Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

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Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

OCTOBER 14, 2022

Likewise, ensure that you and your kitchen staff hold the necessary food safety certifications so that your guests are in good hands. Back of House. Front of House. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you.

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Allergens Kitchen Safety Front of House Food Safety 186

Modern Restaurant Management

NOVEMBER 3, 2020

Beyond the proven existential economic threat of COVID-19, restaurant owners and operators are facing uphill-battle challenges to their defining characteristic, accessibility. Think about it. Here are three ways that digitizing menus can help improve accessibility. Get Rid of PDFs. The downside, of course: PDFs are not inherently accessible.

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Front of House Certification Back of House Menu 216

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

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FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

MAY 13, 2021

Together with members of Congress, the White House, and the Small Business Administration, they ultimately put together a way for restaurants to apply for federal restaurant relief grants. One Denver area man decided to do all he could to get some form of restaurant industry aid going.

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Front of House Food Safety Certification Social Media 122

Modern Restaurant Management

AUGUST 16, 2021

Very often the prize might be a bottle of wine, a gift certificate or cash. Imagine you have a restaurant that seats 120 and you have only one bartender and one server to handle the front-of-the-house. They remind us not only that there are great people out there, but also that many of them work for us! Caring Managers.

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Front of House Cash Management Back of House Hiring 204

Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. Use Front and Back-of-House Dashboards to Stay Aligned. By using back-of-house dashboards to track sanitization compliance, you can easily keep staff in the loop. Define Data-Based, Measurable Standards. across your franchises.

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Front of House Management Management Franchise 188

360Training

DECEMBER 11, 2019

We’ll start our list with the employees at the front of the house. Servers need to have a food handlers certificate to understand safety best practices for serving food in the United States. However, the specifics of the certification vary depending on which state you work in.

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Kitchen Safety Certification Food Safety Front of House 128

Hot Schedules

FEBRUARY 23, 2022

Going this route also frees up management from HR administration to complete more front-of-house tasks. Providing cost-effective courses in Hospitality Ops, Certified Hospitality Professional certification, or Retail Project Management increases your teams’ buy-in through a roadmap to professional growth. Bulk Benefits.

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Employee Relations Front of House Waste Hotels 147

Open for Business

FEBRUARY 29, 2024

Here, we’ll discuss 10 best practices to help you obtain everything you need to open your restaurant legally from the get-go, and then we’ll map out a case study to show you the licenses, permits, certificates, and inspections needed to open a (fictitious) new restaurant in New York City.

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License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

MAY 12, 2022

Product development is not quite as simple as just bottling your signature marinara sauce and upselling it at your front counter. First, take stock of normal in-house use in the kitchen – consider how frequently are you making batches in your own restaurants. The process can be a little intimidating. Hours of preparation?

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Retail Certification Seasonal Menu Insurance 177

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

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Hiring Front of House Back of House Document 195

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. This has left restaurants struggling to find and retain staff. million, while the number of hires was 1.3 million, while the number of hires was 1.3

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Sante

OCTOBER 26, 2019

This industry educational summit is for those on their way to the prestigious and varied designation levels of sommelier or certified wine specialist, front-of-house staff looking to broaden their professional know-how, or self professed vinofiles with an amateur obsession.

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Front of House Education Certification Beverage 100

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. ServeSafe and food handler certification. Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies.

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FOH BOH Front of House Employee Relations 177

EATER

AUGUST 10, 2023

Still, the smell that wafts outside is a great advertisement, luring customers, one by one, into the little house all year long. Nor is it dry construction material for Christmas gingerbread houses. People came to visit him when he was alive and even more came after he died in 1850. The Great Man is buried in St.

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Front of House Back of House Small Business Customer Experience 94

EATER

FEBRUARY 3, 2023

Recently, the organization has come under fire after New York Times reporting revealed that proceeds from the organization’s foodservice safety certification program ServSafe , taken by thousands of hospitality workers across the country each year, were being used to lobby for laws to keep wages low for those same workers.

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Restaurant Law Certification Point of Sale Food Safety 85

Restaurant365

OCTOBER 8, 2021

There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.

