7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 195

Management Management Email Marketing Point of Sale 195

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 310

Communication Leadership Employee Relations Entertainment 310

7 Shifts

AUGUST 3, 2023

Problem Hugo's opened when bookkeeping was done in physical books. AM to PM communication With 7shifts' team messaging tools , Hugo's has seen an 81% increase in chat engagement amongst staff. We spoke with Jason Elmassian, general manager of Hugo's Studio City, to learn about how 7shifts has changed their business.

Point of Sale 195

Point of Sale Audits Book POS 195

Social Hospitality

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Good customer communication is another vital pillar of long-term success in this industry. At the same time, they elevate security on the premises.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

7 Shifts

SEPTEMBER 16, 2021

Better yet, using technology like 7shifts Manager Log Book can make this process even simpler. Improving employee communication is essential in any restaurant — not just among team members, but also with managers and the owner(s) of a restaurant business. Online Employee Communication. Manager Log Book.

Management 370

Management Management Document Hiring 370

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 353

Operations Management Management Mobile Ordering 353

Modern Restaurant Management

APRIL 4, 2024

The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on. Why did you want to write this book and why now? I hope the title captures the dual goals of the book. I hope the title captures the dual goals of the book.

Sustainability 189

Sustainability Book Waste Food Supply 189

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I Feed it to your staff members and talk about the book while you are engaging in daily tasks.

Technology 347

Technology Front of House Social Media Back of House 347

7 Shifts

JULY 31, 2020

Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Issues of communication, or lack thereof, is very common in the restaurant.

Management 370

Management Management Document Communication 370

7 Shifts

MARCH 16, 2020

Communicate with staff and managers. Communicate with your manager about any changes to your situation—whether you’ve recently travelled or are feeling unwell. Learn more about communication ? Manager Log Book The 7shifts Manager Log Book provides a communication channel for managers to stay in-sync during the uncertain times.

Management 369

Management Management Employee Relations Kitchen Safety 369

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Communication is key if you want to build a badass culture. Reading books.

Coaching 330

Coaching Email Marketing Communication Workshop 330

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 151

Communication Online Ordering Technology Sourcing 151

7 Shifts

MAY 3, 2021

This added layer of communication and accountability among your team can help stay on top of things and focus on providing the best experience possible for everyone. Manager Log Book Managers get a communication upgrade, too. Events can be anything from holidays to “Bottomless Brunch” to a big reservation.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

JULY 29, 2021

The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Announcements in the Team Communication App may let the team know when there's a new coffee release, if there are any pricing menu changes and more. The Manager's Book. Try 7shifts for Free.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

APRIL 13, 2021

Communication is always a problem in restaurants with large teams like Canyons. By using 7shifts communication tools , the team has also had a dramatic improvement. So your communication between the company and its staff, its employees, is a game-changer.” They communicate all day long in our logbook,” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

7 Shifts

FEBRUARY 10, 2023

Amazon started with books and we are starting with BBQ. Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. Ovation lets our customers communicate with us. Our goal now is nothing less than to become the Amazon Prime of BBQ. Big ideas have helped us grow.

Social Media 370

Social Media Email Marketing Technology 2007 370

Modern Restaurant Management

AUGUST 14, 2023

The best restaurant branding ideas encompass the overall experience and perception people have of your restaurant — communicating your values, personality, and unique offerings. Any time your business creates marketing materials or modifies the dining room, it should be cross-referenced against the brand book.

Social Media 167

Social Media Book Customer Experience Design 167

Open for Business

MAY 16, 2024

Clearly communicating these details can improve reservation volume and foot traffic. Communicating your mission, inspiration, and unique offering—including visuals—makes people feel more invested in the experience. Make sure you put it in a place where it can’t be missed to maximize guest bookings.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

MARCH 27, 2024

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance.

Coaching 106

Coaching Franchise Franchising Leadership 106

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). So taking care of our soil comes down to feeding the nutrients we want in the soil and making sure to take out all the things that are toxic to that soil,” says Meyer. By establishing what your core values are.

Leadership 370

Leadership Webinar Hiring Training 370

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Sling

APRIL 1, 2024

Depending on the complexity of the FSM software you choose, the app may provide such tools as: Dispatch Scheduling Task management Inventory management Time tracking Communication Any one of these components may make your work life easier, but all of them together may help you revolutionize the way your business runs.

