7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Focus POS

MAY 24, 2021

Delivery Apps: They Matter to Restaurateurs. If you’re a restaurant owner, you may find yourself wondering why you should expend time, energy, and expense on integrating with third-party delivery apps like DoorDash or Uber Eats. Before the pandemic began, many restaurants offering delivery directly employed their drivers.

Delivery 139

Delivery Customer Service POS Online Ordering 139

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently.

Online Ordering 192

Online Ordering Point of Sale Website Management Inventory 192

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Restaurant365

NOVEMBER 6, 2020

” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. But since the rush to shift operations to off-premise channels, have you actually been able to step back and evaluate which order modes are the most profitable?

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. Increase online orders? According to a Salescycle report , 50.7% of customers make a monthly purchase based on marketing emails. Table of Contents. Benefits of having an engaging newsletter. 10 Restaurant Newsletter Ideas.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Clover - Restaurants

APRIL 9, 2024

They act as a one-stop shop, offering bulk ordering and eliminating the need for restaurants to manage multiple vendors for each item. Bulk ordering also allows restaurant owners to get competitive pricing and improve profit margins. There are also online vendors and local co-ops to consider.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Visits, online or physical, at morning meal, which includes the breakfast and A.M. . "Across Falling outlets, rising sales. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Throughout 2021 and beyond, that answer will largely depend on how restaurants adjust their loyalty programs.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Squirrel Systems

JUNE 5, 2020

In a previous blog , we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. In a Hotel Technology study published in 2018, 74% of restaurant diners order food online or through a mobile app.

POS 52

POS Delivery Ordering Online Ordering 52

Restaurant365

FEBRUARY 25, 2020

In addition, it’s important to remember that while your profit may be in dollars, your profit margin is your profit expressed as a percentage of sales. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Net Profit Margin.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Goliath Consulting

APRIL 4, 2023

Pizza is King The report states that “pizza, as a percentage of food sales, is 80% higher in nearly half of the pizzerias (48.6%).” This increase in sales can be attributed to factors such as the growing popularity of plant-based toppings. Online ordering and delivery play an essential role in pizzerias.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Focus POS

DECEMBER 8, 2021

However, the right point of sale system can help alleviate some of these restaurant challenges so business owners can stay ahead of their competition. Point of sale systems that require a series of clicks to make selections or switching between screens can be frustrating to learn and use.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Online Ordering 148

Chowly

FEBRUARY 23, 2024

While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click.

Customer Service 227

Customer Service 2020 Social Media Mobile Ordering 227

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Focus POS

JUNE 9, 2020

Restaurant point of sale (POS) systems have continually become more advanced and have adapted to a mobile world. . The pandemic has only expedited this push into the mobile POS space as the restaurant industry continues to operate in a limited fashion, keeping doors open for curbside to-go and delivery only. .

POS 151

POS Mobile Ordering Online Ordering Download 151

The Restaurant Group

SEPTEMBER 16, 2020

Several COVID-19 restaurant industry trends are also apparent, such as an increase in online ordering and a push towards change industry culture, among others. Most expected delivery to be their saving grace, but quickly picked up on the benefits of curbside pickup. Despite the apparent challenges, not all is lost.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Reporting subscriptions.

2020 186

2020 Website Management Online Ordering Point of Sale 186

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 177

2020 Franchise Franchising Food Order 177

7 Shifts

NOVEMBER 19, 2019

As a percentage of sales, restaurant labor cost percentage is the amount spent on all labor-related costs compared to your gross sales in a specific time period. Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales. What is Restaurant Labor Cost Percentage?

Management 253

Management Management Employee Relations Restaurant Law 253

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Communicate your distancing requirements with third-party delivery drivers and other suppliers. Managing Food Pick Up and Delivery. Enhancing your health and safety protocols.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Understanding why customers value the unique points of difference and how you communicate those PODs is what separates you from competitors in the mind of the customer. Image via The Street.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Chowly

APRIL 5, 2023

As the popularity of delivery has increased, managing delivery operations has proven to be a nightmare for many restaurant operators, particularly small business owners. The good, the bad, and the ugly of food delivery: “tablet hell” It’s a unique time in the food industry. The problem? Sounds reasonable enough, right?

Online Ordering 52

Online Ordering Point of Sale POS Food Order 52

Goliath Consulting

FEBRUARY 8, 2022

There has been new systems and new changes made in touchless payments, online ordering, contactless pickup, and more. QR codes have been mentioned a few times in our blogs. Recently, restaurants have been using QR codes to innovate their ordering systems. These codes helped many restaurants in 2020. Food locker systems.

2022 78

2022 Technology Online Ordering Customer Service 78

Focus POS

AUGUST 12, 2020

If sales are high, then your restaurant must be doing well, right? . It’s tempting to use sales figures as proof that you’re managing your restaurant well. Sales figures can fluctuate based on many things, and they don’t always represent an accurate picture of how you are doing overall. How to fix it: . How to fix it: .

Management 167

Management Management Customer Experience Point of Sale 167

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. military base, or any U.S.

Healthcare 183

Healthcare Employee Relations Online Ordering Customer Service 183

Modern Restaurant Management

MARCH 18, 2021

Unable to invite guests indoors, operators hurried to install workarounds such as menu enlargements in shop windows, or standup basic e-commerce online. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. In early 2020 our team canvassed menus across the United States.

Back of House 186

Back of House Seasonal Menu Fast Casual Customer Experience 186

Lavu

DECEMBER 6, 2019

POS stands for point of sale. With an integrated POS system, you can keep track of inventory after each sale and keep an eye on every part of your inventory. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Izettle

MAY 11, 2021

Online shopping and home delivery have risen sharply in popularity over the last few years, with more and more consumers choosing to buy online for convenience, to find the best price, and for the wide variety of options available. BOPIS is an acronym of ‘buy online, pick up in-store’. What is BOPIS? What is BOPIS?

Retail 52

Retail Online Ordering Point of Sale Inventory 52

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. However, to keep them coming back, you still need to ensure that customers are rewarded based on the number of visits or sale volumes. Source: OpenTable Blog.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52