Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

JULY 29, 2021

In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. Educate Employees. million class-action lawsuit.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

SEPTEMBER 27, 2021

Maintain visible hygiene cues : vaccinated consumers are among the most cautious and will continue to crave health and safety reassurance before returning to pre-COVID life. While conscious of safety, consumers are not over-emphasizing safety as a differentiator in what outlet they choose. Specific food item I like – +5.3

Food Safety 185

Food Safety Beverage Consumer Goods Guest Recovery 185

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 166

2021 Fast Casual Mobile Ordering Social Media 166

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. I’m hoping that The Person of the Year in 2020 is the essential worker. Curbside is something that the industry always needed to figure out.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Deliverect

APRIL 20, 2020

Food delivery was booming business before we were hit by the coronavirus. And now more than ever, swift, convenient and efficient online ordering options have become the norm. More than a third (37%) also claimed they were likely to order delivery from pubs and bars in the future, if available. Family meals and meal kits.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 176

2021 Loyalty Program Retail Online Ordering 176

EATER

DECEMBER 16, 2021

Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” It was very exhausting.”

Back of House 145

Back of House Employee Relations Delivery Mobile Ordering 145

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

The Restaurant Times

JUNE 11, 2021

Instead of carrying out numerous third-party integrations company-by-company for different purposes like billing or order management, it is better to go in for a multi-purpose POS system that manages it all. . A user-friendly interface makes handling the software convenient for employees, especially new hires. Let us see how.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Restaurant Engine

MAY 26, 2021

With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. In today’s world, it refers to restaurants using robots to cook and prepare the food. When you use an automated robot in your kitchen, you might even end up with zero kitchen-related accidents.

Kitchen Safety 106

Kitchen Safety Reference Customer Service Mobile Ordering 106

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 116

2019 Compost Mobile Ordering Point of Sale 116

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.S.

2020 180

2020 Fast Casual Food Safety Guest Recovery 180

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An

Franchise 153

Franchise Franchising Catering Online Ordering 153

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

SEPTEMBER 1, 2020

However, among those interested in dining out, needs for health, safety and extraordinary personalized experiences vary greatly, which SevenRooms has categorized into four diner personas. The most important safety measures include: More than one-third of Americans (37 percent) want physical barriers between tables. Diner Dynamics.

2020 185

2020 Food Safety Hotels Dine-in 185

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 195

Healthcare Employee Relations Online Ordering Customer Service 195

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 169

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 169

Modern Restaurant Management

NOVEMBER 19, 2020

Applications are being accepted through December 31, 2020. Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. “We put the safety of our employees first. CommUNITY Batch.

Mobile Ordering 132

Mobile Ordering Kitchen Safety Online Ordering Coaching 132

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. In mid-March 2020, U.S.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As 350,000-1 million. $1-2 1-2 million. $2-5

Mobile Ordering 184

Mobile Ordering Restaurant Law Seating Customer Service 184

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. However, restaurants seeking to capitalize on this new technology must navigate the aviation and privacy laws governing commercial drone operations.

Delivery 189

Delivery Restaurant Law Insurance Food Safety 189

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 170

Food Tip Distribution Guest Recovery Food Safety 170

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically.

Mobile Ordering 110

Mobile Ordering Online Ordering Point of Sale POS 110

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond.

Online Ordering 141

Online Ordering Customer Service Seasonal Menu Food Order 141

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 130

Food Safety Customer Experience Website Management Employee Relations 130

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Each member of the coalition is committed to responsibility.

Fast Casual 146

Fast Casual Casual Menu Mobile Ordering 146

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 139

Bar Cash Management Loyalty Program Point of Sale 139

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data.

Serving 202

Serving White Paper Food Recycling 202

Touch Bistro

MAY 31, 2021

The pandemic has tested the restaurant industry’s resilience and forced many to adapt in order to survive, including the rapid adoption of restaurant online ordering software. Get Online Ordering Signs for Your Restaurant. Let your customers know how to order takeout and delivery from you. Download Now.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52