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5 Restaurant Loyalty Program Ideas to Reward Customers

Touch Bistro

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

To maintain consistency across stores, brands should implement the following best practices: Robust Onboarding Training Program : Develop a comprehensive onboarding process that includes detailed training on brand standards, guidelines, voice, tone, and standard operating procedures.

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Six Important Steps Restaurants Should Take to Build a Strong Food Safety Culture

Modern Restaurant Management

A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals.

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Amid Influx of New Employees, Restaurants Must Build and Reinforce Brand Excellence

Modern Restaurant Management

Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests. Boost safety and quality protocols.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Operationally, restaurants can conduct audits to identify inefficiencies, monitor waste, and implement reduction plans.

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Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

They expect payment-related rewards and loyalty programs every time they transact. It’s an approach that leans into mobility services, contactless payments, and rewards and loyalty programs tied to every customer transaction. What is your payments strategy?

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Restaurant Cyber Security: How To Prevent Data Breaches

7 Shifts

Most restaurants will file this information away in the back office or in a cloud-based HR platform, but it's critical you audit who has access to this information and for what purposes. Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. Guest Data.

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