Remove Communication Remove Customer Experience Remove Leadership Remove Recruiting
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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles.

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The Winning Strategy: Attracting and Retaining Top Talent for Your Restaurant – A Four-Step Approach

Embrace the Suck

But these fresh recruits often stick around only briefly before setting off, triggering a repeating cycle of worry. We're curators of memorable experiences for others. Step 2: Proactive Recruitment Unearthing top-tier talent demands active recruitment. Some eateries are barely scraping by without a team. It's astounding!

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Podcast 16: Digital Innovation & Leadership in Hospitality Management

Ken Burgin

Michael Tinsager has a unique position in hospitality – as an industry adviser and podcaster with the Hospitality Mavericks Podcast , he has access to the experience and wisdom of hundreds of operators and experts. The post Podcast 16: Digital Innovation & Leadership in Hospitality Management first appeared on Ken Burgin.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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Restaurant Recruiting, Staffing, & Turnover Trends: What You Need to Know About Managing Restaurant Staff in 2021

Black Box Intelligence

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

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Inspiring Hourly Workers

Modern Restaurant Management

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. ” What is it the customer really wants?

Coaching 106
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Making the Shift: Transitioning from Restaurants to 7shifts

7 Shifts

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. From staff to customers to suppliers, I was able to foster so many relationships on a daily basis.” Rachel: “The hustle!