Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Think about the technology sector as a prime example.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

APRIL 18, 2023

Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit. Does it stand out as something in a class all to itself?” Customers buy a meal; clients invest in a relationship with you.

Food Truck 319

Food Truck Back of House Education Training 319

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Culinary Cues

APRIL 15, 2020

Let’s take restaurants as an example – one might assume that these businesses are a luxury since cooking at home is always a logical alternative. Let’s take a look: [] RESTAURANTS ARE ESSENTIAL TO THE GROWTH OF SMALL TOWN AMERICA. Restaurants are more than places where we can fill our stomachs – so much more. million workers.

Travel 367

Travel Small Business Point of Sale Back of House 367

Culinary Cues

APRIL 25, 2021

I find it very interesting how diverse the food experience is. Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee.

Food 418

Food Fine Dining Café Customer Experience 418

Culinary Cues

DECEMBER 1, 2019

I try, whenever I travel, to find those small, privately owned, interestingly unique bistros, trattorias, and cafes that are the soul of a community and the lifelong dream of a chef or restaurateur who views this as his or her mission – a chance to bare it all and sign every plate that leaves the kitchen. This was someone’s dream.

Small Business 410

Small Business Customer Experience Customer Service Seasonal Menu 410

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. That’s not just because people are traveling more. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. Prioritize Digital Experiences. For some customers, digital touchpoints may be the only ones they have with your brand.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. Here are a few ways to ensure you're scheduling with empathy: Get the schedule out in advance. Get the schedule done ahead of time and send it to employees with enough lead time that they can plan out their lives. Two days off in a row.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. Employees must report any symptoms and recent travel to their managers before a shift. Book a demo to learn more.

BOH 368

BOH FOH Food Safety Equipment 368

Gourmet Marketing

JANUARY 29, 2021

With this new confidence comes hope and optimism for the travel and hotel industries. Over the past nine months, your hotel has hopefully been preparing for an inevitable uptick in travel. Travel will look different after the pandemic ends, and your guests will expect you to go above the extra mile to gain their trust.

Hotels 40

Hotels Travel Insurance Email Marketing 40

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? So—you’re ready to take orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Having a specific goal will help you plan out your budget, labor needs, marketing strategy, messaging, and organization before the event. Need some ideas?

Events 351

Events Social Media Kitchen Safety Seating 351

Culinary Cues

OCTOBER 24, 2022

It is a menu change that tests a chef’s ability to understand the seasonality of harvest, the connection that menu items have with the concept of the restaurant, executive cost-effective items, push the kitchen crew to enhance their skills, and excite the customer. The best menus take advantage of what is in season where you are.

Seasonal Menu 308

Seasonal Menu Front of House Presentation Menu 308

Modern Restaurant Management

OCTOBER 22, 2021

Everybody needs to eat, so the sale of food will never go out of fashion. Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. This article will explore seven tips on using Facebook Ads to increase your market share of customers.

Social Media 193

Social Media Advertising Events Customer Experience 193

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

APRIL 29, 2022

Consumers are now looking out for restaurants that provide a fully curated vegan meal that serves everything from starters to desserts. Restaurants are investing in offering an eco-friendly experience to customers through vegan food dishes. This has led to restaurants offering a variety of vegan drinks to customers.

Seasonal Menu 199

Seasonal Menu Beverage Sustainability Fine Dining 199

Culinary Cues

SEPTEMBER 7, 2019

How often do we take the time to truly look people in the eye, get to know them, get to understand them, and allow ourselves to feel their condition? This is an opportunity to humanize the restaurant business and provide a perspective that will give life to that plate of food and the experience that these individuals collectively create.

Blog 322

Blog Customer Service Take-out Sourcing 322

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. Promoting your restaurant on social media can increase your visibility and attract new customers who may not have heard of your restaurant otherwise.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Culinary Cues

NOVEMBER 16, 2019

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” This means that those who choose to be restaurateurs need to design menus and concepts that address the needs and desires of potential customers, not simply stroke their own ego.

