Casual Loyalty Program Magazine Online Ordering 
Modern Restaurant Management
FEBRUARY 1, 2022
Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. So, what can marketers of fast casuals do to bring people back to their brick-and-mortar locations? Clean up your online NAP data.
Modern Restaurant Management
JANUARY 3, 2024
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. Read the first part, here.
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Modern Restaurant Management
DECEMBER 20, 2023
Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Here are some of their insights.
Modern Restaurant Management
DECEMBER 21, 2022
Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. Loyalty will continue to get more personal and less transactional.
7 Shifts
MARCH 30, 2022
After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Online Restaurants Advertising Ideas. For casual establishments, consider putting promotional signs on the backs of bathroom stall doors and at the silverware stand. Floor Graphics.
Modern Restaurant Management
DECEMBER 21, 2022
Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.
7 Shifts
NOVEMBER 1, 2022
Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Here are a few things to get right: Create a mission statement. Social media marketing.
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