Ken Burgin

FEBRUARY 13, 2024

Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. How are customer feedback and complaints managed?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

MAY 3, 2023

How to improve your restaurant staffing 1) Look for passion over experience Yes, experience is very important. Remember, experience can be accumulated just by showing up. Passion, however, can’t be taught but can make a huge difference in the attitude of the employee. It says nothing about attitude.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Sling

JUNE 5, 2020

Human resource planning (or HRP for short) is the ongoing process of systematically planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. As we mentioned earlier, human resource planning is about matching the right employees with the right jobs in your business. Recruitment.

Definition 88

Definition Employee Relations Communication Recruiting 88

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. Hiring restaurant employees and retaining them is no longer just an issue for the HR team. Why hiring restaurant employees is now a CFO concern. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Hot Schedules

MARCH 29, 2021

For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. Being a product owner does not simply involve designing a product and solving business problems, but communicating and collaborating with people from various teams across the business.

Technology 148

Technology Insurance Healthcare Recruiting 148

The Restaurant Times

MARCH 13, 2023

While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Okay, not a complete language per se, but some code words that make communication easier.

Back of House 52

Back of House BOH Front of House FOH 52

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. million—more than at any time during the pandemic, but still “about a million fewer employees, year-over-year, and 1.8 A few other lingering pandemic-related issues are also pressuring the industry’s workforce.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

ExactHire - Restaurants

OCTOBER 13, 2021

If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. Good employer branding in recruitment is the blueprint for attracting the attention of and creating a relationship with prospective candidates. Why Your Employer Brand Is Important.

Recruiting 52

Recruiting Employee Relations Hiring Social Media 52

Sling

OCTOBER 5, 2021

But this doesn’t work for all employees. Even if your first instinct is to be brutally honest with a team member, explain to the interviewer that you would base your communication on what works best for each particular employee. Use it as an opportunity to relate an instance when you successfully mitigated team stress.

Management 78

Management Management Employee Relations Tip Distribution 78

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Perfect Daily Grind

AUGUST 18, 2019

Demotivated employees, sloppy work, and resignations from your best team members: all things that can make a coffee shop unprofitable. But as a start-up or even an established coffee shop, how can you plan for good employee attitudes and high retention rates? Define & Communicate Your Values. Credit: Neil Soque.

Café 104

Café Seminar Employee Relations Communication 104

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Sling

MARCH 16, 2021

Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. Human capital is an intangible asset that includes elements such as your team’s: Experience. Recruiting. Employee appreciation. Employee Satisfaction. Engagement. Commitment. Productivity.

Management 78

Management Management Leadership Employee Relations 78

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.”

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

The Restaurant Times

FEBRUARY 18, 2022

Incorporating feedback from the customer, restaurant staff and managers to make improvements. You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. Collaborating with the restaurant management while optimizing staff productivity.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Lavu

MARCH 30, 2020

Although formal team building events are encouraged in certain HR manuals, a simple Google search for “bad team-building experiences” will provide you with a litany of horrors. What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant reputation management is essential to retaining your current customers and attracting new ones. We monitor reviews for thousands of restaurants nationwide so we can track customer intelligence trends. Currently, many of the complaints we see are driven by issues related to staffing shortages.

Management 96

Management Management Social Media Customer Service 96

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. Culture as a Competitive Advantage. At best, they will show up and do the bare minimum.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will see investment increases in restaurants that operate without an onsite diner experience. Enter dark kitchens.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Restaurant365

DECEMBER 17, 2019

In addition, during the build-out phase, you may experience some unexpected surprise startup restaurant costs. Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. These recurring costs can be broken down further by category.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Accountability.

Coaching 97

Coaching Employee Relations Hiring Document 97

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021. That’s 4% more than the previous year.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Aziz Hashim first launched Franklin Junction in April 2020. "The

Franchise 151

Franchise Franchising Mobile Ordering Kitchen Safety 151

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 121

Allergens Kitchen Safety Guest Recovery Customer Service 121

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. Knowing this was for a good cause made the experience even sweeter. “We can’t wait to bring this back again.”

Back of House 114

Back of House Hotels Leadership Design 114

Modern Restaurant Management

FEBRUARY 27, 2020

Restaurant operators agree that the use of technology provides a competitive advantage, and as such are investing in customer-facing technologies that will enhance service and convenience for their guests. Consumers are embracing the industry more as they continue to shift their spending away from physical items and towards experiences.

2020 167

2020 Influencer Point of Sale Food Safety 167

Modern Restaurant Management

JANUARY 17, 2020

“We’re honored and excited to have the support of Liquid 2 Ventures, an investor who can bring both financial capital and a wealth of experience to support our efforts to strategically grow Curry Up Now,” said Curry Up Now’s Co-Founder Amir Hosseini. Hattie Marie's Looks to Franchising.

Franchise 113

Franchise Franchising Fast Casual Leadership 113

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. “We’re both humbled and lucky to support our amazing customers during this critical time. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS.

Fast Casual 135

Fast Casual Casual Menu Mobile Ordering 135

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. Your concession owners are not your employees. Try to find indicators that your franchise is in demand.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

EATER

AUGUST 21, 2020

When someone outside the department remarked that the group seemed eerily calm discussing these painful experiences, Ben Mims, a cooking columnist, replied that Meehan was still their boss, and they were afraid of what he would do. One staffer reminded Yoshino that she had come to Yoshino’s office and wept about Meehan’s behavior.

White Paper 145

White Paper Social Media Magazine Back of House 145

Modern Restaurant Management

FEBRUARY 21, 2020

Junction Food & Drink is preparing to bring a new dining experience to Colorado Center, with a multitude of food and drink options appealing to workers, residents, light rail users, foodies, and University of Denver students and faculty throughout the bustling area. The menu will feature small plates, sushi rolls, sushi bowls and ramen.

Brewery 117

Brewery Design Food Supply Equipment 117

ExactHire - Restaurants

OCTOBER 13, 2021

If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. Why Your Employer Brand Is Important Good employer branding in recruitment is the blueprint for attracting the attention of and creating a relationship with prospective candidates.

Recruiting 52

Recruiting Employee Relations Hiring Social Media 52