Training 259

Training Employee Relations Customer Service Customer Experience 259

Modern Restaurant Management

AUGUST 3, 2020

Hot takeout summer: While 63 percent of respondents have canceled vacation travel due to COVID, 71 percent are still planning to take some vacation this summer. In thinking about travel, 75 percent of respondents say food is important in determining summer travel plans. Frose is out, with only 2.1

2020 177

2020 Franchise Franchising Food Order 177

Future Food

OCTOBER 20, 2020

The one cautionary side to this new equilibrium is travel. The dearth of overseas travel opportunities and the re-direction of holiday spending to Australian hospitality were, and will be, one of the key sources of spending on Australian F&B in 2020 and 2021. First off, Australians will start to go overseas again.

2022 145

2022 Design Food Back of House 145

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. Hospitality marketing is the process of promoting your business, products, and services with customer needs and satisfaction in mind. 2) Focus On Local Customers. 3) Offer A Personalized Experience.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Gourmet Marketing

JULY 2, 2020

The hotel industry has a vast amount of competition, and standing out amongst the crowd can be difficult, especially for small boutique hotels. This competition is more prevalent nowadays with fewer people traveling and the low volume of hotel bookings. Your hotel can stand out amongst the rest with innovative and brand new technology.

Hotels 73

Hotels Book Social Media Travel 73

Indoor Media

MAY 10, 2019

You may not be surprised that word-of-mouth is still an excellent way to grow your customer base, but it may surprise you how many people are willing to try your restaurant based on a stranger’s recommendation. Food Blogs and Food Bloggers – Who Needs Em? But, who’s reading blogs, you ask? More than ¾ of internet users !

Influencer 78

Influencer Marketing Social Media Food 78

The Restaurant Times

JUNE 17, 2022

When it comes to eating out, we often rely on recommendations shared by friends and family. So it happens that sometimes even the locals don’t know much about the best places to eat, and end up missing out on many good places. . That said, I hadn’t planned on making a career out of it at that time.

Food 52

Food Blog Travel Tourism 52

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. “Customers need the help of suppliers and distributors more than ever at the moment,” Crompton said.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Communicating new initiatives with customers and employees builds trust and loyalty that pay off over the long run. million U.S.

Retail 78

Retail Employee Relations Hotels 2022 78

Future Food

NOVEMBER 7, 2021

Towards the end of each calendar year, we like to take a look back at how the industry has shifted, the trends that have taken off, and try to pre-empt the future face of the industry. Menus and food designed to travel. The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality.

2022 148

2022 Food Supply Entertainment Hospitality 148

The Restaurant Times

JUNE 25, 2022

A true-blue adventurer, she also runs a food expedition wherein she travels across the country in her Thar while exploring and cooking the local cuisines with local ingredients – all by herself in the wild. . But the passion remained and I went to London for culinary education because I felt I needed that experience.

Presentation 83

Presentation Food Seasonal Menu Travel 83

Restaurant365

JANUARY 13, 2022

Many of the sustainability practices that we were committed to pre-COVID flew out the door when we entered this unprecedented era. But that does not mean that customers choosing not to drink alcohol do not want to be social or celebrate with friends and family while dining. Below are our 7 guest preference predictions for 2022.

2022 147

2022 Compost Recycling White Paper 147

Future Food

AUGUST 11, 2020

Food & Beverage Strategy - Future Focused Part 2 Building great places and creating exceptional experiences for your 'Non-Online' purchases. Experiences of eating out at Rudimentary, Footscray, Melbourne. Harbour Eats, Commercial Bay - Auckland, New Zealand. www.jll.com.au/en/trends-and-insights/workplace/workplace-canteens-take-a-leaf-from-healthy-food-outlets

Beverage 78

Beverage Food Hospitality Point of Sale 78

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” But passion alone can only take you so far. What is common to both is a commitment to customer service.

Technology 107

Technology Front of House Customer Service Back of House 107

Focus POS

MARCH 31, 2021

Changing customer preferences have encouraged tech-savvy trends to soar in every industry, and restaurants are no exception. It’s important to note that this trend won’t be going away anytime soon; now more than ever, customers crave the convenience of online ordering. Improved Customer Convenience. Customers are busy.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99