7 Shifts

FEBRUARY 15, 2022

Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Restaurant365

APRIL 9, 2020

Marketing your restaurant in a constantly changing digital world can be challenging, but digital marketing is essential both for converting former dine-in customers into takeout and delivery customers, and bringing in new and existing customers when restaurant restrictions are lifted. Promote user-generated content (UGC).

Marketing 88

Marketing Social Media SEO Email Marketing 88

MadMobile

APRIL 20, 2023

The beauty of social media is that with the right tools, it can act as free marketing, leading to more customers and more revenue. With this platform being so widely used, it offers immense exposure and invites potential customers to take a peek into what your restaurant is cooking up. Nearly 89% of U.S. A study examining 700 U.S.

Social Media 98

Social Media Online Ordering Customer Experience Back of House 98

Restaurant Engine

JUNE 10, 2020

Like all social media platforms, Instagram is free to use, unless you decide it’s time to advertise on the platform. 2: Hashtags Help Garner New Customers. Along with free advertising comes another free way to get new diners into your restaurant. 3: Geotags Gain Local Customers. 4: Influencers Increase Your Reach.

Social Media 99

Social Media Influencer Website Management Email Marketing 99

Sling

OCTOBER 1, 2023

Along the way, we’ll address such issues as: Working from home or a storefront The importance of state and local health codes Creating a business plan Getting incorporated and licensed Hiring and scheduling employees We’ll also discuss financing (to make it all possible) and advertising and marketing (to keep it all going).

Catering 78

Catering License Transportation Advertising 78

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Why should geography determine what restaurants you can order from? What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Restaurant Times

JANUARY 18, 2022

Restaurants typically have to compete for every customer, much more so than retail businesses, especially during difficult economic times because families are known to omit (or at least lower) dining out from their budgets to save money. To attract local customers, for example, one technique is to use location-based advertising.

Marketing 52

Marketing Social Media SEO Email Marketing 52

ChowNow

SEPTEMBER 5, 2019

Seventy-nine percent of consumers agree that technology improves their restaurant experience , and more than a third say that the availability of technology would make them choose one restaurant over another. There are numerous ways to get your restaurant menu online and in front of customers.

Menu 60

Menu Online Ordering Seasonal Menu Mobile Ordering 60

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Instead, you should get your restaurant your own branded, commission-free online ordering system.

Online Ordering 78

Online Ordering Mobile Ordering Email Marketing Food Order 78

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. 8 percent say they plan to order more once the pandemic subsides.

2021 178

2021 Loyalty Program Retail Online Ordering 178

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

MadMobile

NOVEMBER 4, 2022

TikTok’s Ongoing Popularity & Influence on Diners How are restaurants using TikTok? This includes everything from culinary experiences to classic dancing videos. TikTok’s Ongoing Popularity & Influence on Diners Over 3 billion people have downloaded TikTok. What is TikTok? million users in 2023. million views.

2023 40

2023 Social Media Influencer Customer Experience 40

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. By offering delivery, restaurants can reach more customers and make more money.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. Define Your Brand Identity. Wix, Squarespace, etc.),

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Mad Mobile

MAY 22, 2024

While points-based systems were once enough to capture customer attention, that’s no longer the case. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. metro area. . “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

APRIL 20, 2021

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Event Planning Is Back.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. In-restaurant ideas. Design large posters to use in your restaurant.

Marketing 61

Marketing 2021 Social Media Website Management 61

Touch Bistro

MARCH 30, 2021

But with COVID-19 restrictions still in place in some parts of the country, you’re probably wondering what kind of Mother’s Day promotion ideas for restaurants you can use and how you will be able to deliver the best experience possible to your guests. Don’t worry. So, how do you prepare to impress this crowd?

2021 79

2021 Email Marketing Social Media Seasonal Menu 79

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels. . “I found inspiration on my travels.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

RGU

FEBRUARY 11, 2020

If we go deeper, we then have to look at the material “goods” themselves, but also more abstract aspects that are experience based, that concern, in short, more pleasure than necessity. billion are accessing social networks from mobile devices at an annual increase of 10%. In 2019, 3.48 More specifically: 3.26

Marketing 52

Marketing SEO Food Social Media 52

RGU

FEBRUARY 11, 2020

If we go deeper, we then have to look at the material “goods” themselves, but also more abstract aspects that are experience based, that concern, in short, more pleasure than necessity. billion are accessing social networks from mobile devices at an annual increase of 10%. In 2019, 3.48 More specifically: 3.26

Marketing 52

Marketing SEO Food Social Media 52

RGU

FEBRUARY 11, 2020

If we go deeper, we then have to look at the material “goods” themselves, but also more abstract aspects that are experience based, that concern, in short, more pleasure than necessity. billion are accessing social networks from mobile devices at an annual increase of 10%. In 2019, 3.48 More specifically: 3.26

Marketing 52

Marketing SEO Food Social Media 52

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will see investment increases in restaurants that operate without an onsite diner experience. Enter dark kitchens.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

EATER

JUNE 12, 2023

Restaurant owners — like Redding of Thai Diner, Samuel Yoo of NYC’s Chinatown-influenced Golden Diner , and Sofia Baltopoulos of the Tasty vegan diner in Philadelphia — are beginning to expand the definition of what a diner can be. Such that it doesn’t matter whether diners, in their current state, are actually those things.

White Paper 108

White Paper Mobile Ordering Fine Dining Back of House 108