Modern Restaurant Management

OCTOBER 16, 2023

By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended. When we asked about fast food: 29 percent said they eat fast food frequently. Only five percent said they never eat fast food.

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Fast Casual Fine Dining 2023 Casual 213

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

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2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. COVID-19 has forced some drastic changes and adaptations upon the restaurant industry that will endure well into 2021 and well beyond.

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2021 Email Marketing Online Ordering Advertising 191

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Maybe it’s the way you cook or serve the food like teppanyaki restaurants.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. With these restaurant success tips, you can meet 2021 head on. #4:

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2021 Online Ordering Fine Dining Mobile Ordering 111

Foodable

FEBRUARY 9, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. To keep listening to Fast Casual Nation, check out the podcast on iTunes Now!

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Fast Casual 2021 Loyalty Program Casual 63

Modern Restaurant Management

OCTOBER 26, 2021

Similarly, the State of Mobile 2021 report by App Annie found mobile orders of food and food delivery in the US grew by 105 percent in the past year. In fact, App Annie also reported that in April 2021, DoorDash ranked as the number one app in the food and drink category and received 2.1 million new downloads.

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Mobile Ordering Fast Casual Download Customer Experience 219

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Further, 97.2

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Loyalty Program Fast Casual Customer Experience Customer Service 213

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes. Bn in sales in 2021, while Meat Alternative Market experienced a year-on-year growth of 5.2 percent in 2021. Bn at an impressive 22 percent CAGR in 2022.

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Fine Dining Fast Casual Food Supply 2022 221

Modern Restaurant Management

JANUARY 26, 2023

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. Growth won’t be as fast as one would have hoped, and supply chain continues to be a challenge.

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2023 Franchise Franchising Employee Relations 190

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71 through ghost-kitchen operator ChefSuite.

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Fast Casual Customer Service Sustainability Customer Experience 190

Modern Restaurant Management

JULY 30, 2021

In fall 2016 he signed a baseball contract with the New York Mets before returning to the NFL in 2021. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Through it all, Tim's true passion remains the work of the Tim TebowFoundation, which he began in 2010.

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Franchise Franchising Fast Casual Point of Sale 204

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 107

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Help (Still) Wanted Throughout the Restaurant Industry. While the restaurant and foodservice industry added back 1.7M

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2022 2030 Food Supply Recruiting 208

Modern Restaurant Management

DECEMBER 14, 2021

Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions. Staffing Shortages Continue.

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2022 Employee Relations Outdoor Fast Casual 204

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Hot on Hot Chicken.

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Franchise Franchising 2020 2021 204

BNG Point of Sale

OCTOBER 7, 2021

Deep sales analysis capabilities help you know what to serve and how to staff for each season, month, week, day and hour. Auto totals for fast and correct billing. For Management: Menu importing, integration, and fast editing. But there are also features to look for that serve specific restaurant types. Online Booking.

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Point of Sale 2021 POS Loyalty Program 52

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Kitchens in Wonder’s food halls can be as small as 750 square feet, and each location can serve food from up to 30 — 30! restaurant concepts. But will the masses come? Wonder’s $1.5

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Delivery Cash Management Point of Sale Back of House 138

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining.

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Innovation Fast Casual Retail Loyalty Program 52

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. That’s who we serve at Black Box Intelligence. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Fine dining.

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Fast Casual Fine Dining BOH FOH 89

7 Shifts

AUGUST 12, 2020

There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Maybe it’s the way you cook or serve the food like teppanyaki restaurants.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

The Rail

JANUARY 19, 2023

A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. Modern Marketing Tools “In 2021, it was estimated that there were 32,027 full-service restaurant franchise establishments in the United States,” according to Statista.

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Social Media Fast Casual Fine Dining Food 59

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. The restaurant serves both lunch and dinner, and they have a daily happy hour on weekdays. The setting is festive, but you can also enjoy a casual date as well. Get there fast! The service is top-notch as well.

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Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. Petersburg, Ocala, Gainesville and Wellington over the next several months.

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Franchise Franchising Fast Casual Online Ordering 180

Apicbase

SEPTEMBER 23, 2022

These restaurants are scaling fast, and quite often venture far beyond their country of origin. Fast Casual Restaurant. This new chain (established in 2017) serves the traditional raw fish version but also other variations inspired by Asian taste and Scandinavian food culture. Casual Restaurant. Oli Oli Poke.

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Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

DECEMBER 16, 2021

Contactless ordering and payment ensure safety, speed and accuracy, allowing waitstaff to focus on adding that personal touch when serving customers – all contributing to a healthier bottom line for businesses. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Further, 97.2%

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. The program will begin accepting applications in the first quarter of 2021. “MOD exists to serve people in order to contribute to a world that works for and includes everyone. Holsom by Yogurtland.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Next Restaurants

MAY 4, 2021

However, 2021 looks more promising than the last, and people are adjusting to the new reality that is a result of the pandemic. You no longer need to have a person dedicated to handling reservations, leaving your staff free to better serve your guests already in the seats. Digitized Payments. Kitchen Display Systems.

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Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Modern Restaurant Management

MAY 18, 2021

The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next? Will these habits stick?

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Delivery Kitchen Safety Social Media Online Ordering 169

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. In addition there is also a poolside bar.

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2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

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Franchise Franchising Loyalty Program 2022 178

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

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Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

DECEMBER 21, 2020

We witnessed operators that were running successful restaurants for years switch operations around in a matter of days so that they could employ their staff again and serve their customers. This shift in mindset leaves us hopeful for 2021, as restaurant owners have learned to pivot and adjust to the changing consumer behavior.

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2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

NOVEMBER 25, 2020

And we’ve never wavered from our commitment to serving delicious, chef-inspired, hand-crafted food made with high quality, responsibly sourced ingredients.” “We’re firing on cylinders to bring our all-natural, ‘better for you’ food to many more people in 2021 and beyond,” said Guzzetta.

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2021 Fast Casual Tourism Outdoor 202

The Restaurant Times

SEPTEMBER 22, 2021

Cloud kitchens are a technology first play, which means that serving good food is essential for a cloud kitchen business; however, understanding customers is even more critical for their long-term growth. Restaurants will increasingly explore D2C channels (Direct-to-consumer) in 2021. Technology Will Enable Growth.

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Fine Dining Fast Casual Customer Experience Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

The biggest takeaway we’ve had at La Brea Bakery is that we are here to serve our community, and it’s our job to put customers’ needs at the forefront. All of which will bring significant savings to the operation and will serve to maximize the margins that they earn from the revenue that they bring in.

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2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. As of June 2021, food service and drinking places employed 11.3 million as of June 2021, 97 percent of the 151.1 percent overall.

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2021 Guest Recovery 2019 Loyalty Program 180