Modern Restaurant Management

MARCH 2, 2023

They expect payment-related rewards and loyalty programs every time they transact. It’s an approach that leans into mobility services, contactless payments, and rewards and loyalty programs tied to every customer transaction. What is your payments strategy?

Operations 134

Operations Loyalty Program Mobile Ordering Consumer Goods 134

Modern Restaurant Management

OCTOBER 18, 2022

Elevate inspections and audits. Instead, rely on integrated tech tools for easier, faster, and more accurate inspections and audits. It’s not enough to implement strict QA programs in your restaurant. Audit suppliers to ensure they’re compliant before you work with them (and throughout your collaboration).

Audits 172

Audits 2040 Food Safety Consumer Goods 172

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Implementing a strong marketing and promotional strategy utilizing social media, special events, and loyalty programs can attract more customers and increase sales.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. We’ll move towards a continuous quality model with more self-assessments and collaborative coaching vs. traditional onsite audits.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Modern Restaurant Management

JANUARY 13, 2020

Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Customer email capture via a digital loyalty or marketing program. Employee scheduling. Employee time-off requests. New employee training. Escalation procedures for customer complaints. Reporting subscriptions.

2020 182

2020 Website Management Online Ordering Point of Sale 182

The Restaurant Times

JANUARY 14, 2022

Given that the concept of your restaurant is to be waste-free , the following points can help you achieve the goal: Schedule regular food audits to identify the volume as well as the sources of food waste in the business. It can help design specific waste reduction programs.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

JUNE 3, 2021

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). Apps are being downloaded for convenience and discounts. Advanced personalization. Text ordering.

2021 184

2021 Fast Casual Mobile Ordering Guest Recovery 184

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Danny Turner, Global SVP of Creative Programming, Mood Media.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

BNG Point of Sale

SEPTEMBER 2, 2021

Restaurateurs that are serious about increasing their profit margin for food must undertake a thorough audit of their whole supply chain. Loyalty Program . When it comes to increasing total sales at your restaurant, a loyalty program is a low-cost option. Spend Less Money On Food .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

The Restaurant Times

JUNE 12, 2021

The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic. The program enabled the marketing team to closely track all the customer movements. This helped them better understand which customer is spending how much amount, at exactly what all items.

Innovation 52

Innovation Technology Menu Loyalty Program 52

The Restaurant Times

JUNE 11, 2021

Some of the detailed reports that a good POS system should provide are item wise sales reports, attendance and performance reports of the staff, audit reports for discounts and offers generated, cash management reports, amongst others. Furthermore, email and SMS marketing also rely on CRM tools.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm.

Hospitality 141

Hospitality Food Consumer Goods Point of Sale 141

Ordyx

JANUARY 14, 2020

Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. If your knowledge about Wi-Fi, antivirus programs, and even multi-factor authentication is close to non-existent, this is understandable. ​ You should also strive for shorter detection times.

Point of Sale 52

Point of Sale Employee Relations Loyalty Program POS 52

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Time to Get Your Head in the Cloud.

Customer Experience 194

Customer Experience Operations Loyalty Program Front of House 194

Notch

JANUARY 23, 2019

Spend Less Money on Food Restaurateurs who are serious about increasing their profits must conduct a complete supply-chain audit. Develop a guest loyalty program Small rewards for repeat visits can turn occasional guests, into loyal guests. We covered the basics of creating a guest loyalty program that works here.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

Spend Less Money on Food Restaurateurs who are serious about increasing their profits must conduct a complete supply-chain audit. Develop a guest loyalty program Small rewards for repeat visits can turn occasional guests, into loyal guests. We covered the basics of creating a guest loyalty program that works here.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

OCTOBER 28, 2022

This builds their loyalty to the company, but also improves the service and efficiency in your organization and reduces costs by reducing turnover. As turnover continues to be high, you can demonstrate leadership and dedication to employees by ensuring they have the information and tools to make them successful.

