Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. They focus on the wrong things. What are some of the wrong things? It makes your ego feel good. You see it’s just three rings.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. But first, Anthony tells us how the industry has changed during his career: “I think there's two components you kind of look at. What does your brand mean?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. Maybe sales have dropped off and then the turnovers start to rise. Problem When sales began to die, you became desperate and started adding items to get people to come back. You’re communicating, working together for a shared vision and mission.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

MBB Hospitality

APRIL 25, 2018

When dealing with customers and other staff, your communication skills of course have to be on pointe. Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. Even employees who are not direct supervisors need to have strong leadership skills. Must Love People.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. President Trump signed H.R.7010

Guest Recovery 139

Guest Recovery Food Safety Employee Relations Mobile Ordering 139

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52