Business Development. Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. One key factor is that during the pandemic, many restaurants had to shut down or operate at reduced capacity, leading to layoffs and job insecurity. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

JANUARY 31, 2024

Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

APRIL 11, 2022

According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with one of the dominant factors being labor costs. Communicate Better. Managers are already busy.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Cheetah

JUNE 25, 2021

If you’re a restaurant operator, you’re probably experiencing the labor crisis first hand. But this is a long road and restaurant operators need solutions now (read our in-depth analysis of the labor crisis or join the debate on Faceboo k for more insight). The problem is not just with hiring. Table of Contents. Hire less people.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Restaurant365

JANUARY 7, 2020

Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Refine your hiring funnel.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Restaurant365

MAY 7, 2021

It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. Staffing challenges existed pre-pandemic. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

JUNE 15, 2021

The data is always there—but it’s up to you as an owner or operator to use it. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Restaurant KPIs impacting a profitable back of house. Want to know more about FOH data?

BOH 78

BOH FOH Point of Sale Back of House 78

The Restaurant Times

MARCH 10, 2022

Because the recruiting process consumes significant time and money, you want to ensure that it is done right the first time. This process also guarantees that all recruiting managers are on board, ensuring that no employees are hired because one manager campaigned for them. . i) Open Communication . Hire The Right Talent.

Hiring 52

Hiring Healthcare Recruiting Insurance 52

The Rail

JULY 19, 2022

Below, we look at five major changes that are reinventing traditional restaurant operations alongside some false beliefs that restaurant operators need to avoid. #1 Below, we look at five major changes that are reinventing traditional restaurant operations alongside some false beliefs that restaurant operators need to avoid. #1

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages.

Back of House 52

Back of House 2021 Front of House Cash Management 52

The Restaurant Times

NOVEMBER 25, 2021

The conflict between the kitchen and the front of the house is a major source of frustration for employees across many restaurants. The solution: use staff events and communication training to promote team cohesiveness and eradicate divided thinking. Hold regular meetings with your team and encourage open communication.

Healthcare 52

Healthcare Insurance Front of House Back of House 52

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

The Restaurant Times

AUGUST 27, 2022

Barbacks, like bussers, play a more behind-the-scenes function at the front of the house and are critical to the bar’s profitability. . Keep reading if you’re planning to build a bar or want to optimize operations at your current one. What Is A Barback? However, barbacks are the backbone of your bar team.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

MAY 30, 2022

Of course, technology and how it might help the industry chart a new path forward was top of mind for many chefs, operators, and professionals. . These latest innovations and enhancements will be of great value to our customers as they continue to optimize their post-pandemic operations.” . It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 7, 2021

Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. The Restaurant Labor Shortage.

Hiring 208

Hiring Front of House Recruiting Back of House 208

Modern Restaurant Management

APRIL 29, 2021

However, operators are having to resort to short and long-term fixes to address the fact that they cannot find team members.” Some operators are willing to have you work today, get paid tomorrow in order to get people in place to handle their minimum requirements.

Fast Casual 221

Fast Casual Hiring Front of House Online Ordering 221

Apicbase

JUNE 20, 2022

Franchisees are business owners operating a restaurant under your franchise’s brand. In other words, franchisees are business owners operating a restaurant under your franchise’s brand. You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. What makes a good franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit. These accounts may not shock you. Things don't always improve once you're the boss, either. Remember me?I Broccoli Hot Dogs!Beet

Leadership 195

Leadership FOH BOH Website Management 195

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. There are no cubicles, there is a tight-knit community, and, as anyone who has ever worked in a restaurant will tell you, there is never a dull moment. You’ll find national averages for pay below.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. On the other hand, a 100-seat operation will need many more employees to make things run smoothly. A quality candidate should have several years of experience in different front-of-house roles.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

The Restaurant Times

APRIL 13, 2022

A well-drafted restaurant operations manual may come in handy in such situations. What is a Restaurant Operations Manual? A restaurant operations manual covers all the processes in every single department of your restaurant and tells you precisely what has to be done in every possible scenario.

Operations 52

Operations Front of House Reference Customer Service 52

Hot Schedules

MAY 10, 2021

Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. Finding skilled talent isn’t easy.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Restaurant365

SEPTEMBER 7, 2021

However, as all restaurant operators know, this uptick in business has come with staffing challenges. Some operators are even decreasing hours or closing locations due to a lack of restaurant staff. The shortage is especially acute for back-of-house employees, such as prep cooks, line cooks, and dishwashers.

Hiring 78

Hiring Front of House Recruiting Back of House 78

Sling

MAY 3, 2023

If you want your front-of-house staff to treat the customers cordially and with respect, you need to treat the servers and hosts with that same cordiality and respect. We recommend communicating to potential employees how you can help further their skills. And that doesn’t just apply to the servers.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173