7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A restaurant operations overview report can also give you valuable insights.

Management 370

Management Management Small Business Email Marketing 370

Restaurant365

OCTOBER 29, 2021

Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well. Streamlining payment options is a win-win: your customers have a better experience, and you ensure that your operations and accounting data remains up to date. Leveraging QR Codes & Mobile Pay.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

2021 148

2021 Mobile Ordering Online Ordering Download 148

Culinary Cues

MAY 15, 2021

So, what are the lessons offered and what should we learn: FROM THE EMPLOYER’S PERSPECTIVE: We are not prepared: Other businesses, as part of their operational strategy, build in scenario planning that helps to develop action plans for the expected and unsuspected. What if……happens? How will we react?”

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Hot Schedules

MAY 10, 2021

Yet stadium venues today — and really any other seasonal operation — are struggling to make their own talent execute with that same effectiveness. Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message. b3lineicon|b3icon-mobile-devices|?|Mobile

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Focus POS

JUNE 9, 2020

Over the past decade there has been a rise in popularity of mobile devices in consumers’ everyday lives. From mp3 players and mobile phones, to laptops and tablets there is no doubt these devices have led a technology evolution. . Online and Digital Ordering . Many operations have been using these solutions for years.

POS 151

POS Mobile Ordering Online Ordering Download 151

Focus POS

APRIL 21, 2020

According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles. Restaurant cloud POS software can future-proof your business and add functionalities that are intuitive, reliable and mobile.

POS 164

POS Mobile Ordering 2030 Inventory 164

The Restaurant Times

NOVEMBER 19, 2020

This blog will cover how choosing the right restaurant POS System can help restaurants introduce Contactless Dining. Due to the COVID-19 pandemic, the restaurants are looking forward to optimizing the order to the delivery fulfillment process. It thereby increases order accuracy and ensures that orders are delivered on time.

Mobile Ordering 105

Mobile Ordering Food Safety Customer Experience Dine-in 105

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. The COVID-19 pandemic impacted everything from restaurant operations to customer expectations. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Hot Schedules

OCTOBER 5, 2021

Recent supply chain shortages across the world, stemming largely from decreased production in areas under tight lockdown and understaffed shipping operations, have put these relationships under even further scrutiny. Responsiveness – Sometimes orders need to change on the fly. Is it a Win-Win?

Food Supply 137

Food Supply Food Mobile Ordering Inventory 137

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Online Ordering 148

OneDine

FEBRUARY 9, 2024

Contactless ordering has emerged as a game-changer, redefining the way guests engage with restaurants. Enter contactless ordering—a revolutionary concept that prioritizes safety, efficiency, and a seamless guest experience. Moreover, the streamlined process of ordering and payment enhances operational efficiency within restaurants.

Mobile Ordering 52

Mobile Ordering Innovation Customer Experience Dine-in 52

Restaurant365

MAY 25, 2022

The Great Resignation , food inflation , supply chain shortages, and more have caused automation to become a major advantage in streamlining operations for restaurant operators. Pay using contactless or mobile payment options: 68%. Order and pay for food or beverages using a computer tablet at the table: 67%. Mobile pay.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. A common guest complaint is that the wait time to order is too long. With QR code menus that offer ordering capabilities, guests can order as soon as they’re seated.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Hot Schedules

SEPTEMBER 3, 2021

Between payroll, ordering, reporting, and a mess of other paperwork, it’s easy for back-office operations to bog down crucial front-office efficiency. Between payroll, ordering, reporting, and a mess of other paperwork, it’s easy for back-office operations to bog down crucial front-office efficiency. How to Stay Afloat.

Food Safety 147

Food Safety Back of House Front of House Inventory 147

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Begin your podcast listening with this episode on digital ordering and payment , featuring Steve Simoni, CEO at Bbot. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Businesses can set themselves apart from competitors by supplying niche experiences.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

Modern Restaurant Management

OCTOBER 19, 2022

That’s great for visibility and web traffic, but what about when a restaurant is looking to drive conversions (clicking to make an online delivery order, for example) or good old fashioned foot traffic? and then strategically use those keywords in content (on your website, in your newsletter or in blog posts, for instance).

