Modern Restaurant Management

NOVEMBER 7, 2022

To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. Our findings confirmed that customers would “trade out” due to steep price increases, as noted below. Have We Hit a Price Ceiling?

Pricing 201

Pricing Loyalty Program Point of Sale 2023 201

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. ’ We’re really deliberate about asking our customers how we can make sure they have the best programs that are the most impactful to their customers.

Loyalty Program 179

Loyalty Program Point of Sale Email Marketing Customer Experience 179

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Grubhub launched the third annual "State of the Plate" report. Top Side Dishes.

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 192

Loyalty Program Online Ordering Cash Management Point of Sale 192

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. Here are their responses. generation.

2021 197

2021 Kitchen Safety Food Safety Mobile Ordering 197

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188

Modern Restaurant Management

MAY 15, 2024

While more than half (52 percent) list drive-thru as the ordering option they most often choose – in-restaurant dining popped to 22 percent, up from 17 percent when Xenial first asked the question in 2021. What do you hope restaurant operators take away from the results?

Mobile Ordering 161

Mobile Ordering Customer Service Customer Experience Technology 161

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1

Loyalty Program 182

Loyalty Program Mobile Ordering Download Food Order 182

Modern Restaurant Management

JUNE 3, 2021

Brands that accelerated investments in technology and logistics to deliver faster and more frictionless service during the pandemic are beginning to level the playing field, but now there’s a race to roll out restaurants of the future. The State of What Feeds Us. ” Highlights from the report include: Fast Food. Drive-Thrus.

2021 188

2021 Fast Casual Mobile Ordering Guest Recovery 188

Modern Restaurant Management

MAY 15, 2024

While more than half (52 percent) list drive-thru as the ordering option they most often choose – in-restaurant dining popped to 22 percent, up from 17 percent when Xenial first asked the question in 2021. What do you hope restaurant operators take away from the results?

Mobile Ordering 144

Mobile Ordering Customer Service Customer Experience Technology 144

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Surge in Diner Demand. Yelp found more than 3.7

2021 195

2021 Fast Casual Online Ordering Consumer Goods 195

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

7 Shifts

NOVEMBER 9, 2022

Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. in 2021 , and it's been on a slippery slope for years. Before you set out to do anything, plan accordingly. When done right, email marketing works wonders—you stay top of mind and increase order values.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Reviewing the market landscape is a great way to get ahead of the competition.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience.

2022 188

2022 Hospitality Loyalty Program Point of Sale 188

Focus POS

DECEMBER 22, 2021

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 H3: A strong loyalty program. Online ordering.

Management 146

Management Management Loyalty Program Online Ordering 146

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. About 88 percent say they will consider moving from paper to digital menus this year, according to Square’s Future of Restaurant 2021 Report.

Technology 201

Technology Loyalty Program Front of House Online Ordering 201

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. Table of Contents.

License 461

License Hiring Equipment Point of Sale 461

The Restaurant Times

SEPTEMBER 30, 2021

Still, we’re here to give you our top seven restaurant advertising ideas to help you figure out which one is right for you. . ” Restaurants can leverage search engines, social media platforms, and other internet sites to reach out to potential consumers via this strategy. Look Out For New Trends . Know Your Audience .

Advertising 52

Advertising 2021 Loyalty Program Food Truck 52

Apicbase

FEBRUARY 29, 2024

So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. Restaurant sales in the US grew from $842.3 million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . The cost of restaurant and service industry labor in 2021 is accelerating rapidly. Safety concerns. Unemployment benefits.

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

APRIL 11, 2022

percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. A good starting point for addressing many issues is use of a manager’s log. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing.

Healthcare 201

Healthcare Cash Management Social Media Communication 201

7 Shifts

MARCH 30, 2022

The National Restaurant Association projects restaurant sales will hit $898 billion this year -more than $200 billion more than in 2021. If you don't think you need to advertise to the customers who are already at your restaurant, you're missing out on a huge revenue opportunity. Does your restaurant have a sign out front?

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one.

2020 195

2020 Kitchen Safety Food Safety Loyalty Program 195

Restaurant365

APRIL 16, 2021

After many months of on-again, off-again indoor dining restrictions, outdoor dining capacity limits, and relying on delivery/take out only, a brighter future is on the horizon. To be certain, your restaurant profit margin in 2020 and 2021 probably look significantly different than past years. Net Profit.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. 31 Restaurant Marketing Ideas to Boost Sales. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Construction is expected to take place throughout the summer, with a potential opening date in late August. New Design for Freddy's.

Franchise 170

Franchise Franchising Food Truck Loyalty Program 170

EATER

MARCH 11, 2021

It’s not unusual for Vera Fabian and Gordon Jenkins to sell out of shares for their community supported agriculture (CSA) farm in Cedar Grove, North Carolina. But when the coronavirus pandemic hit, Ten Mothers Farm , like many CSA programs throughout the country, saw a surge in demand , and they started a long waiting list.

Loyalty Program 104

Loyalty Program Point of Sale Small Business 2020 104

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments.

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

The Restaurant Times

JANUARY 26, 2021

In an exclusive conversation with The Restaurant Times , Nishant Tripathi, Co-Founder of Shake It Off(SIO) shares his thoughts on the growth strategy of Shake It Off and how cloud kitchen is a recipe for revival for restaurants in 2021. . Even when the sales are low, they ensure that the quality of the product is always up to the point. .

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. Increased focus on restaurant loyalty programs or custom mobile apps. Rise of ghost or virtual kitchens targeting delivery-only sales. Business in the restaurant industry is once again starting to look brighter.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 140

Loyalty Program Fast Casual Online Ordering Consumer Goods 140