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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. This is mostly thanks to the regulations, taxes, forms, and other moving pieces surrounding staff pay. Stock incoming inventory.

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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

According to our latest survey, nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Wages are the main factor behind why restaurant employees quit their jobs, with 34.6% Schedules aren't flexible. The Solution: Schedule with empathy.

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Restaurant365

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The restaurant industry has some unique characteristics that make payroll and HR especially difficult, such as a high turnover rate, ever-shifting scheduling, and varying wage and tip income regulations.

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CHEFS: BUILD A TEAM – KEEP A TEAM

Culinary Cues

Trust comes from consistent behavior whether it is how those standards of excellence are adhered to, how each employee interacts, or how the chef exhibits professional behavior. When this is not the case, then employees will always be looking for an opportunity to escape and find a position elsewhere. People respond well to excellence.

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IT WAS THE BEST OF TIMES IT WAS THE WORST OF TIMES

Culinary Cues

VISIBLE OUTCOMES These tangible outcomes can be seen by all – the cook, teammates, the chef, owner, and guest – so like any other visible form of expression there is plenty of opportunity to “feel good” about the work a cook does. APPEAL TO ALL THE SENSES No other form of expression deals with all five human senses.

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TECHNOLOGY AND RESTAURANT CULTURE

Culinary Cues

Mild disagreement can come across as anger in social media, our opinions can come across as closed minded without physical connection, and seemingly harmless thoughts can be viewed as bullying or hateful when in the form of a text, tweet, or Facebook post. My gut was tied in a knot, and I felt cold beads of sweat forming on my forehead.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. This is mostly thanks to the regulations, taxes, forms, and other moving pieces surrounding staff pay. Stock incoming inventory.