7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. The latest research was based on a survey of 1,508 American consumers.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. They are likely to continue this behavior after dine-in returns to pre-pandemic levels.” The throughline of our recommendations?

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. Dining areas will shrink. Drive-thrus are king, and dining rooms are shrinking. The pandemic changed that.

2021 191

2021 Email Marketing Online Ordering Advertising 191

Modern Restaurant Management

OCTOBER 24, 2022

year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021. Yelp found that food businesses are seeing one of the largest increases of inflationary experiences compared to Q3 2021, followed by restaurants. In response, consumer searches for budget-friendly dining and grocery options are higher than Q3 2021.

Fast Casual 183

Fast Casual Food Supply 2022 2021 183

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended.

Fast Casual 213

Fast Casual Fine Dining 2023 Casual 213

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. 3: Enhance Outdoor Dining. 1: Enhance Contactless Ordering and Payments.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

OCTOBER 20, 2021

Dining rooms are open, but staff isn’t available. Its Q3 Quarterly Survey asked questions about vaccination mandates, changing work habits, current restaurant usage and future dining intentions. Dine-out will continue to drive full-service traffic. Commodities are in demand, but supply is short.

2021 216

2021 Dine-in Customer Service Casual 216

Modern Restaurant Management

SEPTEMBER 30, 2021

While other brands had to close their dining rooms and were scrambling for a solution, these early adapters were raking in revenue as customers flocked to their restaurants. Concepts to Invest in. Investors have continued to invest in brands that have experienced slower growth or even struggled to grow in recent years. Where to Focus.

Franchise 223

Franchise Franchising 2021 Fast Casual 223

The Restaurant Group

DECEMBER 31, 2020

2021 Restaurant Industry Trends. After nine months of adapting to a new normal, here is our restaurant industry outlook for 2021 : 1. The lack of time to pivot from mainly indoor dining to virtually only delivery and takeout meant that most restaurants outsourced delivery to third parties, such as DoorDash, Uber, and Postmates.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Which is where your restaurant marketing plan comes in.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

APRIL 12, 2022

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. For fast-casual, the picture was grimmer: just 13 percent ordered more; worse still for dine-in, with only 12 percent of consumers ordering more.

Pricing 190

Pricing Fast Casual 2021 2022 190

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Restaurant Clicks

DECEMBER 6, 2021

If you’re interested in celebrating special occasions, Columbus has plenty of restaurants with private dining available. Check out our list for the best private dining options in Columbus, Ohio! Best Private Dining in Columbus. It was voted the most romantic restaurant in Columbus in 2021. Fireproof Columbus.

Dine-in 104

Dine-in Fine Dining Book Back of House 104

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 204

Marketing Loyalty Program Fast Casual Coupons 204

Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads. million new downloads.

Mobile Ordering 219

Mobile Ordering Fast Casual Download Customer Experience 219

The Food Corridor

FEBRUARY 2, 2021

The natural question now is: what you got 2021? What to Expect From 2021. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. Presumably as they looked for additional revenue channels during a time when dining in and community gatherings were not allowed. .

2021 75

2021 Kitchen Safety Back of House Front of House 75

Goliath Consulting

AUGUST 1, 2023

per year on average from 2016 to 2021. These establishments are known for their casual atmosphere and pair well with the Western trend of social dining. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers.

Innovation 78

Innovation Fine Dining Email Marketing 2021 78

Modern Restaurant Management

JANUARY 26, 2023

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. How would you characterize 2022 for restaurants? What were major challenges for them? What are ways they can bring more people in?

2023 190

2023 Franchise Franchising Employee Relations 190

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 180

Marketing Loyalty Program Fast Casual Coupons 180

Modern Restaurant Management

JULY 21, 2022

percent compared to Q2 2021, according to the Revenue Management Solutions (RMS) Q2 Industry Trends Report. In addition, RMS asked 750 diners across all generations throughout the US about their current and future dining behavior. Special occasion dining is on the rise. percent compared to Q2 2021, with average net price up 10.8

2022 179

2022 2005 Fast Casual Consumer Goods 179

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

7 Shifts

AUGUST 6, 2021

Factors to Incorporate in Your 2021 Restaurant Forecasting. Faultless restaurant forecasts, however, are dependent on navigating predictable trends like holidays and seasonality alongside unpredictable ones such as weather and major world events. Restaurant Sales Forecasting Method & Techniques. Tools to Help Restaurant Forecasting.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

NOVEMBER 21, 2022

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. It's Time to Adapt.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

Fast Casual 52

Fast Casual Casual Fine Dining Technology 52

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. Off-Premises Dining Enhanced by Improved Technology. million by the end of 2022. Help (Still) Wanted Throughout the Restaurant Industry.

2022 208

2022 2030 Food Supply Recruiting 208

Modern Restaurant Management

MARCH 8, 2023

If they take the risk of stepping outside their homes, diners look for more than casual, throw-away experiences. Generous, extra-mile service, complimentary extras, and personalization all create memorable experiences that make diners feel like the risk of dining out is worth it. Where Have All the Restaurant-Goers Gone?

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 Consumers are showing similar signs of permanent behavioral change.

2022 204

2022 Employee Relations Outdoor Fast Casual 204

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever. Meeting or Exceeding Customers’ Needs.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

JULY 31, 2020

The same intensity will also mark what the restaurant bankruptcy “industry” as a whole will experience in the second half of 2020, through at least, the middle of 2021. It should be noted that pre-COVID, restaurant chain Chapter 11 or 7 bankruptcy filings were on the rise despite a strong economy.

Retail 177

Retail Casual Back of House Consumer Goods 177

Modern Restaurant Management

FEBRUARY 21, 2022

We are witnessing the evolution of fine dining. A rise in number of vegan restaurants is witnessed as younger population especially women are preferring vegan diet over traditional fine dining options. Plant-based eating was previously limited to some selected restaurants and casual cafes. percent in 2021.

Fine Dining 221

Fine Dining Fast Casual Food Supply 2022 221

Modern Restaurant Management

FEBRUARY 16, 2022

Instead, management should consider adjustments that allow for a clear path for takeout and delivery drivers, whether that be through temporary (yet aesthetically pleasing) signage or an alluring component that keeps dine-in patrons to one side, and those who intend to grab-and-go to the other. Takeout is Taking Over.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Black Box Intelligence

AUGUST 20, 2022

Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Putting it into a longer historical perspective, this is the weakest growth posted by the industry since February 2021 – the last month in which the industry lapped over a pre-pandemic month. Traffic growth was -5.1%

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Further, 97.2

Loyalty Program 213

Loyalty Program Fast Casual Customer Experience Customer Service 213

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. The findings reveal that the negative trend in traffic growth goes beyond 2021. September same-store sales growth was +5.2%, just a minor dip from the +5.3% reported in August. YoY in September – down -1.9%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Foodable

JANUARY 14, 2021

Barron and LeFranc explore the brand successes and failures of 2020, and what that means for restaurants in 2021. Fast casual is going to struggle without drive-thrus and other convenient options for pickup. some [restaurant] dining rooms have become warehouses to store all the product that they need for their delivery business.

2020 69

2020 2021 Fast Casual Point of Sale 69