Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 176

Operations Mobile Ordering Customer Experience Online Ordering 176

7 Shifts

JANUARY 14, 2021

The restaurant industry will look back on 2020 as the spark that changed how it does business. The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. The biggest revenue stream during COVID-19 has been outdoor dining. of revenue.

2021 195

2021 Delivery Front of House FOH 195

7 Shifts

AUGUST 12, 2020

Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Open for Business

JANUARY 26, 2023

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. For a fine dining Italian restaurant, it could be that fresh truffle supplements are available at a premium price for a limited time. Quick links What are restaurant promotions? What is the goal?

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 222

Seating Email Marketing Marketing SEO 222

Restaurant Clicks

DECEMBER 17, 2021

You can also frequent Dumbo’s famous flea markets and food markets to fill up on local eats and search for unique trinkets. If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Order Online.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re looking for food markets, coffee houses, bookstores, theater, or music, you’ll find the very best of home-grown creativity in Portland. I’ve compiled an eclectic list of my favorite restaurants in Portland that not only serve amazing food but also reflect Portland’s one-of-a-kind spirit.

Fine Dining 125

Fine Dining Seasonal Menu Online Ordering Fast Casual 125

ChowNow

NOVEMBER 28, 2023

Delivery can sound like a sacrifice to that goal, between courier delays, sheer distance, and being out of control of the end presentation of the order. Cost of delivery – back in the day, if you wanted to offer delivery you needed to eat the cost of in-house staffing to ensure availability.

Delivery 78

Delivery Online Ordering Food Order Fine Dining 78

Restaurant Clicks

DECEMBER 3, 2021

Astoria’s rich history, multicultural makeup, and laid-back vibe make it both a great place to live and to visit. If you’re wondering where to get the best Astoria sushi, I have compiled a list of restaurants that encompass all types of dining experiences and affordability. Order Online. Aji Sushi House.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

Modern Restaurant Management

DECEMBER 30, 2020

While there is no single answer as to how best to do so, if we look back at the pandemic’s impact thus far, it’s clear that the ability to effectively pivot offerings and communicate with your customers is critical to a restaurant’s survival. Be Transparent About Safety. Think Beyond Your Four Walls.

2021 224

2021 Marketing Food Safety Back of House 224

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 128

Fast Casual Front of House Fine Dining Mobile Ordering 128

Restaurant Clicks

OCTOBER 9, 2021

It can be tricky when you’re trying to find different food choices. Places that put just as much focus on the service as the food tend to get great reviews and give you more bang for your buck. They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. Order Online.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

JULY 23, 2020

But the news cycle has demonstrated that one day’s positive outlook is countered with dire reports of additional cases the next – with consumers jolted back to compliance with safety recommendations. Touchless Orders and Payments Cut Down Contact.

Technology 184

Technology Kitchen Safety Food Safety Customer Experience 184

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. Visits, online or physical, at morning meal, which includes the breakfast and A.M. " Remarkable Resiliency.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Chris Boyles, VP of Food Safety for Steritech.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Restaurant Clicks

SEPTEMBER 7, 2021

Over the last decade, Knoxville has come to life with culture, culinary diversity, and unique dining options. Save this article and refer back to it next time you don’t know where to eat. Order Online. Order Online. So now the question is begging to be asked: “where should I eat?”. Stock & Barrel.

Fine Dining 147

Fine Dining Online Ordering Seasonal Menu Back of House 147

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Restaurant Clicks

OCTOBER 26, 2021

The Hudson Cafe Selden Standard Dime Store Grey Ghost Detroit The Brooklyn Street Local The Whitney Detroit The Apparatus Room Bobcat Bonnie’s Honest John’s Rose’s Fine Food and Wine Le Petit Déjeuner Restaurant Clique O.W.L. Eat At Toast PJ’s Lager House Folk Detroit Al Tayeb Restaurant. The Hudson Cafe.

Fine Dining 122

Fine Dining Website Management Back of House Seasonal Menu 122

Restaurant Clicks

DECEMBER 24, 2021

This state capital sits right on the American and Sacramento Rivers and has a rich history dating back to the 1848 Gold Rush. Today, Sacramento is a bustling city packed with culture, arts, nature, and some of the best dining in the entire state. Personally, I prefer more savory food at The Porch Restaurant & Bar.

