7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Focus POS

MAY 5, 2020

POS software for restaurants does more than just process transactions. On the front end, POS software for restaurants empowers employees to do their jobs better, faster, and more accurately. If you aren’t convinced, here are five reasons why you should implement POS technology this year: Simplify Inventory Control.

POS 120

POS Point of Sale Mobile Ordering Inventory 120

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Each virtual concept was based on a specific Dog Haus specialty, and each had its own menu.

Online Ordering 194

Online Ordering Point of Sale Website Management Inventory 194

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Squirrel Systems

JUNE 5, 2020

In a previous blog , we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. In a Hotel Technology study published in 2018, 74% of restaurant diners order food online or through a mobile app.

POS 52

POS Delivery Ordering Online Ordering 52

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Food Service, Kitchen, & Hospitality Tech. Examples include general understanding of finance, customer satisfaction, business hierarchy, and career advancement. 15 'Soft' Food Service Skills For Your Resume [List].

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Clover - Restaurants

APRIL 16, 2024

Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically. The goal for adding an automatic gratuity is to ensure fair compensation for service staff while simplifying the tipping process for both customers and merchants. Do you still tip if gratuity is added?

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Hot Schedules

AUGUST 25, 2021

It’s up to operational leadership to measure them, monitor them, and make them align to annual initiatives — while also making those metrics relevant for day-to-day restaurant performance. Innovations in data aggregation and reporting have ensured that operators have more information than ever about their businesses. Destined to Fail.

Management 138

Management Management Food Safety Leadership 138

Focus POS

DECEMBER 17, 2019

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. View our free e-book: How to Calculate Your Restaurant’s ROI from a POS Deployment.

POS 162

POS Customer Service Technology Training 162

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 226

Marketing SEO Front of House Website Management 226

Culinary Cues

AUGUST 24, 2020

It’s impossible to ignore the doom and gloom, the restaurant closures, the eroded sales figures, the dwindling pool of qualified workers, and the customers who are nervous as hell – yet look around you and try to find a restaurant that is ready for and excited about real change. real change takes place. Substandard profitability.

Point of Sale 252

Point of Sale Social Media Customer Service Reservations 252

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Restaurant365

OCTOBER 30, 2020

However, the day-to-day tasks can distract from the bigger-picture work that is essential for your long-term business health: restaurant operations management. The common saying is that owners and operators need to work “on,” not “in,” their restaurant. What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Clover - Restaurants

MAY 14, 2024

Who’s your prospective customer? Research the California business licenses and permits you might need Every restaurant in the state needs a business license and various permits in order to operate, so it’s important to determine what permits do you need to sell food in California and how to obtain them sooner rather than later.

License 52

License Small Business POS Beverage 52

Focus POS

JUNE 17, 2021

Bar Software that Boosts Your Revenue: How POS Affects Your Profits. However, you must be careful: the wrong POS software can lead to long lines and errors, and force your target audience to have a drink with their friends somewhere else. That way, you can reduce the wait time and allow each server to get more customers.

Bar 148

Bar Cash Management POS Point of Sale 148

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

2021 78

2021 Operations Mobile Ordering Social Media 78

7 Shifts

MAY 11, 2020

But reopening your restaurant isn’t as simple as flipping your ‘open’ sign around (we wish), and there’s a lot to consider from an operational standpoint before the big day. We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers.

BOH 368

BOH FOH Food Safety Equipment 368

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. How the right POS system overcomes restaurant challenges. Restaurant challenges don’t have to cripple your operation.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Online Ordering 148

Focus POS

SEPTEMBER 3, 2020

As the competition grows ever fiercer and restaurant owners are tasked with boosting efficiency to keep up, technology plays an increasingly important role in operations. These systems replace traditional methods like receipt printers and handwritten orders, and are used by restaurant owners all over to streamline kitchen operations.

POS 174

POS Waste Customer Service Customer Experience 174

QSR Automations

APRIL 29, 2024

In the fast-paced world of corporate hospitality, concessions, and quick service, the ability to efficiently manage high volumes of orders is paramount. This not only enhances guest satisfaction but also empowers your operational teams by providing them with a robust platform to optimize the overall dining experience. The result?

Social Media 52

Social Media Demo Food Customer Service 52

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Focus POS

MAY 24, 2021

After all, wouldn’t you prefer having your customers come to your dining room, pick up their food, or utilize your in-house delivery service? Unfortunately, the reality of customer expectation is simple: convenience is king. Wider Customer Base. Read on to learn more. . Ease of Integration.

Delivery 139

Delivery Customer Service POS Online Ordering 139

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

2020 188

2020 Website Management Online Ordering Point of Sale 188

Restaurant365

OCTOBER 29, 2021

Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Focus POS

SEPTEMBER 17, 2020

While curbside pickup and delivery operations were able to hold many different restaurants over, for the time being, the ban on indoor alcohol sales was a little trickier to get around. However, the regulations aren’t entirely uniform across the board for how restaurants can offer this service. Enter: Alcohol to-go.

License 162

License Restaurant Law Online Ordering Uniforms 162

Restaurant365

DECEMBER 16, 2021

Your restaurant operations are constantly generating valuable data. You can leverage this information to improve the way your business operates on a day-to-day basis and over the long-term. A robust restaurant management solution will offer many kinds of reports about restaurant operations. Food-related operational reports.

Operations 78

Operations Point of Sale Employee Relations Waste 78

Focus POS

SEPTEMBER 9, 2021

On one end, they struggle to keep customers amid safety concerns, and on the other end, they face difficulties trying to attract enough workers to meet customer demands. As a result, between appeasing customers and staff, restaurants are beginning to feel desperate and overwhelmed. Add Kiosks to Boost Customer Satisfaction.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

7 Shifts

AUGUST 20, 2020

However, Logan insisted on keeping the restaurant operating to serve his loyal patrons and keep his staff (safely) working. “We Throughout this transition, Logan credits his staff for helping to keep things productive and adapting to a new menu, a new operating model, and a new normal in the world at large. “My They stayed together.”

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Excellent service in-house and out-of-house.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Clover - Restaurants

MARCH 8, 2024

In order to be successful, it’s important to consider market demand, financial stability, restaurant operational efficiency, customer base, and growth projections. This involves researching potential new markets to confirm there’s a demand for your cuisine or everything your restaurant offers, such as unique décor or upscale service.

Loyalty Program 52

Loyalty Program Small Business Point of Sale POS 52

Focus POS

APRIL 16, 2020

With the advent of social distancing, restaurants are struggling to find ways to maintain operations and stay afloat. . Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. .

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Enforced clock-ins through an integration with your Point-of-Sale (POS) system and labor management tools.

Retail 148

Retail Point of Sale Employee Relations Inventory 148