Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Fast food reigns supreme. Drive-Thrus.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. is a preview of the trends and practices that will shape the hospitality industry in 2021. Carbonate?. ?Do

2021 199

2021 Hotels Airlines Guest Recovery 199

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back.

2021 182

2021 Online Ordering Mobile Ordering Guest Recovery 182

Modern Restaurant Management

MARCH 2, 2021

January was encouraging for the restaurant industry. percent, it was the best performance for restaurants since the beginning of the pandemic almost a year ago, according to The Restaurant Guest Satisfaction Snapshot produced by data from Guest Intelligence™, a Black Box Intelligence Product. An Encouraging January.

2021 164

2021 Point of Sale Food Safety Kitchen Safety 164

Modern Restaurant Management

FEBRUARY 26, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. This legislation directed to helping restaurants and bars recover from the COVID-19 pandemic. Legislation.

2021 123

2021 Food Safety Insurance Uniforms 123

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

2021 165

2021 Loyalty Program Retail Online Ordering 165

Modern Restaurant Management

AUGUST 6, 2021

restaurant scene. restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. billion in June, 2021, the organization estimated. “The pandemic hit restaurants across the U.S. “The pandemic hit restaurants across the U.S. That’s 6.6%

Insurance 193

Insurance 2021 Guest Recovery Point of Sale 193

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Why were these changes made and what are the key impacts on restaurants?

2022 158

2022 Allergens Food Food Safety 158

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. An earlier version of the law was passed in 2012, but was struck down in 2019. Litigation. Oregon Mutual Insurance Co.,

2022 186

2022 Restaurant Law Tip Distribution Insurance 186

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. For full-service restaurants now, it’s about government restrictions. An Unpopular Year.

2021 135

2021 Fast Casual Fine Dining Point of Sale 135

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. Here’s are some highlights: 40 percent of restaurants could not pay full rent in July, showing the extended effects of labor shortages and inflation on this industry.

2021 178

2021 Point of Sale Equipment 2019 178

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021.

2021 181

2021 Loyalty Program Coupons Fast Casual 181

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. Same-Store Sales Fall.

2021 113

2021 Point of Sale Guest Recovery Travel 113

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Top Foods Across Major Markets.

2021 118

2021 Loyalty Program Mobile Ordering Consumer Goods 118

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation. Legislation.

2020 165

2020 Restaurant Law Food Safety Employee Relations 165

Modern Restaurant Management

MARCH 19, 2021

American restaurants are facing a threat from the very technology that they have turned to for support this past year. In this example, the restaurant fulfills an estimated 1,500 combined delivery and take-out orders at an average cost of $144 per order over a six-month period. 904 hours of pay for waiters (at $9.95/hour

2021 106

2021 Point of Sale Fast Casual Delivery 106

7 Shifts

OCTOBER 15, 2020

Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 207

2022 Mobile Ordering Guest Recovery Point of Sale 207

Modern Restaurant Management

JANUARY 3, 2022

According to a 2021 Ivanti Research Study, 83 percent of respondents stated that they used a QR code to make a payment or complete a financial transaction for the first time ever. However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell.

Customer Experience 218

Customer Experience Consumer Goods Mobile Ordering Customer Service 218

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

Kitchen Safety 200

Kitchen Safety License Restaurant Law Food Safety 200

EATER

MARCH 30, 2022

Outside the Big Saver Foods market in the small Los Angeles neighborhood of El Sereno, a cluster of sidewalk vendors wait in the parking lot for hungry customers to finish their shopping and stop by for a pupusa or an agua fresca. But others worry the proposed regulations don’t prioritize food safety enough to protect consumers.

Food 98

Food Food Safety Kitchen Safety License 98

Modern Restaurant Management

MAY 19, 2021

On May 13, 2021, the U.S. The CDC’s summary of changes states that “fully vaccinated people no longer need to wear a mask or physically distance in any setting, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance.”

Restaurant Law 112

Restaurant Law Point of Sale 2021 Outdoor 112

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Aramark Creates Safety Plans.

Food Safety 142

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 142

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As

Mobile Ordering 156

Mobile Ordering Restaurant Law Seating Customer Service 156

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 106

Fast Casual Food Food Order Mobile Ordering 106

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. restaurants are operating at less than 100 percent capacity in their dining rooms. Limitations and consumer demand.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

Modern Restaurant Management

OCTOBER 16, 2020

The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months. Among the highlights: Almost two-thirds of people (63 percent) have dined in at a restaurant during COVID-19, indicating a demand for alternatives to eating at home.

2020 216

2020 2030 Hotels Food Safety 216

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 164

2020 Point of Sale Seasonal Menu Consumer Goods 164

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MARCH 19, 2021

Restaurant owners have had to completely flip their operations to accommodate proper health and safety protocols for over a year now, but the country is finally starting to see the light at the end of the tunnel with an influx of vaccine distribution. 2021 may have some good in store for the industry moving forward. workforce.

Tip Distribution 186

Tip Distribution Government Cash Management 2020 186

Modern Restaurant Management

JULY 27, 2020

YEA uncovers longer term trends, including a correlation between increased interest in restaurants, bars and nightlife, and gyms to a spike in COVID-19 cases across hotspot states. Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries.

Franchise 138

Franchise Franchising Mobile Ordering Kitchen Safety 138

EATER

APRIL 1, 2022

What happens at Starbucks could be groundbreaking for the food industry Across the country, Starbucks has seen growing momentum for unionization. Starbucks in particular has often acted as a bellwether in the restaurant industry, for better and worse, under the guise of corporate progressivism. According to the U.S.

Employee Relations 98

Employee Relations Loyalty Program Restaurant Law Hospitality 98

Modern Restaurant Management

JUNE 14, 2020

This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States.

Food Safety 135

Food Safety Loyalty Program Kitchen Safety Online Ordering 135