Front of House 110

Front of House Online Ordering Fine Dining Back of House 110

Restaurant Clicks

NOVEMBER 8, 2021

My most recent trip involved exploring Nashville’s pizza spots, which offer a great diversity of pizzerias with unique pizza styles and dining experiences. They make their dough and sauce from scratch daily and make the pizza fresh when you order it, making it an old-fashioned deck oven with a brick bottom. Best Pizza in Nashville.

Brewery 117

Brewery Online Ordering Back of House Fine Dining 117

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Restaurant Clicks

SEPTEMBER 16, 2021

Sushi Bar FortyFive Degrees Blue Sushi Sake Grill Sushi Club Watami Sushi All-You-Can-Eat Sakura Mikado Asaka Japanese Restaurant Mori Sushi Sushi Boss Ichiban Sushi Bar & Sammy’s Asian Cuisine Kasai Sushi Bar & Kitchen Wasabi on 82nd Sushi House Tegry Bistro Ocean World Sushi Watami. Order Online. Order Online.

Online Ordering 109

Online Ordering Back of House Front of House Fine Dining 109

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Restaurant Clicks

DECEMBER 18, 2021

The historic French Quarter preserves Charleston’s 18th-century appearance with vibrantly colored antebellum houses lining cobblestone streets. You can even wander through the streets of Rainbow Row on a horse-drawn carriage to fully transport back in time. You can find every cuisine and dining experience imaginable in Charleston.

Fine Dining 109

Fine Dining Online Ordering Back of House Reservations 109

Restaurant Clicks

NOVEMBER 13, 2021

Over the last couple of decades, the Music city has also become known as a serious food city. Arnold’s Country Kitchen is a classic soul food diner. Order Online. City House. View this post on Instagram A post shared by City House (@cityhousenashville). However, that’s not all that Nashville offers.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Restaurant Clicks

NOVEMBER 6, 2021

You’ll also have the chance to enjoy some of the best food while visiting Boston. Row 34 Ostra Boston Yankee Lobster Saltie Girl B & G Oysters Neptune Oyster Atlantic Fish Co Select Oyster Bar Union Oyster House Legal Sea Foods James Hook & Co Atlántico Summer Shack The Daily Catch The Barking Crab Ivory Pearl Ocean Prime.

Fine Dining 107

Fine Dining Back of House Online Ordering Reservations 107

Restaurant Clicks

NOVEMBER 26, 2021

Like most diverse large cities, Chicago’s food scene has every cuisine and dining experience imaginable from hundreds of restaurants, brewpubs, and trailers. Like most diverse large cities, Chicago’s food scene has every cuisine and dining experience imaginable from hundreds of restaurants, brewpubs, and trailers.

Fine Dining 112

Fine Dining Seasonal Menu Online Ordering Reservations 112

Restaurant Clicks

OCTOBER 12, 2021

With art, music, and a true cultural experience comes a love of food, and the best places to eat in Philly know how to do it right. . I ordered the Jasmine rice as my side. Indonesian food was new to me, and Hardena served such a wonderful meal; I highly recommend dining with the family. Order Online.

Fine Dining 148

Fine Dining Seasonal Menu Reservations Online Ordering 148

7 Shifts

JANUARY 7, 2021

Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

Restaurant Clicks

SEPTEMBER 9, 2021

From authentic Italian cuisine and savory, juicy Reuban sandwiches, to award-winning wine lists and sweet pancake stacks, the restaurants in Lake Havasu have a little bit of everything for everyone when it comes to food. Order Online. Welcome to Lake Havasu, an oasis of a city in a primarily otherwise desert blanketed state.

Brewery 111

Brewery Online Ordering Back of House Food Order 111

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. DoorDash Deep Dish.

2020 172

2020 Franchise Franchising Food Order 172

Restaurant Clicks

SEPTEMBER 1, 2021

Only mere steps from the soft sugar sand shores of Fort Lauderdale Beach, Steak 954 provides an idyllic waterfront dining experience. My favorite thing to order from here is their mahi-mahi sandwich that comes either grilled or blackened on a buttery brioche bun complete with remoulade sauce. Order Online.

Fine Dining 147

Fine Dining Online Ordering Reservations Hotels 147

MadMobile

AUGUST 11, 2022

From cafes to fine dining, your restaurant concept is the roadmap to the details of your new business. Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants?

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52