Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 175

2021 Loyalty Program Retail Online Ordering 175

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Check out our Simple Restaurant Marketing Plan for 2021 for tips on how to create a solid marketing plan for your restaurant. Create an awesome website.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. ” Highlights from the report include: Fast Food. Drive-Thrus.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

OCTOBER 28, 2021

Your Response Menu. They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Lack of clarity in advance of an in-person visit can result in situations similar to a September 17, 2021 incident at Carmine’s in Manhattan.

Communication 197

Communication Social Media Menu Loyalty Program 197

Modern Restaurant Management

AUGUST 31, 2021

Sales velocity is now -3 percent vs August 14, 2021. Sales velocity is now -3 percent vs August 14, 2021. The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +45 percent higher than the same time last year in the week to August 21. California.

2021 136

2021 Point of Sale White Paper 2019 136

Modern Restaurant Management

MARCH 8, 2023

Generous, extra-mile service, complimentary extras, and personalization all create memorable experiences that make diners feel like the risk of dining out is worth it. The act of dining out is increasingly tied to people’s social media presence. Where Have All the Restaurant-Goers Gone? What Has Instagram Got to Do With It?

Social Media 177

Social Media Customer Experience Website Management Customer Service 177

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Simplified Menus. Simplified Menus. Menu variety plays a substantial role in every dining experience.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

MARCH 2, 2021

Instead of restaurants showing fatigue due to the length of the pandemic and safety practices slipping up, guests continue to be increasingly satisfied with what they see once they decide to dine out or order some food for off-premise consumption. With same-store sales growth of -4.9 percent and traffic growth of -12.2

2021 181

2021 Point of Sale Food Safety Kitchen Safety 181

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 226

Mobile Ordering Online Ordering Consumer Goods Customer Experience 226

7 Shifts

MARCH 30, 2022

The National Restaurant Association projects restaurant sales will hit $898 billion this year -more than $200 billion more than in 2021. Dining habits and options have changed in the past two years, and restaurant advertising needs to change in turn. Hang Your Restaurant's Menu in The Window. Twenty percent of diners, a.k.a.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Top Side Dishes.

2021 128

2021 Loyalty Program Mobile Ordering Consumer Goods 128

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021.

Social Media 132

Social Media Retail Website Management Online Ordering 132

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share.

Online Ordering 192

Online Ordering Point of Sale Website Management Inventory 192

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Without existing apps, this lives on your restaurant’s website. Does it integrate with my restaurant’s website? Get Your Kitchen and Menu Ready to Go ?? So—you’re ready to take orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Restaurant365

MARCH 3, 2022

37% are planning to travel during spring break, specifically, which is an increase from the 29% who were traveling for Spring Break 2021. The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Fine dining – 41%. Put your menu on display.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Goliath Consulting

APRIL 15, 2021

The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). This difference was even greater comparing consumers who ordered takeout from dine-in restaurants. Customer loyalty programs are trending (and profitable).

Loyalty Program 88

Loyalty Program 2021 Mobile Ordering Customer Experience 88

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Traditionally, accepting and managing restaurant reservations has been a pretty low-tech operation. That means a big shift has to happen soon.

Reservations 98

Reservations 2021 Online Ordering Book 98

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs.

Fast Casual 135

Fast Casual Casual Menu Mobile Ordering 135

Goliath Consulting

AUGUST 2, 2022

Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021. In 2020-2021, “13% of guests reported that they ordered delivery more, while 10% of guests reported that they ordered delivery significantly more now than pre-COVID times.”

Delivery 78

Delivery Online Ordering Food Website Management 78

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. Technology for Successful Restaurant Management. Being able to offer more than just dine-in channels is key to bringing in new revenues. Beat the Odds. With wages increasing to 34.6

Management 146

Management Management Loyalty Program Online Ordering 146

Goliath Consulting

APRIL 15, 2021

The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). This difference was even greater comparing consumers who ordered takeout from dine-in restaurants. Customer loyalty programs are trending (and profitable).

Loyalty Program 78

Loyalty Program 2021 Mobile Ordering Customer Experience 78

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. This concern caused many restaurants to move towards the widespread use of QR codes and digital menus. How will this affect the restaurant business in the future? “QR in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Gourmet Marketing

SEPTEMBER 10, 2021

That’s why it’s critical to understand at least the basics of restaurant website design so that you can keep your restaurant website up-to-date and stay competitive. It’s also vital to understand the basics so that you can design a website that’s right for your restaurant. Design Inspiration.

Design 84

Design 2021 SEO Mobile Ordering 84

Restaurant365

JANUARY 27, 2022

While QR code-based menus have been in existence for more than 10 years they were slow to gain acceptance. Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. How do QR Codes Translate to Touchless Menus? What is a QR code?

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Build a Website and Optimize it. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Apicbase

FEBRUARY 29, 2024

Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. Let’s dig in. In the previous year, it was 17%.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

SEPTEMBER 27, 2021

Suddenly, the ability to engage customers digitally – to take orders via apps and websites, to fulfill orders via delivery and curbside pickup, all occurring “outside the four walls” – became existential. In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth.

Mobile Ordering 189

Mobile Ordering Email Marketing Online Ordering Website Management 189

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Research company eMarketer forecasts that by the end of 2021, there will be 44.1 and up to 53.9

Ordering 222

Ordering Mobile Ordering Online Ordering Email Marketing 222

Modern Restaurant Management

NOVEMBER 19, 2020

Unfortunately, many restaurant owners do not give the same attention to online customers compared to dine-in customers. Given that we are in a time where many restaurants are making changes to menus on a regular basis, it is important that the online menu is always accurate and connected to the restaurant POS.

Social Media 212

Social Media Online Ordering Coupons Advertising 212

Gourmet Marketing

SEPTEMBER 23, 2021

This is great if you don’t have many items on your menu or if you do similar dishes that are around the same price. They can also be used indoors to show off some of your latest menu items, combos, discounts, and rewards. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants.

Marketing 61

Marketing 2021 Social Media Website Management 61

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. There’s no need to punch a physical card or process the receipt.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

The Restaurant Times

FEBRUARY 16, 2021

6 Technology Trends For Restaurants In 2021. 6 Technology Trends For Restaurants In 2021. The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . Contactless Payments.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98