Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Bingage

JANUARY 29, 2021

This year people have several hopes to make a satisfying business to cope up with 2020 loses. Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. We are here for you. How does it work?

2021 98

2021 Email Marketing Demo Loyalty Program 98

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Change management needs to be a top priority. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Have a Marketing Plan for Reopening. Pick the Right Marketing Channels.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Even before the pandemic crisis, emailing and texting had already become the second nature among many chefs.

2021 52

2021 Email Marketing Front of House Cash Management 52

Restaurant365

JULY 24, 2020

market for online food delivery. According to Statista, a provider of market and consumer data, the market for online food delivery in the U.S. Statista’s latest data indicates that: Revenue in the online food delivery segment is projected to reach $26,527m in 2020. Size of U.S. is experiencing explosive growth.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Food Corridor

MAY 7, 2020

Artisan producers, bakers, and caterers are also struggling with events and farmer’s markets not taking place, so many are looking to online channels and setting up ecommerce stores to sell their products. Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Managing rotating inventory. COVID-19 has prompted massive changes in how restaurants operate.

2021 78

2021 Operations Mobile Ordering Social Media 78

Bingage

MAY 24, 2022

Choose Personalised marketing (Instead of Bulk SMS). SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. How does it work?

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Some of these instances can be prevented by encouraging clear and open communication with customers. They will alert you of the chargeback and provide some guidance, but won’t communicate to the credit card company on your behalf.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Some of these instances can be prevented by encouraging clear and open communication with customers. They will alert you of the chargeback and provide some guidance, but won’t communicate to the credit card company on your behalf.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for Restaurant? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Next Restaurants

MAY 26, 2020

If you want to familiarize with the new restaurant marketing landscape post-COVID-19, PosterMyWall is hosting a webinar with Daniel Woodman , a senior marketer with a knack for helping small businesses flourish, to talk about what restaurants can do stay relevant on re-opening, and to tackle the many novel challenges they will face.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for restaurants? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Buzztime Business

MARCH 1, 2021

NTN engaged Alliance Advisors to assist in the solicitation of proxies for the special meeting by telephone, email, personal interviews and other means and to provide related advice and informational support. Buzztime games have also been recently licensed by other businesses serving other markets.

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

SEPTEMBER 27, 2021

In February of 2020, the restaurant industry was on a long, slow march toward digital sales growth. In March of 2020, the world changed. A technical, operational, and marketing transformation needed to happen, and it couldn’t happen fast enough. As a percentage of overall sales, digital averaged around five percen t.

Mobile Ordering 198

Mobile Ordering Email Marketing Online Ordering Website Management 198

Indoor Media

SEPTEMBER 23, 2020

If your website isn’t converting visitors into leads, then it’s not doing its job. You start with Google, click on a search result that looks promising, and when you get to the website, you can’t find the information you’re looking for. Plus, online customers prefer to use chat as a communication tool! and a person responds.

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

NOVEMBER 19, 2020

. “As a cooperative, Ocean Spray farmers know the importance of building and feeding communities, and share these values with local independent restaurants,” said Chris O’Connor, Vice President of Marketing at Ocean Spray. We know that by coming together, we can create real and lasting impact in our community.”

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

OCTOBER 29, 2020

” Ordermark’s online order management technology consolidates mobile orders across online ordering services and sends them to a single printer — enabling omni-channel ordering and delivery. of food over 9,720 baskets since the pilot was instituted in late September 2020. In total, approximately 14,580 lbs.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. The Restaurant Reboot Relief Program launches in June of 2020 and run for at least a year.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

EATER

AUGUST 12, 2021

in May, and on June 7 I picked up my first batch (ordered off a website) from a middleman in New Jersey. Over the past three years, I’ve spoken to the customers, middlemen, and scientists so hungry for the fruit that they’ve managed to create an American fruit subculture unlike any other. Pakistani mangoes began arriving in the U.S.

2010 145

2010 Agriculture Food Truck Email Marketing 145

Restaurant365

FEBRUARY 11, 2021

2020 was a challenging year for restaurants. Finally, don’t forget the potential to attract applicants through your own website. A custom career page on your website can be an important tool, and yet it is often underutilized. Featuring the page prominently on your website can show how you value your team members.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

ChowNow

MARCH 10, 2021

They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders. We sure do!

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

JUNE 19, 2020

Both applications give borrowers the option of using the original eight-week covered period (if their loan was made before June 5, 2020) or an extended 24-week covered period. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Touch Bistro

APRIL 18, 2021

A 2020 survey by the online publication Slate found that 36% of respondents said they would eat at a restaurant outdoors, while only 15% said they would eat at a restaurant indoors with reduced seating. Then, update your floor plan management tool to reflect your new outdoor restaurant seating arrangements. Communicate with customers.

Outdoor 52

Outdoor Kitchen Safety Food Safety Seating 52

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 207

Serving White Paper Food Recycling 207

Izettle

NOVEMBER 15, 2021

If you’re looking for a way to take your customer engagement to the next level, starting to think about omnichannel marketing is key. Omnichannel marketing is where you pull all your channels together to create a seamless customer experience, from the store on their high street to your e-commerce and social media platforms.

Marketing 52

Marketing Social Media Point of Sale Email Marketing 52

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Additionally, Joy Lai has been promoted to Chief Operating Officer from her previous position as Chief Marketing Officer.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Positive Signs for On-Premise.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 27, 2020

As the weather gets warmer people are turning to public markets (up 73 percent) to do their shopping, as well as flea markets (up 28 percent) and outlet stores (up 13 percent). Aziz Hashim first launched Franklin Junction in April 2020. "The

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177