EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

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Front of House Back of House Customer Service Restaurant Law 93

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers. As restaurant owners search for solutions, many are turning to automation and other technology designed to replace humans as a silver bullet.

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Mobile Ordering Customer Service Food Order Online Ordering 113

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 124

Touch Bistro

APRIL 13, 2021

You can’t run a restaurant without employees, which means processing restaurant payroll is an integral part of running a food service business. The purpose of this guide is to enable restaurateurs to navigate the logistical and legal challenges of restaurant payroll with finesse by learning: What is restaurant payroll?

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Tip Distribution Employee Relations Restaurant Law Cash Management 54

EATER

JULY 14, 2020

Together with the hospitality-industry union Unite Here, the veteran employee and his colleagues helped garner majority support of about 800 workers at the airport’s other HMSHost-operated restaurants, such as Chili’s and Starbucks, with an election slated for late March to determine whether the union would officially represent the staff.

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Employee Relations Food Safety Restaurant Law Cash Management 104

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious.

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Back of House Employee Relations Delivery Mobile Ordering 140

Modern Restaurant Management

MAY 5, 2020

Eligible independent local restaurant and nightlife businesses can set up Business Highlights for free as part of Yelp’s $25 million relief effort. Upcoming Products : Businesses will be able to indicate if they’re offering curbside pickup – from bookstores, to grocery, to restaurants. Engage Acquires Boston Market.

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Guest Recovery Food Safety Loyalty Program Point of Sale 104

Modern Restaurant Management

JULY 27, 2020

YEA uncovers longer term trends, including a correlation between increased interest in restaurants, bars and nightlife, and gyms to a spike in COVID-19 cases across hotspot states. Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries.

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Franchise Franchising Mobile Ordering Kitchen Safety 146