Modern Restaurant Management

NOVEMBER 28, 2023

Despite those impending difficulties faced, there are steps that restaurants can take to ensure they are positioned in the best possible way heading into 2024 by following these simple, yet effective, tips. This means it is key to provide all open locations are distributed with the right supplies to run day-to-day operations.

Supplies 106

Supplies Tip Distribution Food Supply Management 106

7 Shifts

JANUARY 23, 2024

It takes effort, planning, and following scheduling best practices. Reflective of team availability Don’t just schedule people blindly — take availability into account. Take the time to learn every employee’s preferences and non-negotiables, and then build a schedule that respects them as much as possible.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Customer feedback offers insights into customers satisfaction, needs, and preferences.

Bar 184

Bar Tip Distribution Customer Experience Customer Service 184

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 155

Front of House BOH Back of House 2023 155

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

OCTOBER 5, 2021

Advancements in AI-driven labor management solutions, accelerated by the pandemic, can not only help alleviate overburdened employees by streamlining operations, but it can also transform the service industry’s labor approach beyond the current shortage. Addressing Staff Concerns.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Sling

JULY 24, 2023

Although the challenges of the restaurant business haven’t changed, the tools available for taking them on have. With Sling, you can create schedules quickly and easily, taking into account availability, time off, and shift trade requests. However, it has many satisfied users, especially in the restaurant industry.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. From changing hours of operation, to staggering shifts, and transitions to take-out and delivery service options, look for areas of flexibility in your business operations. Share Guidance.

Leadership 221

Leadership Kitchen Safety Employee Relations Tip Distribution 221

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! Now is the time to do it.

Marketing 197

Marketing Tip Distribution Loyalty Program Healthcare 197

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out.

Seating 222

Seating Email Marketing Marketing SEO 222

Sling

JANUARY 22, 2021

If you’re wondering whether tip pooling can benefit your team and your restaurant, you’ve come to the right place. In this article, the restaurant-management experts at Sling give you the pros and cons of tip pooling so you can decide if it’s good for your business. What Is Tip Pooling? Tip Pooling Using The Points Method.

Tip Distribution 78

Tip Distribution Front of House Cash Management Customer Experience 78

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Split shift and the busy restaurant Tips for working with split shifts What is a split shift? to cover the dinner service). Especially if they’re accustomed to working a straight eight- or ten-hour shift.

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

Apicbase

JANUARY 12, 2023

Why email marketing works for food service operations. There are many restaurant marketing tips available, but let’s explore why email marketing works for restaurants. It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. Service protocols.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

Modern Restaurant Management

DECEMBER 21, 2022

In addition, we see the point of sales platform as taking on more of the master data management role of the business, and configuring all the content needed for any digital experience from a single platform. The objective for restaurants is to create more engagement and stay top of mind with customers, including when they’re not hungry.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

The Restaurant Times

MARCH 10, 2023

The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service. Directing early customers to the bar area while they are waiting for their tables. Escorting diners to their tables and distributing menus to them.

Front of House 52

Front of House FOH Back of House Online Ordering 52

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. They provide contactless convenience to communicate essential information to the reader via a mobile device. Print Media – Printing flyers for distribution or posting in high-traffic areas?

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

The Restaurant Times

APRIL 7, 2021

However, as more people started using delivery services, there was also an uptick in restaurants turning to third-party vendors, even though it hurt their profits. Since restaurant businesses lose control over delivery by using these services, some things can be out of their control. Common Problems with Using These Tools.

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

Modern Restaurant Management

SEPTEMBER 14, 2021

Stepping out of operations, he became a Point of Sale (POS) Technician in 1984, and three years later was promoted to POS Manager, where he managed the IT team for Michigan, Ohio, Pennsylvania, and Northern Indiana. “We know that seismic changes continue to take place within the food and media industries.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Cheetah

SEPTEMBER 30, 2021

Heinz nearly ran out of ketchup packets this year, practically triggering a nationwide ketchup shortage. A surge in demand caused by the delivery and take-out boom is partly the reason. Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Cheetah Tip.

