EATER

JUNE 5, 2020

In recent years, cops were denied service at an Arby’s in Florida , and at a Whataburger in Texas, where an employee refused to serve them because she said cops had beaten up her boyfriend. Immediately, I just didn’t feel comfortable making that order,” one employee told Eater. also spoke out against serving the police.

Serving 142

Serving Uniforms Restaurant Law Customer Service 142

7 Shifts

OCTOBER 12, 2022

Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Establishments that require a diversity of staff (servers, hosts, bussers, food runners, etc.) Fast casual, cafes, breweries, Percentage of sales. Full service restaurants, casual restaurants.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

EATER

OCTOBER 5, 2020

White-centered food narratives appear most often at major chains. I’d eaten my fair share of “barbacoa” at Chipotle, where its shredded-beef burrito was my splurge order. This is not to say food can’t, or shouldn’t, evolve. It’s time to hold them accountable. I thought I did. Where have you been eating barbacoa?”.

Fast Casual 143

Fast Casual Casual Food Order Consumer Goods 143

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. For example, a casual restaurant usually has a higher turnover rate.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. All five locations—with one in Los Angeles—were retrofitted and rebranded, serving fried chicken and waffles and biscuit sandwiches.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Restaurant Clicks

NOVEMBER 25, 2021

If fine dining is not your cup of tea, no worries – Chicago has plenty of casual options. The Dining Room is the swanky steak place of your dreams, while The Patio is the more casual side of Maple & Ash, but do not mistake that for lack of flavor – they have an extensive cocktail and sushi menu. Order Online.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. How will you be getting more diners to eat your food this year? For your restaurant, that means competition. Answer: restaurant advertising and marketing. Floor Graphics. Table Top Signs.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Lavu

MARCH 25, 2020

In recent years, fast-casual establishments have dominated the restaurant industry. Customers, especially Millennials, are looking for delicious food at affordable prices. Fast-casual restaurants are adapting to meet the demand of their customers. It used to be that fast-casual restaurants were for eating in and taking out only.

Fast Casual 60

Fast Casual Casual Point of Sale Online Ordering 60

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Some operators are willing to have you work today, get paid tomorrow in order to get people in place to handle their minimum requirements. 200 online orders a month with one to two people.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Lavu

FEBRUARY 26, 2020

Today, technology is at the helm of on-premise ordering processes. Customers in the restaurant industry can directly place their orders on tableside tablet systems. The new technology also allows servers to enter customer orders on hand-held devices. Tableside Ordering System.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. In some cases, food runners serve your food at your table and clear them afterwards.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

2024 193

2024 Loyalty Program Food Order 2030 193

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Actions like waste reduction are actually cost savers.

Sustainability 192

Sustainability Book Waste Food Supply 192

Modern Restaurant Management

JANUARY 19, 2023

If you want to have a successful restaurant, great food is not an option — it is a necessity. Still, great food is not enough. Any restaurant can have great food. Great food with a great concept is a winning combination that will bring diners back again and again. Will it feel formal or casual?

Food 177

Food Customer Experience Social Media Food Order 177

Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. In fact, according to a report by Bluedot , 86 percent of respondents surveyed said they have ordered directly from a restaurant app since the start of the pandemic. million new downloads.

Mobile Ordering 216

Mobile Ordering Fast Casual Download Customer Experience 216

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. We went through a very intense recipe testing phase, which was new to me,” Johnson says.

Delivery 133

Delivery Cash Management Point of Sale Back of House 133

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 163

2021 Fast Casual Mobile Ordering Social Media 163

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. The fusion of technology with a focus on genuine connections ensures a dining landscape that not only meets consumer needs but leaves a lasting, positive impact on both patrons and the communities they serve."

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels. When ordering drinks, almost 3 in 5 prefer ordering through table service.

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Sling

JANUARY 4, 2023

and discuss how it differs from a restaurant and other types of food-service establishments. According to this theory, Russian soldiers used a Slavic word pronounced like “bystry” — which means “quick” or “hurry” — to demand that their food be produced as soon as possible. Table of contents. What is a bistro ? What is a bistro?

Fast Casual 78

Fast Casual Fine Dining Seating Food Order 78

Modern Restaurant Management

OCTOBER 12, 2020

Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They adjusted to contactless delivery and other processes to assure guests that their takeout food and pizza was as risk-free as possible. They are thriving. That was terrific.

Customer Experience 212

Customer Experience Fine Dining Mobile Ordering Innovation 212

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Dalida in San Francisco is surrounded by some of the wealthiest counties in the U.S.

Fast Casual 102

Fast Casual Fine Dining 2008 Pricing 102

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. Order Online.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Food safety. Cost control. HACCP protocols.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

OCTOBER 12, 2022

But rapidly rising labor and food costs over recent months has heightened pressure on already tight restaurant margins. Recently, Thanx customer Velvet Taco, the Dallas-based fast-casual restaurant serving globally inspired tacos, has done just that with the launch of their Hidden Backdoor M enu. million members to 27.4

Loyalty Program 184

Loyalty Program Merchandise Mobile Ordering Fast Casual 184

Restaurant Clicks

SEPTEMBER 8, 2021

It’s true, the semi-spicy, often roasted, and utterly delicious green chilies are nearly synonymous with the city’s top food joints. The best restaurants in Albuquerque all have one thing in common, though, and that’s fantastic food. This restaurant features the perfect blend between casual and upscale.

Brewery 148

Brewery Online Ordering Seasonal Menu Food Order 148

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 106

Fast Casual Food Food Order Mobile Ordering 106

Restaurant Clicks

JUNE 27, 2021

From lobster rolls to fresh, flaky fish and fish sandwiches, to fried shrimp and grilled octopus, the options are endless when it comes to ordering seafood. BlackSalt is an upscale tavern serving up some of the highest quality seafood you will be able to find in the Washington, D.C., Order some fresh oysters for good measure!

Fast Casual 126

Fast Casual Casual Reservations Front of House 126

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. During the holidays, the regulars who order one latte every Sunday might need eight drinks for family and friends. percent more than in 2022.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” This casual European restaurant offers duck-fat Belgian fries and sandwiches for lunch and dinner.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Restaurant Clicks

DECEMBER 21, 2021

Plus, the food scene is pretty spectacular. Order Online. The Annex Kitchen is a modern and casual Italian restaurant that has an inviting atmosphere. It’s a classic American restaurant that’s casual and features sports memorabilia on the walls. Notwithstanding, it never loses its casual approach.

Front of House 119

Front of House Online Ordering Casual Sports 119