7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

JUNE 8, 2020

Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Customer well-being. Sneeze guards/barriers.

FOH 200

FOH BOH Front of House Employee Relations 200

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Cheetah

JUNE 14, 2021

Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions.

BOH 148

BOH Back of House Front of House Restaurant Law 148

7 Shifts

NOVEMBER 3, 2022

she dramatic, or are you withholding information that she needs?”. These values should inform your team's decisions - from the day-to-day to the big picture. Everyone wins when employees are comfortable bringing up issues before they get worse. “I And how many of those women work in the FOH rather than the BOH?

Leadership 195

Leadership FOH BOH Website Management 195

Restaurant365

MAY 3, 2022

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. Mix full-time & part-time employees.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Lavu

MARCH 13, 2020

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Not only will your employees be more efficient on the job, but they will also appreciate how easy it is to perform well. Streamline BOH and FOH Communications. The wrong information is written out.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 203

Healthcare Employee Relations Online Ordering Customer Service 203

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Be sure to clearly state it on the menu or instruct servers to inform diners about it.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Be sure to clearly state it on the menu or instruct servers to inform diners about it.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

The Restaurant Times

JANUARY 18, 2023

In addition, it integrates seamlessly with your current restaurant information system (such as your budgeting and employee management solutions). A POS system that is integrated allows you to: Enhance Guest Experience: Customer information is gathered at the point of sale using CRM software. for managing phone calls, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. Sales Per Labor hour (SPLH).

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

MARCH 6, 2023

This is because your net profit margin accounts for all restaurant-related costs, not just those related to food preparation and service. This is due to several factors, including fewer employees, increased sales, and more inexpensive ingredients. What Is The Average Profit Margin For Restaurants?

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Apicbase

SEPTEMBER 16, 2022

Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. You can use the information here to get started with any restaurant business intelligence and analytics software. How do they relate to each other?

POS 52

POS Operations Back of House FOH 52

Modern Restaurant Management

AUGUST 19, 2020

The role of many employees may evolve from manual tasks to more human interaction. There is still a lot of scope for innovation not only in the areas of hospitality and customer relations but also in the way we cook. Confirm all contact information is still up to date for the stay-at-home economy.

Kitchen Safety 226

Kitchen Safety Food Safety Loyalty Program Technology 226

Restaurant365

JULY 8, 2021

Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Lavu

NOVEMBER 8, 2019

Every foodservice operator has three fixed expenses: Restaurant Labor—The cost of all employees on the payroll in management, FOH, and BOH. Occupancy Expenses—These are the costs of existing in a brick and mortar location ( or food truck ), including rent, property taxes, and insurance. Unavoidable Restaurant Expenses.

Management 85

Management Management Food Truck Cash Management 85

Lavu

JANUARY 21, 2020

Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. The system will help you track your labor and inventory costs, methods of payment, and other important information. . This ensures a greater level of accuracy in the restaurant accounting processes.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Apicbase

FEBRUARY 29, 2024

Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. of diners look at online reviews to find more information about restaurants, while 37% look at their social media page.

2024 52

2024 Operations 2023 Loyalty Program 52

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Back-of-house (BOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Lavu

JANUARY 15, 2020

Normally, a bank will require a lot of information and reassurance before approving a loan for a restaurant business. However, it is important to consider the amount of information disclosure needed and the loan amount you can raise from a lender. . Make payments to employees, from managers to dishwashers.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

The Restaurant Times

DECEMBER 26, 2020

Lack of accurate information about how the UAE restaurant industry operates ultimately leads to the failure of businesses. Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Staff training of every restaurant employee is a must.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

JUNE 16, 2023

It gives you valuable information but doesn’t tell you if you’re getting closer to your goal, which is arriving at the restaurant at 8 pm sharp. Once you have collected the information, you can analyse the data to gain insights into your restaurant’s performance and identify areas for improvement.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Deliverect

JUNE 30, 2020

In addition, customers can inform you in advance about any food allergies they may have, or whether there is a birthday boy or girl in the group. This gives you the opportunity to keep them informed about your latest creations or interesting promotions. One piece of crucial information is missing in the above list, namely the recipes.

Food 94

Food Online Ordering Cash Management Waste 94

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Your concession owners are not your employees. For restaurants and virtual brands, those relate primarily to brand consistency. Therefore, your ability to support, guide and train them is strongly related to their (and hence your) success.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. As the owner of a food establishment, this is very valuable information to you. Improve employee performance.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137