Modern Restaurant Management

DECEMBER 30, 2020

As we hunker down for a long winter and uncertain spring – whether you are Team Keep Going or Team Hibernation — now is the perfect time to focus on a plan to ensure that your restaurant not only survives, but thrives, in 2021. Today, an expectation of transparency is the baseline, and it will only continue into 2021.

2021 224

2021 Marketing Food Safety Back of House 224

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Deliverect

JANUARY 18, 2021

2020 was a huge year for off-premise dining. For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. Why you might think your restaurant isn’t suitable for delivery.

Delivery 145

Delivery Back of House Fine Dining Customer Experience 145

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly.

Marketing 398

Marketing Loyalty Program Email Marketing Social Media 398

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 142

Delivery Kitchen Safety Social Media Online Ordering 142

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. Another tip for restaurant success includes refining your al fresco dining options.

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Like digital ordering, carry-out, delivery, and drive-thru were also growing before the pandemic. Restaurant Resiliency. Throughout one of the most challenging years for U.S. ” What Feeds Us.

2021 186

2021 Mobile Ordering Loyalty Program Download 186

Modern Restaurant Management

MAY 17, 2021

Compared to six months ago, there has been an increase in frequency of consumers ordering take out/ delivery, with 39 percent order more than three times in the last two weeks. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit. Staying Local.

2021 190

2021 Consumer Goods Small Business Fine Dining 190

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Culinary Cues

DECEMBER 26, 2020

The most challenging part of difficult times is living in the moment. Today is what gives us the most angst since we live in uncharted territory with all of the unpredictable factors that align with it. Ah, but TODAY is the tough one. How will we get through this, what else can possibly happen, will we survive to see those brighter times?”

Fine Dining 475

Fine Dining 2008 Kitchen Safety Customer Experience 475

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. The latest research was based on a survey of 1,508 American consumers. App downloads remain strong. In May, the drive-thru ranked at the top.

2021 158

2021 Fast Casual Mobile Ordering Social Media 158

Deliverect

JANUARY 18, 2021

2020 was a huge year for off-premise dining. For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. Why you might think your restaurant isn’t suitable for delivery.

Delivery 84

Delivery Back of House Fine Dining Customer Experience 84

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Here are 11 tips to set yourself up for success in 2021. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

FEBRUARY 16, 2022

How quickly can third-party delivery groups get in and out of the food and beverage space? Before management considers doing away with these tables in existing properties or not bringing them up for consideration in new builds or renovations, it’s worth exploring all the benefits this style brings to the dining space.

Design 221

Design Fine Dining Online Ordering Dine-in 221

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Menu variety plays a substantial role in every dining experience. Simplified Menus. Simplified Menus. Serving smaller portion sizes.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.

2022 186

2022 Hospitality Loyalty Program Point of Sale 186

Modern Restaurant Management

MAY 5, 2022

It’s expected to be a happy Mother’s Day for restaurants this year as nearly half of Americans plan to dine out or order food from local restaurants, according to new research from the National Restaurant Association. In addition, 18 percent of consumers plan to order takeout or delivery.

Fine Dining 165

Fine Dining Online Ordering 2021 Dine-in 165

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

The Restaurant Times

SEPTEMBER 24, 2021

Ian is a food veteran with over 30 years of experience in food manufacturing, multi-country supply chains, coffee shops, fine dining, casual dining, QSR, and the home delivery markets. The journey of Alfa Co began here in Saudi Arabia, and it’s the greatest dining brand. He joined the Riyadh-based Alfa Co.

Dine-in 52

Dine-in Fine Dining Back of House Customer Experience 52

Restaurant365

MARCH 3, 2022

37% are planning to travel during spring break, specifically, which is an increase from the 29% who were traveling for Spring Break 2021. The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Fine dining – 41%. Quickservice – 23%.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Black Box Intelligence

NOVEMBER 1, 2021

October 27, 2021. Data through the week ending October 17, 2021. Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 October 19, 2021. Data through the week ending October 10, 2021. Weekly Restaurant Insights.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

NOVEMBER 13, 2020

Florida’s minimum wage rate is currently, $8.56, and will increase to $10 an hour in September 2021. The law also establishes a California Privacy Protection Agency, which will enforce and implement consumer privacy laws and can administer fines for businesses that violate California’s privacy laws. Election Results.

2020 186

2020 Restaurant Law Food Safety Food Order 186

Modern Restaurant Management

SEPTEMBER 27, 2021

Suddenly, the ability to engage customers digitally – to take orders via apps and websites, to fulfill orders via delivery and curbside pickup, all occurring “outside the four walls” – became existential. In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth.

Mobile Ordering 189

Mobile Ordering Email Marketing Online Ordering Website Management 189

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

2020 177

2020 Franchise Franchising Food Order 177

Black Box Intelligence

AUGUST 20, 2022

Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Putting it into a longer historical perspective, this is the weakest growth posted by the industry since February 2021 – the last month in which the industry lapped over a pre-pandemic month. Traffic growth was -5.1%

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Restaurant Clicks

SEPTEMBER 30, 2021

Kai Zan Momotaro Yuzu Sushi & Robata Grill Juno Sushi Tanoshii Sushi Mike’s Toro Sushi Arami Lawrence Fish Market Sunda Omakase Yume Macku Sushi Sushi-San Sushi Suite 202 Mako Omakase Takeya Raisu Japanese Fine Dining Roka Akor. Located in Humboldt Park, Kai Zan is a true gem in an area with few high-quality dining options.

Fine Dining 107

Fine Dining Reservations Dine-in Online Ordering 107

EATER

JUNE 1, 2021

As restaurants ditch third-party delivery apps, companies like DoorDash and Grubhub are creating more incentives for small businesses Nossa, a southern Brazilian restaurant in Los Angeles, opened in January when the city was still in lockdown. Big delivery is clearly working for big restaurants. And I still stand by that.

Delivery 86

Delivery Small Business Customer Service Fine Dining 86

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 160

2020 Guest Recovery Kitchen Safety Online Ordering 160

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Limitations and consumer demand.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. The findings reveal that the negative trend in traffic growth goes beyond 2021. September same-store sales growth was +5.2%, just a minor dip from the +5.3% reported in August. YoY in September – down -1.9%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Your smartphone is your restaurant's media center.

Social Media 450

Social Media Hiring Website Management Hospitality 450

BNG Point of Sale

OCTOBER 7, 2021

POS systems also enable online and delivery service ordering to prompt additional sales. How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. As a restaurant owner, you know first-hand that time is money and high profits are a challenge. This is especially true in today’s business environment.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52