Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. Price: Contact them for a custom quote Mailchimp If you're new to email marketing, Mailchimp is your best choice.

2024 195

2024 Marketing Email Marketing SEO 195

Restaurant365

DECEMBER 6, 2019

Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. For some customers, digital touchpoints may be the only ones they have with your brand. Prioritize Digital Experiences.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. Run an app only promotion.

Email Marketing 148

Email Marketing Mobile Ordering Social Media Download 148

Clover - Restaurants

MAY 31, 2024

While restaurant owners will need to account for up-front and potentially ongoing costs, the benefits of POS systems in restaurants can result in increased sales, improved revenue, better customer satisfaction, increased referrals, and more. With Clover , customers are charged flat fees as low as 2.3% plus $0.10 per transaction.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? Not convinced? Picture this: It’s a Sunday.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

MBB Hospitality

MAY 20, 2020

There always were advantages to restaurants offering online ordering. Many people prefer to order online and have their food ready for them by the time they pick it up. Others are shy and would rather order using an app than calling in, so having mobile ordering reaches a broader range of customers.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

Restaurant Engine

DECEMBER 28, 2022

When it comes to your restaurant website , you want to put your customer first. Design your website and add features that will enhance the overall customer experience. Putting your website visitors first is vital if you want to convert customers into diners. 3: Customer Reviews. 4: Online Ordering.

Online Ordering 106

Online Ordering Mobile Ordering Customer Experience Customer Service 106

Restaurant365

OCTOBER 29, 2021

Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews. Offering flexible payment options that match new customer expectations, driven by your back-office technology, is critical.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. Marketing is an integral part of every business plan.

Management 370

Management Management Small Business Email Marketing 370

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Hotel Trundle has done a fantastic job of staying positive with their online presence.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

MadMobile

JUNE 8, 2023

In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business. Whether you’re looking for a POS system that offers online ordering or in-depth sales reporting, we’ve got you covered.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. Welcome the simplicity and efficiency of tableside ordering services. What is tableside ordering? All orders go from a digital device and directly to the kitchen.

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Focus POS

SEPTEMBER 9, 2021

On one end, they struggle to keep customers amid safety concerns, and on the other end, they face difficulties trying to attract enough workers to meet customer demands. As a result, between appeasing customers and staff, restaurants are beginning to feel desperate and overwhelmed. Implement Online Ordering—And Run With It.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

Takeaway Solutions

OCTOBER 29, 2018

Best online ordering system for Thai restaurants and why Takeaway is one of the best benefits you can offer your customers. People love ordering their food from the convenience of their home and having it delivered to the door. We point out the exploding market for takeaway and why you need to offer the service.

Online Ordering 56

Online Ordering Ordering Mobile Ordering Customer Service 56

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. It’s often the “door” your customers first walk through. You want to always be working on improving customer experience for your restaurant online. How to Boost Customer Satisfaction. Ask your employees, too.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

Restaurant Engine

OCTOBER 13, 2021

It has photos on it, and it includes an online menu. If your website is more than three-five years old, it’s time to take a long hard look at the customer experience. While it is important that your website works for what you need, it’s even more important for it to work for what your customers need. Or does it?

Mobile Ordering 120

Mobile Ordering Online Ordering Customer Experience Customer Service 120

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. The COVID-19 pandemic impacted everything from restaurant operations to customer expectations. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Excellent service in-house and out-of-house.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Begin your podcast listening with this episode on digital ordering and payment , featuring Steve Simoni, CEO at Bbot. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. Pizza chains still getting orders via phone 70 percent of the time.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

JUNE 4, 2021

Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9 Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings.

SEO 230

SEO Website Management Online Ordering Mobile Ordering 230

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. Check out our blog post breaking these red flags down with what to avoid in a job description. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Chefs :- To keep track of inventory, etc. It’ll reach 55 million units by 2026.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Focus POS

APRIL 28, 2020

Here are some of the biggest developments: Mobility. As the world switches from analog to digital and from stationary to mobile, business is following suit. Mobile POS is being increasingly adopted by restauranteurs for its revenue- and productivity-boosting capabilities. Data Access.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Focus POS

JANUARY 18, 2022

Mobile POS. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Many mobile POS systems also increase your customer convenience by offering more payment options, the ability to split checks, email receipts, and ask for client feedback. Incorrect orders.

2022 78

2022 Technology Loyalty Program 2025 78

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. Menu Stands QR codes on menu stands provide a convenient and contactless way for customers to access restaurant menus.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Focus POS

SEPTEMBER 10, 2020

While it’s possible to get by on manual processes, these are outdated, and won’t give you proper tools you need in order to handle the competition. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Online ordering.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Responding to online reviews.

2020 186

2020 Website Management Online Ordering Point of Sale 186