Leadership 167

Leadership Loyalty Program Communication Training 167

The Rail

MARCH 22, 2024

Conducting an Energy Audit The first step towards improving restaurant efficiency is conducting an energy audit. An audit can help identify outdated equipment that is consuming more resources than necessary. Dining establishments can conduct the audits online or hire a professional to perform a detailed assessment.

Audits 52

Audits Sustainability Loyalty Program Compost 52

Modern Restaurant Management

DECEMBER 17, 2020

For eateries trying to survive, many are implementing programs and technologies that address hygiene and safety protocols to mitigate risk and protect their employees and guests. Once practices are in place, restaurants can perform regular audits or review to ensure adherence. The pandemic devastated the restaurant industry.

Kitchen Safety 157

Kitchen Safety Loyalty Program Food Safety Audits 157

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 115

Bar Cash Management Loyalty Program Point of Sale 115

Modern Restaurant Management

MARCH 20, 2020

A year later, hackers were able to breach Dunkin Donuts online loyalty rewards program, stealing and subsequently selling thousands of user accounts on the dark web. In 2017, Pizza Hut reported a “temporary security intrusion” that affected about 60,000 customers who tried to order from the company website.

Email Marketing 182

Email Marketing Online Ordering Franchise Franchising 182

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 177

Kitchen Safety Loyalty Program Delivery Customer Service 177

Restaurant365

JANUARY 22, 2020

Your loyalty program technology is collecting valuable information about your guests, like their age, visit frequency, and address. A professional forensic audit of your business. Creating a risk assessment plan for your business may require obtaining a cybersecurity audit from a cybersecurity professional or consultant.

Audits 88

Audits Point of Sale Front of House POS 88

Modern Restaurant Management

SEPTEMBER 14, 2021

That August, the James Beard Awards announced an audit of policies and procedures, which was conducted by various stakeholders, including subcommittee members, the Awards committee, James Beard Foundation staff, and consulting firms specializing in equity, justice, sustainability, and awards protocols and processes.

Food 137

Food Tip Distribution Guest Recovery Food Safety 137

Modern Restaurant Management

APRIL 2, 2020

Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. The hashtag for this program is #BetterTogetherCHART. ” The BOHA!

Healthcare 166

Healthcare Employee Relations Online Ordering Customer Service 166

Lavu

MARCH 11, 2020

It also creates an audit trail that can be used to identify all processes and ensure the accuracy and completeness of the information. . Data Tracking: A good POS system should have a program that allows data tracking, financial data calculations, and report generation capabilities. . Gift Cards, Loyalty, and Customer Reviews.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

JUNE 19, 2020

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. ” Features include: Ingredient Price Tracker — Monitor item price fluctuations to audit and avoid vendor discrepancies. Ecolab Science Certified Program.

Food Safety 106

Food Safety Customer Experience Website Management Employee Relations 106

BNG Point of Sale

APRIL 14, 2021

Your provider will charge you two fees: a PCI compliance fee – which is once a year – and a PCI non-compliance fee – which occurs every month you have not completed your yearly PCI Compliance audit. Special incentives such as loyalty programs for debit card users help to easily boost profits.

POS 98

POS Point of Sale Customer Service Pricing 98

Marketing4Restaurants

MAY 20, 2021

And upon using online platforms, sites like FROLO capture the visitor’s contact details, most websites ask for the customer’s email address and offer loyalty programs and other promos. Don’t forget to check out our free Restaurant Website Audits. What this Means for Restaurants.

Online Ordering 52

Online Ordering Ordering Email Marketing Point of Sale 52

Apicbase

APRIL 5, 2024

Automation can also personalise the customer experience by remembering previous orders, preferences, and allergies, improving customer satisfaction and loyalty. API APIs , or application programming interfaces, allow different software to share data to create a more powerful system.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Franchise 137

Franchise Franchising Sustainability Fast Casual 137

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. She first served as senior internal audit analyst at Yum! In early 2020, the brand added three restaurant veterans to its Board of Directors. She also worked in Yum!

Franchise 108

Franchise Franchising Fast Casual Point of Sale 108