Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. million since the start of the pandemic.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Which brings us to the next point on deliveries. DELIVERY: Food deliveries have soared in the past couple of months.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent. Monitoring Supply Can Curb Waste and Loss.

POS 203

POS Food Supply Mobile Ordering Point of Sale 203

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Birria taco: (+500 percent).

2021 124

2021 Loyalty Program Mobile Ordering Consumer Goods 124

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 140

2021 Fast Casual Fine Dining Point of Sale 140

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 201

2022 2030 Food Supply Recruiting 201

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. Still, QSRs are faced with daily challenges of disrupted supply chains, new consumer habits, and constantly changing regulatory mandates at the federal, state and local level.

Technology 193

Technology Mobile Ordering Kitchen Safety Food Safety 193

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Menus were trimmed to a fraction of original size. Archaic and revenue draining.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

DECEMBER 14, 2021

Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022. Third-party delivery : Restaurants can generate cash flow but not profit; they’ll have to figure out how to make money using these services.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. Order accuracy is a pivotal part of the diner experience.

Loyalty Program 182

Loyalty Program Customer Experience Mobile Ordering Customer Service 182

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. Restaurants must keep innovating to elevate the diner experience. First-Rate Service.

Customer Experience 181

Customer Experience Online Ordering Customer Service Mobile Ordering 181

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. The restaurant industry lost $240 billion in profits in 2020 , and in 2021 is projected to fall about $167.5 Doing so will help increase revenue while effectively managing shortages.

Technology 165

Technology Front of House Online Ordering Back of House 165

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 188

Food Supply Restaurant Law Email Marketing Mobile Ordering 188

Perfect Daily Grind

MAY 17, 2022

Just over 20 years on in 2021, Statista estimated that some 4.9 And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We and Ed say.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

NOVEMBER 2, 2020

Owning the delivery revenue stream. Delivery has become a staple for restaurants who never thought it would have to be. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

The Restaurant Times

MAY 29, 2021

A cloud kitchen, also known as a ghost kitchen, virtual restaurant, or dark kitchen, is a delivery-only restaurant format that doesn’t offer dine-in service. A delivery-only restaurant is considered a low-risk, low investment, yet high-profit model. Competitive pricing . Different models of Cloud Kitchen.

2021 52

2021 Kitchen Safety Mobile Ordering Online Ordering 52

The Restaurant Times

FEBRUARY 16, 2021

6 Technology Trends For Restaurants In 2021. The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . Contactless Wi-Fi-based Ordering. QR code-based ordering.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2021, to $974.9 by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant365

MAY 25, 2022

The Great Resignation , food inflation , supply chain shortages, and more have caused automation to become a major advantage in streamlining operations for restaurant operators. Pay using contactless or mobile payment options: 68%. Order and pay for food or beverages using a computer tablet at the table: 67%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

JULY 29, 2022

In 2021, QSR brands spent an estimated $1.8 Drives market share growth – The fast-food industry is made up of several large competitors and many smaller brands. No matter the size, a brand always wants to gain more market share in order to secure higher profits. According to the National Restaurant Association (NRA), U.S.

Advertising 198

Advertising Take-out Marketing Social Media 198

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. Meeting or Exceeding Customers’ Needs.

Fast Casual 141

Fast Casual Food Safety Loyalty Program Customer Experience 141

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. The last few years have been rough on the restaurant business, which has weathered supply chain issues, labor shortages, rising food costs, a pandemic, and cutthroat competition. Nevertheless, many eateries have been able to stay open despite these obstacles.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Do they serve just coffee or small foods as well? Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. Many food businesses have gotten their start through sites like Kickstarter , Indiegogo , AngelList , GoFundMe.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Apicbase

JANUARY 13, 2023

This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Perfect Daily Grind

APRIL 8, 2022

The 2018 Slovakian Coffee in Good Spirits champion also placed second in the 2021 Coffee Masters. The project enables Svit Kavy to donate coffee and food to Ukrainian soldiers fighting on the front line. The company plans to combine with Riverview Acquisition Corp, which raised US $250 million through an IPO in August 2021.

Pricing 119

Pricing 2022 2021 Recycling 119

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Doordash is the most popular food delivery app with 12 percent of people using the app in July 2020. Food Service Orders Begin to Rebound.

2020 218

2020 2030 Hotels Food Safety 218

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The Main Course.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data.

Serving 190

Serving White Paper Food Recycling 190

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices.

Mobile Ordering 122

Mobile Ordering Kitchen Safety Online Ordering Coaching 122

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA.

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186