Modern Restaurant Management

SEPTEMBER 17, 2020

Our research estimates that for 2020, at least 100,000 restaurants will close, but the initial scope of closures won’t be known until government statistics are released in the months ahead. Only one in three have dined inside since restaurants have reopened and 43 percent say they don’t feel safe dining inside.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X).

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more.

2020 172

2020 Franchise Franchising Food Order 172

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 157

2020 Guest Recovery Kitchen Safety Online Ordering 157

Modern Restaurant Management

DECEMBER 6, 2019

Why Measure Food Safety Performance? Achieving food safety excellence should be a continual goal. Therefore, a restaurant's food safety goals should evolve along with these changes. To begin measuring food safety performance, an organization first needs to establish its KPIs.

Food Safety 123

Food Safety Catering Fast Casual Food 123

Culinary Cues

DECEMBER 26, 2020

So, as we close out on 2020 – here are some reflections and outcomes in the past that we might learn from. [] A DRAMATIC EVENT, BEYOND OUR CONTROL HAS SHUT THE DOOR ON RESTAURANT BUSINESS. It is difficult to argue with safety precautions designed to keep people well and thwart the spread of the virus.

Fine Dining 473

Fine Dining 2008 Kitchen Safety Customer Experience 473

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 154

2020 Online Ordering Point of Sale Fast Casual 154

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. With a challenging and unprecedented 2020 nearly behind us, it is useful to take stock and pause to review the year’s challenges and opportunities. Let’s face it – all the stress and uncertainty this year has made us crave simple, comforting foods.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. . Mobile Technology.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

FEBRUARY 11, 2021

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. million users in 2020, according to Statista. million users in 2019 to 45.6

Delivery 185

Delivery Food Safety Food Supply Online Ordering 185

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. Measures and Use Cases.

Fine Dining 184

Fine Dining Kitchen Safety Customer Service Employee Relations 184

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. We’ve all heard horror stories of drivers delivering cold food, not bringing the customer the food at all, or perhaps most notoriously, munching on the customer’s food.

2019 174

2019 2020 Employee Relations 2030 174

Modern Restaurant Management

APRIL 15, 2020

Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts. Consumers prefer an easy experience when they do choose to order food or buy products or services online.

2020 173

2020 Fast Casual Point of Sale Online Ordering 173

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 107

2020 Food Safety Online Ordering Guest Recovery 107

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. Make sure that you seek out opportunities that involve food. This will likely be the case for some time.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

DECEMBER 30, 2020

Be Transparent About Safety. Over the past year, restaurants have had to evolve their communications to consumers with a sensitivity and transparency never before required around issues of safety and health. Doing everything to ensure your customers feel safe dining with you will remain priority #1. Think Beyond Your Four Walls.

2021 224

2021 Marketing Food Safety Back of House 224

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

Delivery 138

Delivery Kitchen Safety Social Media Online Ordering 138

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. That being said, it was a very strong year for Immigrant Food because we managed to keep costs in check and retain staff.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. Top Fast-Food Brand Intimacy. An Unpopular Year.

2021 140

2021 Fast Casual Fine Dining Point of Sale 140

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past.

Fine Dining 184

Fine Dining Restaurant Law Food Truck Outdoor 184

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Chris Boyles, VP of Food Safety for Steritech. It's a small step to having a group of friends walk into a dining room served by multiple brands. Here are their insights.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. Carry-out, which represents the largest share of off-premises modes, increased orders by +3 percent in January 2020 and by +10 percent in December versus year ago. Restaurant Resiliency.

2021 186

2021 Mobile Ordering Loyalty Program Download 186

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. This helps redirect dine-in business and serves customers efficiently. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. The goal is to emerge from this crisis stronger than ever. Overwhelming?

Guest Recovery 170

Guest Recovery Food Safety Fine Dining Management 170

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Violations are punishable by a fine, with a maximum of $300/year. Litigation. Administrative Developments.

2022 186

2022 Restaurant Law Tip Distribution Insurance 186

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. By prioritizing employee safety during a time of crisis, leaders set a strong example for their management teams and clearly demonstrate how the organization values its people. The goal is to emerge from this crisis stronger than ever. Overwhelming?

Guest Recovery 153

Guest Recovery Food Safety Fine Dining Management 153

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Postermywall food delivery poster. Enlighten Guests on How You Provide a Safe Dining Experience.

Social Media 203

Social Media Food Safety Cash Management Kitchen Safety 203

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

Serving 190

Serving White Paper Food Recycling 190

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 43 percent plan to add an outdoor on-site dining space. "What

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Black Box Intelligence

MARCH 10, 2020

Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . The number of restaurants reopening their dining rooms has steadily increased in recent days. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 132

Hotels Fine Dining Dine-in Front of House 132

Black Box Intelligence

NOVEMBER 1, 2021

Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. In January of 2020, a multi-unit manager was assigned to 7.5

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Restaurant365

MAY 7, 2020

As states and localities start to reopen, restauranteurs begin to prepare for transitioning from off-premise channels to reopening their dining rooms, albeit in a limited approach. Enhancing your health and safety protocols. Managing Food Pick Up and Delivery. Practice social distancing when delivering food.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. ” Guzzetta was ranked as the second Most Influential Restaurant Executive in the country by Nation’s Restaurant News in January 2020. Uber To Acquire Postmates.

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167