Food Supply 148

Food Supply Supplies Pricing Food 148

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. Tips for pivoting to retail. Best practices for calculating cash flow.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Sling

AUGUST 30, 2021

In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. 2) Focus On Local Customers. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Sling

OCTOBER 8, 2021

In this article, the experts at Sling give you tips on how to make the best schedule possible and provide you with a free template to get started. You also know that scheduling takes up a big part of your workday. Instead, you can store your template in your computer or filing cabinet so all you have to do is fill it out.

Tip Distribution 78

Tip Distribution Article Communication Management 78

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks.

2020 157

2020 Guest Recovery Kitchen Safety Online Ordering 157

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. Tips for pivoting to retail. Best practices for calculating cash flow.

Webinar 173

Webinar Loyalty Program Online Ordering Social Media 173

Cheetah

SEPTEMBER 30, 2021

Heinz nearly ran out of ketchup packets this year, practically triggering a nationwide ketchup shortage. A surge in demand caused by the delivery and take-out boom is partly the reason. Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Cheetah Tip.

Food Supply 78

Food Supply Supplies Pricing Food 78

Sling

AUGUST 17, 2020

In this article, the workforce management experts at Sling introduce you to this unique employee classification and give you tips for managing them in your business. In fact, the statutory employee doesn’t even have to perform the service at their home. Statutory Employee Management Tips. There are many ins and outs to the U.S.

Definition 78

Definition Management Management Tip Distribution 78

The Food Corridor

MAY 7, 2020

But when things suddenly change, as they have with the current Covid-19 situation, you have to put those feelings aside and take positive action to transition to a model that suits the times. So we’ve endeavored to collect all the best information and give you some helpful tips to change up your game. Delivery Logistics.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. It helps staff avoid confusion and paves the way for higher customer satisfaction. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.

Management 112

Management Management Seating POS 112

Sling

JANUARY 25, 2023

Without adequate controls in place, that expense can spiral out of control and may affect your bottom line for the worse. For example, many HRMSs offer self-service capabilities, such as access to time cards, team schedules, task lists, and even essential forms , like the W-4, W-2, and others.

Management 78

Management Management Insurance Tip Distribution 78

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. They provide contactless convenience to communicate essential information to the reader via a mobile device. Print Media – Printing flyers for distribution or posting in high-traffic areas?

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Sling

NOVEMBER 21, 2019

Then you have to carve time out of your busy schedule and take time away from more important issues to repeat tasks over and over again. A custom-made employee schedule template also reduces the amount of time you have to spend preparing before you get to the actual task of scheduling. Distribute your new schedule.

Tip Distribution 60

Tip Distribution Communication Information Take-out 60

Sling

OCTOBER 21, 2019

We start out with the most basic schedule maker of all: pen and paper. For one thing, it’s not easy to distribute. You also still face the same challenges of distribution that make pen and paper so difficult. The main advantage of using a cloud-based word processor as a schedule maker is the ease of distribution.

2019 109

2019 Tip Distribution Employee Relations Website Management 109

Modern Restaurant Management

APRIL 7, 2020

“The longer restaurants remain closed, the larger the risk to the nearly $1 trillion economy they create through their supply chain of farmers, fisherman, linen services, and so many others. Small actions like buying a gift card, ordering take-out, or leaving a review can make a difference.

Tip Distribution 153

Tip Distribution Healthcare Hospitality Food Supply 153

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Offer to get them “the usual” and suggest they try out new menu items.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Restaurant365

JUNE 17, 2020

Your payroll is the process of calculating and distributing wages to your employees. The restaurant industry faces a lot of industry-specific regulations on payroll, with laws regulating hourly employee scheduling and tipped wage workers, as well as compliance with the Affordable Care Act regarding seasonal and variable hour employees.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78