SEO 186

SEO Social Media Website Management Online Ordering 186

Hot Schedules

JULY 8, 2021

Learn how poor inventory management could be making operators crazy and hurting your business. You’d be hard-pressed to find an operator who actually likes taking inventory. But smart operators know the importance of good inventory management technology. The Problems with Managing Inventory in Spreadsheets. kKnowledge.

Inventory 127

Inventory Management Management Food Supply 127

ChowNow

JANUARY 6, 2022

In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

2022 78

2022 Mobile Ordering Online Ordering Download 78

7 Shifts

FEBRUARY 15, 2022

Check out our blog post breaking these red flags down with what to avoid in a job description. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. Operators just have to stop and look at this. Why texting?

Social Media 450

Social Media Hiring Website Management Hospitality 450

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Is it ultra-easy and intuitive for customer use?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Mad Mobile

JANUARY 30, 2024

Welcome the simplicity and efficiency of tableside ordering services. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. What is tableside ordering? All orders go from a digital device and directly to the kitchen.

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business. How will you manage your menu?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Focus POS

MARCH 24, 2021

5 Reasons Why Restaurants Need Contactless Mobile Pay-at-Table Solutions. With vaccines rolling out, 2021 will hopefully be the year that restaurant operations can resume as normal. Regardless of states opening up, health and safety should still be at the forefront of all restaurant operations. Streamline Restaurant Management.

Mobile Ordering 88

Mobile Ordering POS Kitchen Safety Customer Service 88

Focus POS

APRIL 28, 2020

Here are some of the biggest developments: Mobility. As the world switches from analog to digital and from stationary to mobile, business is following suit. Mobile POS is being increasingly adopted by restauranteurs for its revenue- and productivity-boosting capabilities. Data Access. Leveraging the Right Technology.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Modern Restaurant Management

JUNE 4, 2021

Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9 Implementing SEO strategies aimed at vaulting into the Google Six Pack can help restaurants increase visibility, remain competitive and attract business.

SEO 224

SEO Website Management Online Ordering Mobile Ordering 224

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant Engine

DECEMBER 28, 2022

This means you want your address, phone number, hours of operation, and contact method (email address or contact form) in a prominent place on every page. According to one study , about 80% of diners visit a restaurant’s website before deciding to dine in or order takeout. 4: Online Ordering. tweet this).

Online Ordering 106

Online Ordering Mobile Ordering Customer Experience Customer Service 106

Focus POS

SEPTEMBER 9, 2021

Implement Online Ordering—And Run With It. You can address staffing issues in restaurants by integrating an online ordering solution into your business operations. It’s crucial that you offer online ordering to customers so you can remain operational no matter what external circumstances may arise.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

Restaurant Engine

OCTOBER 13, 2021

In fact, research by Google found that 53% of mobile website visitors leave if a webpage doesn’t load within three seconds. 2: Your Website Isn’t Optimized for Mobile. It is well past time for your website to be optimized for mobile. When was the last time you wrote a blog? 7: Your Website Isn’t Generating Orders.

Mobile Ordering 120

Mobile Ordering Online Ordering Customer Experience Customer Service 120

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. In the past, restaurant management systems operated off of local servers, like office desktop computers. However, modern restaurant management software operates “in the cloud,” from secure remote servers.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. In the United States alone, diners have spent approximately $27 billion by ordering food through an app, website, or text message.

Customer Service 227

Customer Service 2020 Social Media Mobile Ordering 227

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 186

2020 Website Management Online Ordering Point of Sale 186

Restaurant365

MAY 15, 2020

How much food should I order? Some of your inventory ordering questions are answered in a recent blog post. If you make that operational move, you’ll have to reallocate your labor and add drivers into your scheduling. You’re likely going to be operating reduced hours. How much dine-in sales should I expect?

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Restaurant365

FEBRUARY 25, 2020

However, understanding your average profit margin will help you track your restaurant’s financial health and show you where you can improve operations. This number is helpful to measure restaurant efficiency, but it doesn’t take into account all of your operating expenses. What is the Average Restaurant Profit Margin?

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Focus POS

NOVEMBER 8, 2021

Changing customer preferences mixed with a rapid digital transformation have made it difficult to imagine a restaurant operating successfully without updated technology. Mobile Wallet App Adoption Grows. Instead, digital payments, including mobile payments like Apple Pay and Google Pay have grown in popularity over the past few years.

Mobile Ordering 78

Mobile Ordering Front of House Customer Service Customer Experience 78