2024 78

2024 Management Management Customer Service 78

7 Shifts

DECEMBER 21, 2022

All-new messaging and communication. When it comes to engaging a Gen Z and Millennial workforce— which made up 75% of the restaurant workforce as of 2020 —digital communication is critical. We also focused on reporting and insights with the launch of the Task Summary in Manager Log Book and the Tasks Report.

2022 195

2022 Certification Document Point of Sale 195

7 Shifts

JULY 12, 2023

I seen the books. So I give them books and things like that to read. And then I give them books to read like Conscious Capitalism. And once they're on board, engaging in constant communication with them and finding out what they need. "It And so what I did previously is that I give them a book.

Front of House 370

Front of House Back of House Take-out Book 370

Embrace the Suck

FEBRUARY 16, 2023

1) Fix and Prevent Communication Errors Miscommunication, or a total lack of communication, accounts for a large portion of issues that arise within restaurant teams. Other times, communication issues are as simple as someone not speaking loudly or listening well enough during the rush of service.

Front of House 292

Front of House Back of House Communication Hiring 292

7 Shifts

AUGUST 26, 2019

After struggling with time and money lost to manual scheduling, they ditched spreadsheets to streamline their scheduling, communication, and performance tracking with 7shifts’ easy-to-use, intuitive labor management platform. We chose 7shifts because mainly the Manager Dashboard [and Manager Log Book].

Website Management 247

Website Management Social Media Communication Book 247

7 Shifts

MAY 28, 2021

Communication for growth ??. Pita Way uses the 7shifts team communication tools to send announcements out to their entire organization. Pita Way also runs on an open-book management style where every employee can get insights into their specific store numbers and performance.

Communication 370

Communication 2010 Management Management 370

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JANUARY 13, 2022

Encourage Staff Members to Communicate Effectively. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Tablets to manage restaurant bookings for maitre d' or front-of-house staff.

Front of House 213

Front of House Kitchen Safety Customer Service Point of Sale 213

7 Shifts

NOVEMBER 5, 2019

They can visit your website to learn about the menu, order ahead before arriving, or book a table. Accessibility Information There are many options here to help you communicate everything your customers will need to know about accessibility, seating, planning options and restrictions, offerings, etc. High chairs. WiFi - paid/free.

Website Management 253

Website Management Customer Service Customer Experience Book 253

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. Clear communication for better multi-unit restaurant management. The communication tools also include team chat and announcements, where leaders can send one way blasts to their entire team. With read receipts, they can see who has and hasn't read them.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

Modern Restaurant Management

APRIL 8, 2024

Building culture begins from the top and starts with communicating the vision of a company. Culture is Critical There are endless books and resources that say, it is all about culture. However, mission statements need to be broken down into actionable parts; the company’s values.

Food 180

Food 2002 Food Safety Kitchen Safety 180

Culinary Cues

AUGUST 14, 2020

Support your local bookstore where the owner and staff are excited to turn you on to a new book. Small, personal and people first always shines above large and business first. Support the neighborhood restaurant with owners and employees who work side by side with a smile on their face.

Small Business 371

Small Business Leadership Customer Service Communication 371

Modern Restaurant Management

JULY 1, 2021

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. With the right technology, restaurants can create a seamless journey that diners prefer from discovery, to booking, to the dining experience itself.

Dietary Restrictions 156

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 156

Culinary Cues

SEPTEMBER 14, 2023

So, when you view a drawing, painting, or sculpture; listen to a piece of music; watch a movie or view a play; or read a book – you are encouraged to feel what the artist feels. They represent what they feel through their art medium. They make themselves vulnerable – exposed for all to see, hear, or touch.

Employee Relations 382

Employee Relations Training Fine Dining Take-out 382

Culinary Cues

JUNE 7, 2021

Washing and stacking dishes – be a star, dicing vegetables – make them “show quality”; organizing a cooler – do so like a librarian approaches stacks of books; caramelizing a mirepoix for a stock – make sure that every vegetable is properly browned and ready to release its flavor. How will you acquire those skills?

Social Media 450

Social Media Communication Café Take-out 450