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Front of House Back of House Website Management Delivery 78

Touch Bistro

SEPTEMBER 10, 2021

Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. If you perform well under pressure in a fast-paced environment, and you enjoy working with other front and back of house staff to deliver high-quality guest experiences, we’d love to hear from you. Job Description.

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Hiring Front of House Fine Dining Customer Service 97

7 Shifts

DECEMBER 2, 2021

It's a hard balance to strike, so to help you set it up right, we've outlined everything you need to know about on-call scheduling in your restaurant. Table of Contents. What is On-Call Scheduling? Types of On-Call Scheduling Formats. Best Practices. Implementing an On-Call or Buffer-and-Cut Schedule. Frequently Asked Questions.

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Restaurant Law Tip Distribution Front of House Fine Dining 370

360Training

JULY 16, 2020

But if you’re ambitious, know that 9 out of 10 restaurant managers started their career in entry-level positions. . And the same is true for 8 out of 10 restaurant owners. What Does a Food Service Manager Do? Food service managers handle the day-to-day operations of a food service facility. There’s fine dining and casual dining.

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Management Management Food Front of House 88

PathSpot

APRIL 26, 2024

By prioritizing hygiene and implementing stringent back-of-house food safety protocols, businesses can create a positive environment that results in customer loyalty, trust, and long-term success. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards.

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Hospitality Food Safety Kitchen Safety Food 40

The Restaurant Times

OCTOBER 30, 2021

Let us dive deeper into what these licenses and certifications stand for, and why you need them. There exists no umbrella license or certificate that covers all legal aspects. The main objectives of licensing and food safety regulations are: food, health, and hygiene quality assurance. maintain public safety. Premises License.

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License Insurance Certification Restaurant Law 52

Restaurant Clicks

DECEMBER 19, 2021

From delicious Bourbon bars to mouth-watering steak houses, private dining and restaurant dining, in general, have expanded in Louisville over the last ten years. Their covered patio is perfect for large and small events alike, while their front-of-house manager Margot McMillen will cater to your every need. Proof On Main.

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Dine-in Front of House Back of House Fine Dining 111

Perfect Daily Grind

JANUARY 27, 2023

Once a member, coffee businesses can use the Alt Dairy logo in window fronts, and can also benefit from social media and press release campaigns to promote their use of plant milks. The drive-thru concept store was opened in partnership with owner of Oasis Coffee, Oasis Griffiths Group, DHUWA, Coffee Lab, and Griffiths Bros.

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2023 2022 Events Certification 112

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Restaurant jobs include many more than the obvious few that spring to mind. The restaurant industry is rich in career opportunities for all kinds of folks with different interests. They clean and refill squeeze bottles.

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Fast Casual Cash Management Front of House Fine Dining 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Size of U.S.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

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Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 124

Modern Restaurant Management

DECEMBER 9, 2019

Best Korean Restaurant: BCD Tofu House. Best New American Restaurant: The Front Yard. The American Food Association, the hosting organization for The Global Cuisine Awards (GCA), announces the winners of The 3rd GCA in five gourmet cities including New York, Los Angeles, San Francisco, Chicago and New Orleans today. Los Angeles, CA.

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Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Restaurant Clicks

NOVEMBER 23, 2021

Centuries-old houses and buildings house cute bed and breakfasts and a vast array of delicious restaurants. If you’re from the U.S., you’ve surely heard of Gettysburg, Pennsylvania, as the famous Civil War ground that ended the Civil War and slavery. Tourists from around the U.S. Tourists from around the U.S.

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Front of House Online Ordering Fast Casual Food Order 114

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

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Back of House 2021 Front of House Cash Management 52

Hot Schedules

FEBRUARY 28, 2019

Official certificate of Completion for Hospitality Training Competencies. Lindsey-Moon Lenggenhager, Director of Learning and Development of Flix Brewhouse , leverages our talent development solution for Flix University , an ongoing training program built for their front and heart of house teams.

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Events Training Workshop Front of House 60

7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

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Restaurant Law Cash Management Article Uniforms 283

EATER

DECEMBER 21, 2020

David Chang’s new memoir grapples with the white-hot fury that defined most of his career. But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. David Chang changed the way America eats. Along with Momofuku’s rise has come Chang’s own.

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Front of House Back of House Book 2008 145